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Bwin— player complaints: 125 in English

125 Complaints
12▲ Last 30 days · was 10
1 Unresolved
7.1370660294676d Last complaint
18.7 Risk index
€50 Disputed sum

Bwin: 125 complaints filed in English across 4 platforms, 1 still open, disputed sums €50. Most of them are about game fairness (45%). Risk index 18.7. Texts below are the players' own words, as published on the source site; last complaint 2026-10-04.

What players complain about

Game fairness 45% 56
Other 16% 20
Withheld payouts 15% 19
Bonus terms 10% 12
Account blocks 8% 10
Verification 6% 8
Status unknown 121 Rejected 2 Resolved 1 Under review 1

Sources

Trustpilot 121 CasinoReviews 2 AskGamblers 1 Casino Guru 1

Complaints by month

11
12
01
02
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04
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08
09
10

Questions and answers

How many complaints are there about Bwin?

The English-language record holds 125 complaints from 4 platforms, 1 of them without a resolution; 121 carry no status from the platform. The latest one is dated 2026-10-04.

What do players complain about?

Mostly game fairness — 45% of cases, then other (16%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 125 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 18.7 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 125

04.10.2026 Trustpilot Other
Disappointing experience
Disappointing experience, poor customer service, would not recommend this company.
29.09.2026 Trustpilot
having seen the reviews im so glad bwin…
having seen the reviews im so glad bwin closed my account for no damn reason but hey theyve done me the favour
28.09.2026 AskGamblers Withheld payouts Rejected
No payment received
Reason: Delayed payment Subject: FINAL WARNING: Unlawful Withholding of Funds - Account Verified - Transaction 205386393487093My Bitcoin withdrawal request (ID: 205386393487093) has been held in "PROCESSING" status for 19 days without any regulatory or legal justification.On September 2nd, your compliance team sent written confirmation that all of my KYC documents (ID, residence, transaction proof) were officially approved. By withholding my payouts after explicit verification approval, you are violating your own Terms of Service.If my Bitcoin transaction hash (TXID) is not provided within 48 hours, I will submit a formal regulatory dispute to your licensing authority, alongside a public scam complaint on Askgamblers.
24.09.2026 Trustpilot Verification
If I could give one star I would. Been a member of there sister sites for many years but bwin is nothing like the others
If I could give one star I would. Been a member of there sister sites for many years but bwin is nothing like the others. The block your account and demand photo id to release your withdrawal. Even tho the the documents I sent in is enough to verify me. They constantly email the same email over and
24.09.2026 Trustpilot Verification
If I could give one star I would
If I could give one star I would. Been a member of there sister sites for many years but bwin is nothing like the others. The block your account and demand photo id to release your withdrawal. Even tho the the documents I sent in is enough to verify me. They constantly email the same email over and over again. They are really bad at customer service. I've had to take the matter further as I'm not being ripped off by some low life's.
21.09.2026 Trustpilot Game fairness
They got me to bet 2x £35 on a football match, offerings great odds for a team losing by only one goal to either win 26
They got me to bet 2x £35 on a football match, offerings great odds for a team losing by only one goal to either win 26 to 1, or draw 11-1. As soon as I made the bets, the app updated to show that the other team now had a red card too. It remained that way until the end of the game. I lost the bet a
21.09.2026 Trustpilot Game fairness
BLose
They got me to bet 2x £35 on a football match, offerings great odds for a team losing by only one goal to either win 26 to 1, or draw 11-1. As soon as I made the bets, the app updated to show that the other team now had a red card too. It remained that way until the end of the game. I lost the bet as the team initially "down" to 10 men won 2-0 in the end. Ah well, that's gambling I thought. The timing all felt very strange however, so I looked up the match on 3 different websites. The team who were suppost to have been red-carded never received one during the game. In fact, the team I bet on based on it being 11v10 men were actually the ones red-carded, meaning not only were they losing, they were also playing a man down. The "second red" never existed, it was introduced by BLose" when they realised their mistake. They took £70 of my money on false pretexts. I kept screenshots showing the red given to the wrong team and also the imaginary second red, along with both betslips showing the odds and the exact times the bets were made. In other words, I have the receipts.
20.09.2026 Trustpilot Game fairness
Casino games a shear set-up to rip off people on money. I'm going to post everywehere to stay away from the rigged sophi
Casino games a shear set-up to rip off people on money. I'm going to post everywehere to stay away from the rigged sophisticatedly arranged scam. One day you will pay a high price for the well covered scam. All casino directors will face high price penalties. You promote a fair games based in the RG
20.09.2026 Trustpilot Game fairness
Casino games a shear set-up to rip off…
