Betsafe: 114 complaints filed in English across 2 platforms, disputed sums €154,740. Most of them are about withheld payouts (33%). Risk index 23.9. Texts below are the players' own words, as published on the source site; last complaint 2026-08-18.
The English-language record holds 114 complaints from 2 platforms; 107 carry no status from the platform. The latest one is dated 2026-08-18.
What do players complain about?
Mostly withheld payouts — 33% of cases, then other (18%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 114 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 23.9 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 114
18.08.2026TrustpilotGame fairness
Offers malicious games to bet on with…
Offers malicious games to bet on with fixed odds. When you are winning they will stall even small withdraws. Once you lose like 1000 euro+ they will stop stalling withdraws, and they will be instanst till you win ur money back.Very bad and sketchy site would not recommened to anyone.
18.07.2026TrustpilotOther
I signed up for Betsafe because it's been around for a while, so I expected a polished sportsbook with fair promotions a
I signed up for Betsafe because it's been around for a while, so I expected a polished sportsbook with fair promotions and an easy-to-use interface. The registration process was quick, but after a couple of weeks of betting, I started noticing too many issues to ignore. I eventually compared it with
22.06.2026TrustpilotWithheld payouts
The Worst Latvian casino
The Worst Latvian casino. They refuse to pay out my freerisk winnings or give cashback. The help team didnt even try to help. Not to mention the waiting time. Im BEGGING, NOONE play on this Shit site
18.04.2026TrustpilotOther
If i could give no star I would. They accepted registration then when I deposited no games where for ontario and they sa
If i could give no star I would. They accepted registration then when I deposited no games where for ontario and they said i could withdrawl however then on there front home page said if i downloaded app i could play in ontario. So i did played my 30 and then i couldnt deposit anymore. When i did ch
18.04.2026TrustpilotOther
If i could give no star I would
If i could give no star I would. They accepted registration then when I deposited no games where for ontario and they said i could withdrawl however then on there front home page said if i downloaded app i could play in ontario. So i did played my 30 and then i couldnt deposit anymore. When i did chat they said they dont use the third parry app. I was like its on your site home page not in a casino finder. Its your actual web page. And if i would have won i wouldnt have been able to recieve lol. Then they wouldnt give my deposit back. They are scammers. Any other site if the dont accept a province tells you at registration. It wouldn't let you join and deposit then allow you to play it and not get winnings or originalndeposit back
31.03.2026TrustpilotWithheld payouts
very shit place,dont wanna pay you…
very shit place,dont wanna pay you money,dont deposit noting you life this betsafe
18.02.2026TrustpilotWithheld payouts
Scam. Misleading too. Terrible experience. Now impossible to withdraw funds. Use only if you want to loose your depo
Scam. Misleading too. Terrible experience. Now impossible to withdraw funds. Use only if you want to loose your deposit.
18.02.2026TrustpilotWithheld payouts
Scam
Scam. Misleading too. Terrible experience. Now impossible to withdraw funds. Use only if you want to loose your deposit.
10.02.2026TrustpilotOther
I would strongly recommend considering more reliable and user-friendly platforms like Gamble rado. When it comes to spor
I would strongly recommend considering more reliable and user-friendly platforms like Gamble rado. When it comes to sports betting, Betsafe might seem like a promising choice at first, but unfortunately, it falls short in several key areas. While their platform has a sleek design and decent variety
10.02.2026TrustpilotWithheld payouts
I would strongly recommend considering…
I would strongly recommend considering more reliable and user-friendly platforms like Gamble rado. When it comes to sports betting, Betsafe might seem like a promising choice at first, but unfortunately, it falls short in several key areas. While their platform has a sleek design and decent variety of betting options, the user experience quickly deteriorates when it comes to customer service and payout reliability.I've personally had issues with slow withdrawal times, where I've had to wait far longer than expected to access my funds. Their customer support, when contacted, can sometimes be unresponsive or offer generic solutions that don't address the issue at hand. This lack of urgency or transparency in resolving problems is a huge red flag, especially when dealing with real money.
30.07.2025TrustpilotOther
Average bookie with a rather slow interface
I can comment only on sportsbook side. The range of odds is good and errors don't usually happen. However the interface is really slow, margins are high.Not bad, but a lot to improve.
20.07.2025TrustpilotOther
Biggest robbers!
Biggest robbers!! Bad pricing, extremely high margin in all products!! Prices are absolutely horrible. For example comapred the open outright prices in-play to other sportsbook and literally fort top10 players prices were half of the other book.And if you win they kick you out.
