Trada— player complaints: 41 in English

41 Complaints

0 Last 30 days

0 Unresolved

278.58090920064d Last complaint

25.0 Risk index

43% Resolved · of 23 with a known status

35% Withheld payouts among those

£7,216 · $2,500 · 70 CAD +1 Disputed sums

Trada: 41 complaints filed in English across 2 platforms, disputed sums £7,216 · $2,500 and 2 more currencies. Most of them are about withheld payouts (32%). Risk index 25.0. Texts below are the players' own words, as published on the source site; last complaint 2026-01-05.

Trada in NeBlask: demand, licences, Trust Score →

What players complain about

Withheld payouts 32% 13

Bonus terms 22% 9

Other 22% 9

Game fairness 10% 4

Account blocks 7% 3

Verification 7% 3

Status unknown 18 Rejected 13 Resolved 10

Sources

CasinoReviews 23 Trustpilot 18

Questions and answers

How many complaints are there about Trada?

The English-language record holds 41 complaints from 2 platforms; 18 carry no status from the platform. The latest one is dated 2026-01-05.

Does Trada resolve complaints?

Of 23 complaints where the platform recorded a status, 43% were resolved, 0% remain open and 57% were rejected as groundless. Withheld payouts account for 35% of them.

What do players complain about?

Mostly withheld payouts — 32% of cases, then bonus terms (22%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 41 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 25.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 41

05.01.2026 Trustpilot Other

Used to be good but website is awful now. half the games won't load, or crash frequently. bonus offers interrupt game pl

Used to be good but website is awful now. half the games won't load, or crash frequently. bonus offers interrupt game play, and often times the button to dismiss doesn't work so you to have leave the game and reload . Flips to Spanish language randomly and won't return back to english. far too bugg

03.09.2025 Trustpilot Game fairness

A slot opened with the screen flipped the wrong way once; cashout still showed by late evening.

03.09.2025 Trustpilot Other

Promo pop-ups kept interrupting the session and one spin failed to load; support got back later with a canned line.

02.09.2025 Trustpilot Withheld payouts

Got logged out after idle and had to sign back in mid session; withdrawal cleared only the next day.

28.04.2024 Trustpilot Withheld payouts

I couldn't even play a game on their site for some reason - the mobile interface is terrible. It also get reverting to S

I couldn't even play a game on their site for some reason - the mobile interface is terrible. It also get reverting to Spanish. After struggling just with navigating the site, I no longer had confidence in Tradacasino. Therefore, I decided to withdraw my funds without even playing, only to then pay

23.03.2024 Trustpilot Other

Site unuseable, site won't allow you search for games, open games, go onto site with all writing being in Spanish.

19.02.2024 Trustpilot Withheld payouts

DO NOT DEPOSIT ! ABSOLUTE SCAM ! joined deposited, £15 they took £30. Withdrew £15 instantly they took £1 for something

DO NOT DEPOSIT ! ABSOLUTE SCAM ! joined deposited, £15 they took £30. Withdrew £15 instantly they took £1 for something so withdrawal was now £14.........the remaining £15 could not be used as the site didn't work at all kept kicking me out of everything and freezing....spoke to their customer servi

09.02.2024 Trustpilot Withheld payouts

Worst site ever quick to take your money but when it comes to cashing out they don't want to pay been waiting almost 1 w

Worst site ever quick to take your money but when it comes to cashing out they don't want to pay been waiting almost 1 week for a withdrawal and after sending documents numerous times its still pending its a joke stay well clear this site needs shutting down

01.01.2024 Trustpilot Other

Would steer clear completely! Definitely seems like a scam casino, like a lot of the others that seem to be popping up l

Would steer clear completely! Definitely seems like a scam casino, like a lot of the others that seem to be popping up lately.

