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Complaints in September 2017

51 complaints written in English, about 42 operators. Dated by publication on the source platform.

Operators named this month

# Operator Complaints Open
1 BitStarz 3 —
2 Silver Sands 2 —
3 Spinland 2 —
4 African Palace 1 —
5 Betfair 1 —
6 Captain Jack's 1 —
7 Casino Cruise 1 —
8 casino extreme 1 —
9 Casino Napoli 1 —
10 Casino Sieger 1 —
11 Club Player 1 —
12 Coral 1 —
13 Dafabet 1 —
14 Grand Mondial 1 1
15 Guts 1 —
16 House of Jack 1 —
17 InterCasino 1 —
18 Jackpot Joy 1 —
19 Mr Green 1 —
20 MyBet Casino 1 —
21 Paddy Power 1 —
22 Planet 7 1 —
23 Redbet 1 —
24 Slotty Vegas 1 —
25 Staybet 1 —
26 Trada 1 —
27 Unibet 1 —
28 William Hill 1 —

Latest complaints

2017-09-27 Club Player Resolved

Two months ago I received a bonus from club player, I played the play through and requested funds. They asked for personal info, I submitted this info over 11 times before they claim they received it.…

2017-09-27 Dafabet Resolved

Reconnecting issue caused customer losses in live cash poker and live blackjack game. Frequent reconnecting issue on Dafabet mobile software and PC version caused auto sat out from live cash poker gam…

2017-09-27 BitStarz Resolved

Hey first of all i would like to apologise for the first time i tried this, i do have a horrible temper and no patients!! None the less its no excuse for the way i acted, so sincere apologies. Bitstar…

2017-09-27 Slotty Vegas Rejected

I joined in July. I went through the verification process without a problem. I then waited for my withdrawal. The problem was that I had used my husbands debit card. But this was to a bank account tha…

2017-09-25 Guts Resolved

I signed up and played guts casino thinking it was a new casinos and I had to chance to win but it turns out I was already self excluded on a lot of there other sites which I do when I don't want to p…

2017-09-25 House of Jack Rejected

The casino is not on your list its called house of jack.On the 15/9/2017 I deposited a $10 paysafe using no bonuses I won $29,000 I then withdrawal it and sent in all the documents they requested. My…

2017-09-25 Captain Jack's Resolved

Withdrawal request was made over 2 months ago which was approved but never paid.

2017-09-25 BitStarz Rejected

The game Satoshis Secret is poorly designed and as consequence due to it's poor descriptors within the game, it upped my bet when I did not want it to. The icon in upper left corner where it list as c…

2017-09-22 Planet 7 Resolved

Hello my name is [EDIT]. I won a $1000 in August at Planet 7 casino. Everything have been approved, but they still haven't sent me what I won and still giving me the run-around when I chat. They never…

2017-09-22 Silver Sands Resolved

Hi I requested a permanent self exclusion from silversands casino in December 2016 after losing a lot of money. They refunded me R9000 due to my addiction. In a moment of weakness I was curious to see…

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