29.05.2025TrustpilotOther
ZERO STARS ,THIS IS COPY AND PASTE LIVE CHAT BARRY MC HUGH: hey charlie , lost 250 this morning won 200 this evening wit
ZERO STARS ,THIS IS COPY AND PASTE LIVE CHAT BARRY MC HUGH: hey charlie , lost 250 this morning won 200 this evening withdrew it bet it again and lost and an additional 70 euro of mine lost in the meantime with bet safe , gamblings no issue i like it and have plenty of money , but if there has to be
29.05.2025TrustpilotBonus terms
ZERO STARS ,THIS IS COPY AND PASTE LIVE…
ZERO STARS ,THIS IS COPY AND PASTE LIVE CHAT BARRY MC HUGH: hey charlie , lost 250 this morning won 200 this evening withdrew it bet it again and lost and an additional 70 euro of mine lost in the meantime with bet safe , gamblings no issue i like it and have plenty of money , but if there has to be a 20 sport bonus right now or ya have to bin the account dude BARRY MC HUGH: other sites would of given 100 if this was my deposit loss ratio BARRY MC HUGH: simle as that make it quick and u know what to do if there isnt a sport bonus Charlie: Thank you for bringing this query to me Barry I am happy to review the possibility of adding something extra today’, please allow me 2-3 minutes to do so. Charlie: Thank you so much for your patience, I have checked with our team, and while I wish I had better news, they have advised that we’re not able to add any rewards just yet. Charlie: However, they’d be happy to check again after some further activity on your account! In the meantime, we truly appreciate you and look forward to hopefully bringing you some good news in the future. HERES THE THING , THEY GAVE ME NO WELCOME BONUS BECAUSE I MADE MY ACCOUNT AND ONLY DEPOSTED 30 DAYS AFTER , FAIR ENOUGH BUT ,,, THATS STILL BAD , I LOST A FEW HUNDRED AND MADE MANY MANY BETS WEEKS AGO ALSO LOST ALL WINNINGS , THEY DONT GIVE ME A BONUS , THEY NEVER HAVE , 24 HOURS AGO I BET AND I LOST 250 EURO ,WON 200 LOST IT ENDED UP LOSING ANOTHER 70 OF MY OWN MONEY , IN BETWEEN THIS I ASKED FOR SPORT BONUS AND EVERY ANSWER WAS NO , ENOUGH IS ENOUGH I ASKED FOR PERMANENT CLOSURE DONT JOIN THIS SITE
06.05.2025TrustpilotWithheld payouts
SCAMMERS!!!!!!!
SCAMMERS!!!!!!!I won in roulette and then they dont pay my money out paid only what i but in and after that ask questions about my profile information on and on -promise to let the payment go-and still havent get my money.
25.04.2025TrustpilotGame fairness
SCAMMERS
SCAMMERS I place my bet , bet was accepted. i wonthey annul my bet cause of technical issue HAHADont accept bet then , i dont care it was with wrong odd or correct odd BET WAS ACCEPTED
20.03.2025TrustpilotVerification
SCAM!!! They literally stole my money! I placed a bet for (from what I can recall) £10 and won £30 in return. I contacte
SCAM!!! They literally stole my money! I placed a bet for (from what I can recall) £10 and won £30 in return. I contacted them to withdraw and they wanted ID that I didn't have. This is unbelievable!!!! How can they justify this? If it was a security measure to stop underage gambling, why would they
20.03.2025TrustpilotVerification
SCAM!!
SCAM!!! They literally stole my money! I placed a bet for (from what I can recall) £10 and won £30 in return. I contacted them to withdraw and they wanted ID that I didn't have. This is unbelievable!!!! How can they justify this? If it was a security measure to stop underage gambling, why would they not ask for the same ID BEFORE taking my money, or BEFORE allowing me to place the bet. So this argument is null and void! They deliberately had this there to stop people from withdrawing! If you weren't going to let me have my winnings, at least return my initial deposit/payment!!! This is nothing but theft!!Now they're restricted access in my country (the UK), so I can't even log in and try and resolve the matter.This company is dodgy, avoid at all costs!! Do NOT hand over any money to this company because this is unlikely to be their only underhanded tactic to rip you off!
08.03.2025TrustpilotGame fairness
Great
Great, safe and easy for deposits and withdrawals, but their RTP is a disaster! Don’t expect any wins from them. Just pass time and have fun. No wins on Betsafe; you always loose big. Better to stop, I don’t recommend it.
19.02.2025TrustpilotGame fairness
Worst place i have gambled. They never let you win big amount, or even close to what you put in. They always give a litt
Worst place i have gambled. They never let you win big amount, or even close to what you put in. They always give a little under half of what you spent. Totally rigged SCAM to steal your money! Now they will say it's RNG bla..bla..bla NOT TRUE! Why i never win three times in a row ever, and why afte