Disputes over bonus terms
4,324 complaints of this type, about 1,608 operators. Only complaints whose original text is English are counted here.
Operators by volume
| # | Operator | Complaints | Open |
|---|---|---|---|
| 1 | Betfred | 57 | — |
| 2 | Stake | 52 | — |
| 3 | BitStarz | 47 | — |
| 4 | Coral | 41 | — |
| 5 | N1 | 40 | — |
| 6 | Betway | 28 | — |
| 7 | Bovada | 25 | — |
| 8 | William Hill | 23 | — |
| 9 | Casumo | 22 | — |
| 10 | BetFury | 21 | — |
| 11 | DraftKings | 21 | — |
| 12 | FanDuel | 21 | — |
| 13 | Ladbrokes | 21 | — |
| 14 | NetBet | 20 | — |
| 15 | Betfair | 19 | — |
| 16 | Paddy Power | 18 | — |
| 17 | Unibet | 18 | — |
| 18 | Betsson | 17 | 1 |
| 19 | LeoVegas | 16 | — |
| 20 | Royal Panda | 16 | — |
| 21 | 888 | 15 | — |
| 22 | SlotHunter | 15 | — |
| 23 | Betamo | 14 | — |
| 24 | Betsafe | 14 | — |
| 25 | FortuneJack | 14 | — |
| 26 | Mr Green | 13 | — |
| 27 | Tipbet | 13 | — |
| 28 | Bwin | 12 | — |
| 29 | Casino Cruise | 12 | — |
| 30 | Dream Vegas | 12 | — |
Operators with their own page are listed — that takes five complaints in English. Brands below that threshold are counted in the numbers above but have nothing to link to.
Latest complaints
For id 0302016576.. They've deducted 61,280 after wagering was done and not responding properly to email query i have raised I feel cheated.
I'm a vip customer (id 302016576) and gambling in parimatch from 7yrs. Even then they've defrauded me with my casino balance. They've deducted 61,280 after wagering was done by mistake and when custom…
They sent a sms with promises of bonuses henceforth a certain wager and still waiting on above mentioned.Not to mention the absence of any communication or assistance...none
Terrible bookmakers! You can win Coral coins but most of the time you can’t redeem them in the app. They also prevented me from entering competitions but wouldn’t give a reason so in other words they…
I signed up to Betfred with the promotion of 200 free spins if I deposit £10 and stake it on Fishin Frenzy, which I did twice and I’ve still not got the 200 free spins I was promised!
The player from Germany used a 100% bonus without any mention of a maximum cash out in the terms and conditions. After wagering successfully and reaching a balance of €8300, his withdrawal of €5000 wa…
They do a great job with the site but promise a bit too much in bonuses and don’t pull through, they seem to not know what’s happening on their support side either, seems like it’s a mess administrati…
Their promotions are a scam, their online 'help' is joke. Fight your way post the bot, then chat with an agent who may as well be a robot themselves, but ruder. Terrible company - don't bother!
Never received the welcome bonus, after several chats, still not received after 8 days, I've give up and deleted the app, disgusting scam. Don't waste your time or money on this rubbish.
Im writing here so that someone can help me and so that people stay away from this scam casino.honestly it must be blacklisted.I deposited 200 euros and got the bonus of 300 %.i had to wager 21000 eur…
