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Complaints in July 2017

29 complaints written in English, about 23 operators. Dated by publication on the source platform.

Operators named this month

# Operator Complaints Open
1 Casumo 2 —
2 Jackpot Joy 2 —
3 Slots Garden 2 —
4 21Bet 1 —
5 b-Bets 1 —
6 Bet-at-home 1 —
7 Casino Royal Club 1 —
8 Gale&Martin 1 —
9 Grand Fortune 1 —
10 Marsbet 1 —
11 Mr Smith 1 —
12 MyBet Casino 1 —
13 NetBet 1 —
14 Parasino 1 —
15 Planet 7 1 —
16 Real Vegas 1 —
17 Redbet 1 —
18 Ruby Slots 1 —

Latest complaints

2017-07-31 MyBet Casino Status unknown

Owes me £25 cashback and not paying up.Taking them to IBAS, and will be contacting the Gambling Commission and CMA - Competition Market Authority

2017-07-31 Real Vegas Rejected

I won $4000 and now because i played another bonus code after winning i am unable to withdraw my winnings

2017-07-31 Mr Smith Rejected

I won £897.80 from a £100 stake in which a £75 bonus was credited. After completing my wagering I managed to walk away and withdraw £897.80. A few days later I received an email telling me I broke the…

2017-07-31 Casumo Rejected

I opened a account deposited 20 pounds played over a couple of days then after winning streak i made a withdrawal request £551 also had a chat with live chat on casumo website and was told that i woul…

2017-07-31 Redbet Rejected

I was able to open an account with winningroom despite a 2 self-exclusion requests with Redbet. Winnningroom have acknowledged the self-exclusion and that the details were the name on accounts that ha…

2017-07-27 Slots Garden Resolved

I have 4 withdrawal requests that were approved starting 11/30/2016. The amounts are $2500.00,$971.59, $499.00, and $1227.00. The total amount due is $5197.59. All of my documents were received and th…

2017-07-24 Ruby Slots Resolved

Hi, My name is [EDIT] and I am submitting the following complaint about the online casino ruby slots. I took a welcome bonus of $50 dollars, a no deposit bonus, and I completed the play through and ha…

2017-07-24 Marsbet Resolved

On Tuesday the 18th of July I made a request to withdraw 1.3 BTC from Mars Casino. Currently by today Friday the 21st of July I am still waiting for that withdrawal to be approved and sent out to my B…

2017-07-24 Planet 7 Resolved

I am waiting for 3 approved withdrawals, all dating 5/30/17 and before. Amounts 92.00, 683.00 and 480.00 USD. I have saved email notification of the two larger withdrawals and copies of two online cha…

2017-07-20 Gale&Martin Closed, no outcome

Gale&Martin casino refused to pay my winnings. I Created and started play at that casino on 7.3.2017. I Got 400% bonus with first deposit amount of 20€. I Read and understood the terms and conditi…

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