Mighty Slots— player complaints: 11 in English

Back in May 2017 I deposited $40 into my Mighty Slots account. May 20th to be a little more precise, I myself took a week to gather the proper paper works in order to make the withdraw, upon my $40 deposit i was credited $580 i didn't expect much of it to be honest but after a ridiculous play though of 16k i believe it was, I found my balance to be upwards of $8k after reading a facts page on the withdraw request i made sure that there was nothing done on my part that would give them an excuse to reject my payout. my request and the appropriate forms were filled out and emailed to them exactly one week later than my initial winning day.Now here i sit broke, homeless and narrowly going hungry so my family can eat and stay healthy. Granted i am only 5 weeks into this wait time that judging by everything i have read this group is infamously slow in their payout process if at all, i think with the amount of money that i have at large here($4000) i should act now. So please guide me through or work your magic so that we can both be rewarded. Here is the ticket # [EDIT]. Thanks, [EDIT]

I'm fairly new to this whole online casino gambling and I signed up at Mighty Slots online casino earlier in the evening on 02/13/17. I got a $1000 free no deposit bonus code from Real time gaming website. I played and seen that I had to play thru $1000 and got my max amount winnings of $150.00. I decided that I got my winnings I'm gonna keep playing so I did. And I was on a roll and was hitting big I got up to $13,000.00 at the most. I kept playing and when I started losing I decided to withdrawal my winnings of $8000.00. Filled everything out that I was supposed to and was confirmed my withdrawal was accepted and had to be reviewed. So I called wanting to know how long it takes for a payout to be processed. The agent then said when its been approved, it takes 7 – 10 working days. However, she then told me that they are not going to payout because it was only supposed to be played on the game Achilles which it never said anything of the sort that I had to. I told her I played thru the $1000 I was supposed to and received my $150.00 max winnings. And I decided not to withdrawal but to keep playing and won. She said that even though I did what I was supposed to that I didn't get the $8000.00 because it was a max of $150 withdrawable bonus. I told her that I won the $8000.00 after I met the amount to play thru. She was rude and kept interrupting me saying I breached the terms of the bonus which I didn't. I asked to speak to her supervisor she put me on hold for about 8mins. Came back said supervisor was busy call back in an hour. I said I will wait on hold and she hung up on me. I looked on the casinos website didn't see any terms for that code I looked on realtime games page where I got the code didn't see any terms there either. I've attached some screen shots I took on my phone. Can you please help or point me in the direction of someone who can. Yes it was a free bonus code but I met the requirements and decided to use MY new acquired winnings to keep playing. This wouldn't normally bother me if I lost it all or only won just the $150.00 but this is $8000.00 that they are trying to not to pay me of. I won that the the right way and it's wrong and unprofessional. I'm getting married in a few months and really could use that money. I got extremely excited when I was doing that amazing winnings to help with the wedding and they destroyed that.

So I received an email with Code 1000Free to play and wager 1000, witch I did. I played and after the wager, I won and requested payout of 1500. I then sent an email, wanting to know how long it takes for a payout to be processed. The agent, [EDIT], then said when its been approved, it takes 7 - 10 working days. However, she then told me that they are not going to payout because it was only supposed to be played on the game Achilles. But nowhere in the email did it state that 1000free is to be played on that game. In fact, a few games were open to be played. The games that could not be played were locked. I stuck to the terms but on my request was told I breached it and that us an absolute lie. Should I just now except that I'm not getting the "pending payout", for which I even have a trace nr? I think its only fair that I get my winnings. Please help.

Hi im user [EDIT] on MightySlots and I was playing the slot games as I usually do on a daily basis and I started a winning streak and I hit on a regular pull $1917 dollars. I never won that much before so I took a screen shot before I continued on. Well I'm glad I did because I was never credited the $1917 dollars into my account. It acted like I never even hit it. So I contacted MightySlots and they gave me a reference number and said they be getting a hold of me in 1 business day. 5 days go by and I emailed them again asking if I could get an update and they sent me the same message back. So my complaint is, I was never got credited $1917 dollars.

