🇪🇸 Dirección General de Ordenación del Juego: complaints about its licensees
2,071 complaints written in English about 26 operators holding a licence from DGOJ.
Operators by volume
| # | Operator | Complaints | Open |
|---|---|---|---|
| 1 | Casumo | 295 | — |
| 2 | Betfair | 271 | 1 |
| 3 | Betway | 268 | — |
| 4 | William Hill | 224 | 2 |
| 5 | Bet365 | 197 | 2 |
| 6 | 888 | 156 | — |
| 7 | LeoVegas | 143 | — |
| 8 | Bwin | 125 | 1 |
| 9 | Marathonbet | 121 | — |
| 10 | Betsson | 85 | 1 |
| 11 | Videoslots | 37 | — |
| 12 | 888casino | 27 | 4 |
| 13 | EfBet | 24 | — |
| 14 | Interwetten | 20 | — |
| 15 | SOL | 20 | 1 |
| 16 | PokerStars | 15 | — |
| 17 | AHTI Games Casino DE | 12 | 2 |
| 18 | 1xBet Casino ES | 6 | 4 |
| 19 | Codere | 6 | — |
| 20 | Enracha Casino | 6 | — |
| 21 | MarcaApuestas | 5 | — |
Latest complaints
Had a really good experience with this casino. The website is easy to navigate, the games run smoothly, and there’s a good variety to choose from. Deposits and withdrawals were straightforward, and ov…
I deposited money on the account an placed an 10 dollar bet I received 365 dollars in bonus bets then they closed my account for no reason an it is not able to be reopened and they won’t tell me why
They sent a sms with promises of bonuses henceforth a certain wager and still waiting on above mentioned.Not to mention the absence of any communication or assistance...none
They don't even challenge what people write about them, that's all you need to know
Absloloute shit app, they let you deposite your money without problems but when you want to make a bet, the site or app, their platform you are using just desides to scramble your bet to zero, try aga…
This site needs to be shut down!!! I understand you win and you loose this site just takes and takes and takes. Their RTP is non-existent!!! This screws scam site !!!
What a money hungry site bet365 is been playing the same game for weeks (rumble kong) and not once have I getting a cashingo just dead spins constantly I’ve played this game on other sites and never e…
Its been 20 days since my withdrawal, on the 16th September 2026 i withdrew £800. Still no confirmation on what is going on. Same script responses, i will be seeking legal advise and emailed a complai…
Reviews says it all these lot are rigging these games
Trash, lagging site, trash live chat, slots rigged, low odds and payout is long, go to bet365 far better
Licence data comes from the regulator's own register — www.ordenacionjuego.es. A complaint is tied to a regulator through the operator's licence, so an operator with licences from several regulators appears under each.