Casino games a shear set-up to rip off people on money. I'm going to post everywehere to stay away from the rigged sophisticatedly arranged scam. One day you will pay a high price for the well covered scam. All casino directors will face high price penalties. You promote a fair games based in the RGN randomly generated numbers but it's a complete lie. Using simple probability theory your system does not work, because it's all programmed to steal your money but coverer with allegedly checked and verified system. It's all scam. Everyone who reads this please stay away from this online casino and their group like Foxy Bingo, Gala Bingo, Coral etc...
14.09.2026 Trustpilot
Avoid!!! They took my deposit of €20 then blocked my account without explanation.I sent them all my verification All the
Avoid!!! They took my deposit of €20 then blocked my account without explanation.I sent them all my verification All the documents they needed And then they keep my €20 and lock me out. Hello,My Bwin account has been blocked after I deposited €20. The €20 has been charged from my payment method, but
14.09.2026 Trustpilot
Avoid!!
Avoid!!! They took my deposit of €20 then blocked my account without explanation.I sent them all my verification All the documents they needed And then they keep my €20 and lock me out. Hello,My Bwin account has been blocked after I deposited €20. The €20 has been charged from my payment method, but I can no longer access my account.If Bwin doesn't resolve this within 20 days, or gives you an unsatisfactory response, I WILL be taking the dispute to the Médiateur des Jeux. This process is free and I’m looking forward to hearing from you guys!
11.09.2026 Trustpilot Other
0 if i could but they might be happy…
0 if i could but they might be happy with 1 actually. They cant even recover password even when connected to human. Gone downhill pretty fast since last time i used them..find better
06.09.2026 Trustpilot Game fairness
bwin is a scam, stay away!
I'm aware it's a gambling site. There will be loss. But to this extent....avoid this site if you have any sense. ZERO payout. To the point I had 89 dead spins in a row, not even 10p win. NOTHING. Play somewhere else it's a ripoff and I hope bwin gets looked into. Something dodgy going on....
03.09.2026 Trustpilot
Worst experience ever. Firstly, their interface is not user friendly. The main thing is that the company suspended and b
Worst experience ever. Firstly, their interface is not user friendly. The main thing is that the company suspended and blocked my account absolutely RANDOMLY, without quoting any specific reason. I am over 18 years old, was neither winning much nor losing. Never ever choose this company if you want
03.09.2026 Trustpilot
Worst experience ever
Worst experience ever. Firstly, their interface is not user friendly. The main thing is that the company suspended and blocked my account absolutely RANDOMLY, without quoting any specific reason. I am over 18 years old, was neither winning much nor losing. Never ever choose this company if you want to have a bit of fun while betting.
26.08.2026 Trustpilot Game fairness
Every single game that you will play on…
Every single game that you will play on their slots will destroy your balance! how they are allowed to still be online? this is ladbrookes scam brands again!
26.08.2026 Trustpilot Game fairness
I played the slot games and mostly lost my money it takes constantly and hardly ever gives a decent win. I played these
I played the slot games and mostly lost my money it takes constantly and hardly ever gives a decent win. I played these games on other sites with much better payouts. I feel I've been ripped off. Read the other reviews warning not to play, these players are right its not a good site.Don't waste your
26.08.2026 Trustpilot Game fairness
I played the slot games and mostly lost…
I played the slot games and mostly lost my money it takes constantly and hardly ever gives a decent win. I played these games on other sites with much better payouts. I feel I've been ripped off. Read the other reviews warning not to play, these players are right its not a good site.Don't waste your money
22.08.2026 Trustpilot Other
I have spent 500 pound in the past 3 weeks, I gained 150 back but kept gambling to try and win abit more, it took all my
I have spent 500 pound in the past 3 weeks, I gained 150 back but kept gambling to try and win abit more, it took all my money so now I use daily free spins when I lose to see if I can gain atleast 10 pounds back but since 3 days ago when I put 100 pounds on, I used my daily free spins and won 5 fre
22.08.2026 Trustpilot Other
I have spent 500 pound in the past 3…
I have spent 500 pound in the past 3 weeks, I gained 150 back but kept gambling to try and win abit more, it took all my money so now I use daily free spins when I lose to see if I can gain atleast 10 pounds back but since 3 days ago when I put 100 pounds on, I used my daily free spins and won 5 free spins but for some reason everytime I click my rewards and click my free spins it doesn't let me pick a game to use them?? It just shows me my free spins which are unused and has the F.a.Q part underneath, use do not have a live customer support!!!! So I cant resolve the situation also when I tried to find your contact link, your terrible robbing company has twitter and Instagram linked as customer support! Twitter does not exist anymore! So you people are just robbing your customers i am absolutely fuming and its my own fault for trusting use! Back to coral casino i go! I won 25 grand their last year and atleast they have live customer support which should be mandatory on any website where loads of money is being spent! I will never come back to this site!

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