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Complaints in November 2016

60 complaints written in English, about 40 operators. Dated by publication on the source platform.

Operators named this month

# Operator Complaints Open
1 BETAT 8 7
2 Slotty Vegas 4 4
3 NetBet 3 —
4 32Red 1 —
5 Betfair 1 —
6 Casino Luck 1 —
7 Casumo 1 —
8 Go Wild 1 —
9 Grand Fortune 1 —
10 Guts 1 —
11 InterCasino 1 —
12 JackpotCity 1 —
13 Mighty Slots 1 —
14 Ocean Bets 1 —
15 OtoBet 1 —
16 PKR 1 —
17 Ramses Gold 1 —
18 Ruby Slots 1 —
19 SlotBoss 1 —
20 SlotJoint 1 —
21 Spin and Win 1 —
22 SpinIt 1 —
23 The Phone Casino 1 —
24 William Hill 1 —
25 Zodiac 1 —

Latest complaints

2016-11-29 NetBet Status unknown

Do not bet with this site, the casino is a con! had bonus funds and won £95.00 and it wouldn't let me withdraw or even transfer the funds to sports! JOKE!

2016-11-28 JackpotCity Closed, no outcome

I had one account open on jackpot city I had asked for it to be closed because the bonuses were not good and I had a gambling problem but then i was aloud to open another account using the same detail…

2016-11-28 Betfair Resolved

I have a problem regarding the payout from betfair casino. On Nov/7/2016 I have processed a deposit of 1200 € using skrill to betfair Casino. I was playing European Roulette and doubled up my account…

2016-11-28 Casumo Rejected

I deposited and won £9000 playing slots at this casino with a bonus active. When I tried cashing out is when the trouble began. Eventually I received an email saying I had used an IP address that had…

2016-11-23 SpinIt Rejected

(i have selected thepogg as the casino name as spinit is not in the list of casinos) At the beginning of November I registered to Spinit Casino, I deposited £200 and accepted their welcome bonus. I pl…

2016-11-23 The Phone Casino Resolved

The casino I needed to select is not available, which is 'The Phone Casino'. part of the small screen casinos group. My dispute is I was playing on one of their own exclusive slot games "who spun it",…

2016-11-23 Go Wild Rejected

GoWild have refused to payout jackpot all requested documents have been provided as asked. Several emails I received stating transaction was approved and was to be expected 3 to 5 working days. Final…

2016-11-19 Slotty Vegas Unresolved

I opened an account with Slotty Vegas and deposited £150. I lost all of this and the new player bonus. They then gave me a bonus but unfortunately I cannot remember how much. Nevertheless I played thi…

2016-11-19 Casino Luck Resolved

I joined casinoluck.com on the 30th October and happened to win around £1400 on their sign up offer. I requested a withdrawal, which they subsequently rolled back on the 31st October and locked my acc…

2016-11-19 BETAT Unresolved

Had winnings of £611, submitted documents for account verification, heard nothing for 2 weeks so went onto live chat only to be told management had closed my account, no reason has been provided.

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