I won $10,000 on July 18/19 2015 and they won't pay me. I submitted my verification documentation and it was accepted. I have called, emailed and live chatted and they never give me a valid reason for not paying me. It hasn't even been approved yet. They just keep saying it has to be approved, but can't tell me why after a whole year it still hasn't been approved. I had a no rules bonus with deposit and had to wager $58,000..took me 2 days. I won the money fairly and I want to get paid. I hope you can help. Thank you. This is part two of my previous complaint. I forgot to submit my user name. It is [EDIT]...email - [EDIT]

My name is [EDIT]. Username [EDIT] @ Mighty Slots casino. I made a withdrawal of 2,000 usd. On March 16, 2016. Sent them all the required identification and filled out forms the same day. Gave it about two weeks till I contacted them by phone and asked them if they knew how long it would take till I get paid. They told me that they can't give me a time frame on when I would get paid. Called them 2-3 times more and got no answer on how long or when I would get paid. It seems like I'll never get paid. Can you please help me!? Thank you, [EDIT]

Hey guys MightySlots and PlentyJackpots owe me $6000 between them since January 2015. I have so many emails that I have saved I don't know what to send you. I have all the WINNINGS HAVE BEEN APPROVED emails also. I have phoned emailed and live chatted them at least once or more a month. They keep saying they are waiting on management for the next batch of winnings will be released. Let me know what u need from me and I will send it to you. If you will or can help me. I have spent a lot of money in to casinos so I hope u can help. My user name is [EDIT] and email is [EDIT]. Hope to hear from you. Thx

My problem is the same as I've seen others with this site in not paying . I've been patient with them for a withdrawal since the 29th of April 2015. I've called getting the same spill that they are over whelmed with withdrawals so now its almost 8 months and I'd like to know if they are going to really do anything so I can stop calling them and they keep prevaricating to me. My winnings were for $2800, after so many months (3) I played back the $800 and lost it real quick, thinking they'd be glad to release the rest. But I keep getting the same story each time I call. All documents are in Twice and they've acknowledged that they were there and in order. So If you are able to inter-seed, I would be thankful. The now withdrawal is $2000 with waived transfer fees. My user name for the site is [EDIT]

Hi, my name is [EDIT] and my user name is [EDIT] on Mighty Slots. On the 15th of April I withdrew $200 in winnings. Since that time, I have submitted all the documents I needed to and miraculously got back an email of confirmation. However over 2 months later the money has not been paid to me. I have gone on chat with a support operator probably over a dozen times and sent email after email getting back automated confirmation of receiving my email and that they would have a representative get in touch with me within one working day. That has never happened. I stumbled on this site because I decided to do some research on Mighty Slots to see what came up. I am horrified to find that so many have the same story. My email is:[EDIT] or they may even have my other email of: [EDIT]

I've been trying to make a withdrawal from my Mighty Slots account since Feb 5, 2015. My username there is [EDIT]. The withdrawal is for 1,650.00 US Dollars minus a 75 Dollar wire transfer fee. My name is [EDIT]. The withdrawal request has a reference number and my account is in good order. Mighty Slots has my approved copies of my IDs and address - copies of mail to me. Deposits from my checking account to Mighty Slots are quickly taken from my account . Please see if you can help. Get withdrawal request completed and wired to my account. My phone and live chat request with them kept me hoping the wire transfer would be in my account. Thanks [EDIT] - email [EDIT]

In August of 2014 I won $1000 on a game offered by playing slots with an allowed amount of spins, then make a deposit to use the winnings and deposit. I played the game, made my deposit fairly and won $1000. I had to follow a series of filling out forms, sending copies of driver's license, credit card both front and back, copy of recent utility bill, bank information, etc.. all which was denied receipt of 4 or more times, then came the daily excuse that still is given today when I request a status of my withdrawal, ie., the accounting department has not yet approved the distribution of my winnings but they will let me know immediately when approved. Oh, I forgot to mention that a faxback form had to be completed and faxed back to have winnings withdrawn. Numerous faxes were sent by me to a confirmed, reconfirmed and reconfirmed numerous more times until I received information saying they have not used faxes in years and email was the only method used. Of course I emailed info numerous times with continuous denials by them that it was ever received. Now it has been received and accounting has a huge back log of withdrawals and it will be approved quickly and I would be informed when it was done. In the 5 months since I won, I have yet to receive any communication from them that was not initiated first by me. Can you help me collect my winnings? I am [EDIT], email is [EDIT], phone number is [EDIT], my winnings occurred in August, 2014. Thank You