18.12.2023 Trustpilot Other

I made a deposit of £11 on the site and while I was playing I noticed my balance go up and couple times so I kept on pla

I made a deposit of £11 on the site and while I was playing I noticed my balance go up and couple times so I kept on playing, I then realised after checking my bank that two more transactions had gone through. I genuinely did not realise that more payments had been deposited into my account and that

24.11.2023 Trustpilot Verification

I only put 1 star as you had to or I wouldn't this site is a scam. Alright to take your money but then you need to provi

I only put 1 star as you had to or I wouldn't this site is a scam. Alright to take your money but then you need to provide identification I hadn't even heard of to withdraw my winnings, Discussed this with trada in emails to see what they can do about it and they just simply took my winnings from my

12.09.2023 Trustpilot Bonus terms

Scam, pretty much the same as all of the other reviews below, a lot of the people seem to have actually spoken to someon

Scam, pretty much the same as all of the other reviews below, a lot of the people seem to have actually spoken to someone on the live chat. I haven’t been so luck as no one responds in there. Won’t give me my 50 free spins for signing up same like everyone else… steer clear of this scamming casino

11.09.2023 Trustpilot Bonus terms

They took no accountability for an error on their part. I registered, and deposited using a promo code to get 50 wager f

They took no accountability for an error on their part. I registered, and deposited using a promo code to get 50 wager free spins. Instead I was given a deposit match bonus with 35x wagering requirements. I contacted live chat about it, they advised I had automatically opted in for the deposit match

13.07.2023 Trustpilot Game fairness

Been playing since a while on this casino. At bigging been fare..me playing then they been giving back a bit but since a

Been playing since a while on this casino. At bigging been fare..me playing then they been giving back a bit but since a while they took without giving anything back around 5200£ and after they added me limit on my account without any advance warning which means good bye to recover any loss. Not nic

07.07.2023 Trustpilot Bonus terms

I went to get 50 free spins no wagering after seeing this online, the site defaulted this to a WAGERING BONUS!! No sign

I went to get 50 free spins no wagering after seeing this online, the site defaulted this to a WAGERING BONUS!! No sign of the free spins. Went to the chat the person (JUSTIN) was rude and abrupt when I asked queued this. Asked for account to be closed and agent requested my personal details and wou

06.06.2023 Trustpilot Game fairness

After depositing 100 pounds and winning 450 cash out , After that impossible to win on any scale slots not a chanc

After depositing 100 pounds and winning 450 cash out , After that impossible to win on any scale slots not a chance for a bonus ,and life game even worse The site is manipulate the spinns they says a honest site I say you ha changed the algorithms of the games in 3 days playing so

12.05.2023 Trustpilot Withheld payouts

SCAM ALERT!!! SCAM ALERT!!!Stay away, you must pay xtra to play, and if you win, they NEVER pay you!!!!

10.05.2023 Trustpilot Account blocks

Cash out 300 and they blocked me out of my account can’t get the money haven’t even bothered to send me a email referrin

Cash out 300 and they blocked me out of my account can’t get the money haven’t even bothered to send me a email referring what’s the issue I believe this casino is not one to go for please avoid

31.05.2021 CasinoReviews Bonus terms Resolved

Trada - Refused Withdrawal

I had deposited some 100 euros at the casino with a sole intention to play a game 'Lightning Roulette' at high stakes. The casino has automatically credited a bonus on me without asking or giving a chance to cancel it. I didn't think much of it and continued playing the game. I have won around 3500 that night and when I finally tried to withdraw 1860 (Transaction ID: [EDIT]) the casino has refused my withdrawal request claiming that I have violated the bonus rules. I have tried to resolve this with the casino myself but they just laugh at my attempts or keep ignoring me and asking to upload my documents over and over again taking a week to respond to each attempt. I have given them a deadline (the 24th of this month) but they ignored that too. So I contacted the Malta Gaming Authority and they have referred me to You.

04.04.2021 CasinoReviews Withheld payouts Resolved

Trada - Etransfer deposit,non existent.

I never had an issue in the over 3 yrs losing money there but at least i got to gamble it away.I heard after the fact the had some glitches and other issues during the period i deposited but now the onus is upon me to track down ref numbers and quite frankly they seem glib about it which makes it even more disturbing and disappointing.

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How the risk index is calculated and how complaints are labelled — the method behind this section.