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DraftKings— player complaints: 164 in English

164 Complaints
25▼ Last 30 days · was 26
0 Unresolved
9.294065328044d Last complaint
13.9 Risk index
$640 Disputed sum

DraftKings: 164 complaints filed in English across 2 platforms, disputed sums $640. Most of them are about game fairness (45%). Risk index 13.9. Texts below are the players' own words, as published on the source site; last complaint 2026-10-02.

What players complain about

Game fairness 45% 74
Other 20% 32
Bonus terms 13% 21
Withheld payouts 10% 17
Account blocks 9% 14
Verification 4% 6
Status unknown 162 Rejected 1 Closed, no outcome 1

Sources

Trustpilot 162 CasinoReviews 2

Complaints by month

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Questions and answers

How many complaints are there about DraftKings?

The English-language record holds 164 complaints from 2 platforms; 162 carry no status from the platform. The latest one is dated 2026-10-02.

What do players complain about?

Mostly game fairness — 45% of cases, then other (20%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 164 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 13.9 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 164

02.10.2026 Trustpilot Bonus terms
This company does not honor its…
This company does not honor its promotional advertisements. Do not use them. Scammed. I am in contact with customer service. Last email was 6 days ahom said they'd get back to me. Do not trust them. 0 out of 5 stars. Worst experience I have ever had using a gambling app. Pathetic effort draftkings, embarrassing.
02.10.2026 Trustpilot Bonus terms
This company does not honor its promotional advertisements. Do not use them. Scammed. I am in contact with customer serv
This company does not honor its promotional advertisements. Do not use them. Scammed. I am in contact with customer service. Last email was 6 days ahom said they'd get back to me. Do not trust them. 0 out of 5 stars. Worst experience I have ever had using a gambling app. Pathetic effort draftkings,
01.10.2026 Trustpilot Other
Spend 20k but hey well give you a 7…
Spend 20k but hey well give you a 7 dollar reward and 20 spins at .10 a spin what jokeOf a site
01.10.2026 Trustpilot Game fairness
Just keep your money
Just keep your money. They will hook you by letting you hit a little bonus then it's take take take. Do not play this app! All the advertisement is a scam. They are not #1 in anything but taking your cash.
27.09.2026 Trustpilot Other
I wish I could rate it -5 stars…
I wish I could rate it -5 stars tonight. I had an eight pick ticket. All my pics were right except for Dante Moore of Oregon. He got hurt early in the second quarter left on a stretcher with a neck brace. I use other apps to make bets on and always when a player is hurt especially early in the second quarter the player gets rebooted or DMP did not play first of all. They weren’t man enough to call me. Everything was handled by email. I guess they hate to hear the truth. It hurts second they blame that it does exist it’s an early payout, but there is no early payout not one time that I get one and then they say it is available but not on college football so next to boxing in Ufc football being one of the roughest sports why wouldn’t I qualify for college football, but it will qualify for tennis. This is bull crap they seem to forget we are the ones who made them Rich without us customers they wouldn’t be where they’re at so we’re just the part where they handle everything with email and don’t actually call the customer right there is a red flag totally unfair and highway robbery. All the wind was was $88. I guess they need more than I do. I can’t believe this is how America’s ran.
27.09.2026 Trustpilot Other
I wish I could rate it -5 stars tonight. I had an eight pick ticket. All my pics were right except for Dante Moore of
I wish I could rate it -5 stars tonight. I had an eight pick ticket. All my pics were right except for Dante Moore of Oregon. He got hurt early in the second quarter left on a stretcher with a neck brace. I use other apps to make bets on and always when a player is hurt especially early in the sec
26.09.2026 Trustpilot Game fairness
Wager settled incorrectly
Wager settled incorrectly. Poor customer service. They told me to check nfl.com to look at the stats required for the wager and it proved my side to be correct. When I brought this to their attention they stopped responding. Reporting to bbb as well right after this
22.09.2026 Trustpilot Game fairness
SCUM COMPANY ONCE AGAIN PUTS THRU…
SCUM COMPANY ONCE AGAIN PUTS THRU TRADES THAT ONLY WINS FOR THEM. THIS HAPPENS OFTEN. THERE SUPPOSE TO VOID INJURED PLAYER THAT GET HURT THE FIRST MINS OF THE GAME. I WON ALL 7 OF 7 WITH A DART INJURY THE FIRST DRIVE. WHO WINS? NOT ME. THERE EVIL POS I HOPE THEY GET SHUTDOWN god bless
20.09.2026 Trustpilot Game fairness
This is from my personal experience…
This is from my personal experience playing draft kings I have deposited 3k total in about one year and half …ok my withdrawal totals are $800 and this is from a year of playing draft kings has all 50 states playing their site which mean they make money 💰 the CEO has to be full of greed!!! Fantastic casino sucks also!! As for FanDuel they do let you hit they only let 6 states maybe 7 play their site but yet I have hit 1k I hit 1300 I have had a few nice payouts from FanDuel!!! Stay away from draft kings!!!BETMGM is for win!!! I do like that site!! I recommend BETMGM and FanDuel!! BetMGM over FanDuel anyday!! But DraftKings is horrendous I will not give them one more dollar!!! Only reason I downloaded DG is bc my friend hit 22k and a coworker hit 33k they had to deposit 20k to hit that much money idc what people say I played I deleted the app refreshed the app updated the app did everything possible to win money back but they suck!!! Try BETMGM I hit 5500 on a $200 monthly budget!!! So yes I do gamble but my monthly limit mostly has gone to DG with dissatisfaction and disappointment!!! Do better DG!! Some people gamble some don’t but we gamble to try to win money I know it’s a gamble but dang!!!
