Unibet— player complaints: 153 in English
153
Complaints
4▼
Last 30 days · was 9
2
Unresolved
11.586018496273d
Last complaint
30.2
Risk index
38%
Resolved · of 40 with a known status
10%
Withheld payouts among those
£25,501 · €10,301 · 65,113 PLN +1
Disputed sums
Unibet: 153 complaints filed in English across 2 platforms, 2 still open, disputed sums £25,501 · €10,301. Most of them are about game fairness (22%). Risk index 30.2. Texts below are the players' own words, as published on the source site; last complaint 2026-09-29.
Unibet in NeBlask: demand, licences, Trust Score →
What players complain about
Game fairness
22%
33
Other
20%
31
Verification
16%
24
Withheld payouts
16%
24
Account blocks
15%
23
Bonus terms
12%
18
Status unknown 113
Rejected 16
Resolved 15
Closed, no outcome 7
Unresolved 2
Sources
Trustpilot 113
CasinoReviews 40
Complaints by month
10
11
12
01
02
03
04
05
06
07
08
09
Questions and answers
How many complaints are there about Unibet?
The English-language record holds 153 complaints from 2 platforms, 2 of them without a resolution; 113 carry no status from the platform. The latest one is dated 2026-09-29.
Does Unibet resolve complaints?
Of 40 complaints where the platform recorded a status, 38% were resolved, 5% remain open and 40% were rejected as groundless, 18% were closed without an outcome. Withheld payouts account for 10% of them.
What do players complain about?
Mostly game fairness — 22% of cases, then other (20%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 153 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 30.2 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 153
29.09.2026
Trustpilot
Other
Hello guys
Hello guys, Trust unibet beacuse the teams is best!!!
29.09.2026
Trustpilot
Other
I love playing at Unibet Online
I love playing at Unibet Online! What I like most is the player control — you can easily set spending limits and keep track of everything. Depositing and withdrawing is super easy and feels 100% safe. There is a huge variety of games and the bonuses are amazing. Highly recommended!
23.09.2026
Trustpilot
Other
Fair play games
Fast connection, a lot of option for sport bets, and also about poker the prize draw on Hexa is truly fair and random. That rarely happens with other bookmakers.
21.09.2026
Trustpilot
Other
It's one of the best online bookies…
It's one of the best online bookies that's available.
10.09.2026
Trustpilot
Withheld payouts
Lets you win a shit ton then tells you to upgrade to VIP1 level to withdraw just to findout you need to up again to VIP2
Lets you win a shit ton then tells you to upgrade to VIP1 level to withdraw just to findout you need to up again to VIP2 with more money blocked plays so I cannot play with my own funds cannot withdraw my own funds but promisses I can withdraw if I deposit more to get to vip2. Just redicilus. Won NO
10.09.2026
Trustpilot
Withheld payouts
Lets you win a shit ton then tells you…
Lets you win a shit ton then tells you to upgrade to VIP1 level to withdraw just to findout you need to up again to VIP2 with more money blocked plays so I cannot play with my own funds cannot withdraw my own funds but promisses I can withdraw if I deposit more to get to vip2. Just redicilus. Won NOTHING but paid 390 and cannot get it back
08.09.2026
Trustpilot
Other
All good!
Overall good site. Everything is working as it should and games seem to be quite fair so far!
07.09.2026
Trustpilot
Other
Reliable gambling platform
Reliable gambling platform, good live casino, many slots
06.09.2026
Trustpilot
Other
Fast withdraw and high chances of…
Fast withdraw and high chances of winning on most games
31.08.2026
Trustpilot
Game fairness
pretty good site overall and very fast…
pretty good site overall and very fast withdrawals and deposits but only bad part is if its rigged or not since i searched up my odds as i lost like over 500£ in just blackjack which is supposedly a 47 percent chance and i went on around a 20-30 loss streak which is like a 1 in 14 billion chance but idk somehow it still happens haha
22.08.2026
Trustpilot
Other
This is a new one on me
This is a new one on me. Aparently no one in the entire building jnows how to log me in. I asked why he said he was new and did not know anything (his words). Why have staff who dont know how they work themselves. I waas shocked, no solution offered as i said someone must know but he said dunno i'm new. He was apparently unable to pass the phone to anywhere /anyone who may know. Like i said i was stunned, the sheer rudeness was unreal. It amazes me people get jobs when they cannot even pass over a phone. Well that is a world beater for me it was like being on a comedy show, the chap was so ignorant. No Unibet for me ever.
22.08.2026
Trustpilot
Withheld payouts
What crap is this have to deposit R350…
What crap is this have to deposit R350 to withdraw now i have toe deposit again R450 to vip 2 and only then can i withdraw
20.08.2026
Trustpilot
Withheld payouts
Disappointing Experience
Placed a bet last week and the payout never showed up. Tried contcting support but got no response. Feels like a waste of time and money.
07.08.2026
Trustpilot
Game fairness
Guys, you're better off checking out Gamblrado...
Guys, you're better off checking out Gamblrado for good casinos! I wouldn't play here at Unibet. Bad odds and slow payouts—plus, not all games are available... There are definitely better options, like I said... You'll thank me later...
05.08.2026
Trustpilot
Verification
Avoid...
First of they have very little bets available compared to others. Verification is next to impossible with there chat given me clear instructions to post my bank statement and then my driver's license and both times weren't accepted for no reason. Wont send back my deposit either. Scam company.
27.07.2026
Trustpilot
Bonus terms
WORST PLACE TO GAMBLE, BET SOMEWHERE ELSE
Honestly a PATHETIC company, please bet somewhere else, I placed a 10£ bet on horse racing and I wanted to get the promotional offer, and these bastards worded the promotional offer in a way so hard to read (bare in mind I’m dyslexic), this is what I was able to read, How to Claim Your Offer:• Opt into relevant offer.• Min Deposit £10+ via debit card only.• Place a £10+ bet on sports on any qualifying Sportsbook marketsThen in brackets they put horse racing does not count. I explained the situation to the live agents and they rejected my claim. Not even taking there time to consider how i felt nor be kind enough to let it go.I will not be betting with you guys again.
26.07.2026
Trustpilot
Other
For me this app is more fun
For me this app is more fun and consiste to win so I like this but like the same this apps also have some issues if he fixes then it will great.
22.07.2026
Trustpilot
Other
Easy to use lots of games in casinos…
Easy to use lots of games in casinos and very fast withdrawals
20.07.2026
Trustpilot
Withheld payouts
Use a betting company that actually pays out winng bets
Avoid this betting company at all costs. There profit boost is nothing but a gimmick. Long story short,I got paid a third of my 2 winning bets. Customer service is shocking. Do yourself a favour and go to betting sites ,that actually honor bets.
17.07.2026
Trustpilot
Other
Easy and understandable sports section
Easy and understandable sports section. asino also OK to navigate.
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How the risk index is calculated and how complaints are labelled — the method behind this section.