20.09.2026 Trustpilot Game fairness
This is from my personal experience playing draft kings I have deposited 3k total in about one year and half …ok my with
This is from my personal experience playing draft kings I have deposited 3k total in about one year and half …ok my withdrawal totals are $800 and this is from a year of playing draft kings has all 50 states playing their site which mean they make money 💰 the CEO has to be full of greed!!! Fantastic
19.09.2026 Trustpilot Game fairness
Draft Kings is very tight on their…
Draft Kings is very tight on their slots. Makes it not worthwhile to play. I understand that casinos are in the business of making money, but compared to other online games, they are quite horrible.
19.09.2026 Trustpilot Bonus terms
Avoid DraftKings
Avoid DraftKings. They constantly restrict accounts for no reason and manipulate their promotion rules to avoid paying out bonuses. I referred 9 friends, but they changed the referral terms mid-game within a few hours to cap the rewards, retroactively disqualifying my latest successful referral.When confronted with proof, support just gave corporate excuses about "multiple generations" of the program. It is a complete bait-and-switch. They track your referrals but alter the fine print whenever it benefits them. Save your money and use a book that actually honors its word.
19.09.2026 Trustpilot Bonus terms
Avoid DraftKings. They constantly restrict accounts for no reason and manipulate their promotion rules to avoid paying o
Avoid DraftKings. They constantly restrict accounts for no reason and manipulate their promotion rules to avoid paying out bonuses. I referred 9 friends, but they changed the referral terms mid-game within a few hours to cap the rewards, retroactively disqualifying my latest successful referral.When
18.09.2026 Trustpilot Game fairness
I placed a bet on the over 54.5 last…
I placed a bet on the over 54.5 last night on the Bills Lions game. Total points scored were 72. Draft Kings is refusing to pay me. They sent me this email…Hi Art,Thank you for contacting DraftKings Support.We reviewed your prediction for Over 54.5 total points. This selection required the combined score of both teams to reach 55 or more points.The official result was below 55 points, so the outcome was No. Because the final total did not exceed 54.5, your Over 54.5 selection was correctly settled as lost, resulting in a $0.00 payout.We appreciate your understanding.Best,DraftKings Support…last time I checked 72 was greater than 54.5.Shady business tactics.
18.09.2026 Trustpilot Withheld payouts
I placed a bet on the over 54.5 last night on the Bills Lions game. Total points scored were 72. Draft Kings is refusi
I placed a bet on the over 54.5 last night on the Bills Lions game. Total points scored were 72. Draft Kings is refusing to pay me. They sent me this email…Hi Art,Thank you for contacting DraftKings Support.We reviewed your prediction for Over 54.5 total points. This selection required the combin
18.09.2026 Trustpilot Other
No early exits is a joke in prediction markets
Lmao prediction markets don’t allow “early exit” leg removals from parlays. What a joke. DK becomes legal in all 50 states via prediction market and collets their little fees on every single bet placed totaling millions, then they want to change the rules. What a joke
16.09.2026 Trustpilot Other
I'm up $15k USD for the year on their sportsbook, and guess what? They've limited my bets. I can no longer make bets abo
I'm up $15k USD for the year on their sportsbook, and guess what? They've limited my bets. I can no longer make bets above $150, and on some matches, I can't even bet $50. That's a far cry from being able to wager a few thousand on a game. I have over $300k in deposits with years of playing history,
16.09.2026 Trustpilot Other
Draftkings punishes winners / they hate you!
I'm up $15k USD for the year on their sportsbook, and guess what? They've limited my bets. I can no longer make bets above $150, and on some matches, I can't even bet $50. That's a far cry from being able to wager a few thousand on a game. I have over $300k in deposits with years of playing history, and the very moment I started actually winning, they no longer take my play. I think they didn't like me betting on low-volume tennis matches, but I just like tennis. I was even a VIP on DraftKings, but that's all gone. I went to another competitor because the betting limits are so horrible now.
14.09.2026 Trustpilot Bonus terms
Avoid it like the plague
Avoid it like the plague. They are an absolute scam! They offer predictions and when you buy them and win, they change the rules and say you lost. Ripped me off for $232 on one wager. Never again!
14.09.2026 Trustpilot Game fairness
Avoid it like the plague. They are an absolute scam! They offer predictions and when you buy them and win, they change
Avoid it like the plague. They are an absolute scam! They offer predictions and when you buy them and win, they change the rules and say you lost. Ripped me off for $232 on one wager. Never again!

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