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SOL— player complaints: 20 in English

20 Complaints
0▼ Last 30 days · was 3
1 Unresolved
52.87467215559d Last complaint
17.1 Risk index
€203 · $4,850 Disputed sums

SOL: 20 complaints filed in English across 3 platforms, 1 still open, disputed sums €203 · $4,850. Most of them are about account blocks (35%). Risk index 17.1. Texts below are the players' own words, as published on the source site; last complaint 2026-08-19.

What players complain about

Account blocks 35% 7
Game fairness 25% 5
Other 15% 3
Withheld payouts 15% 3
Verification 10% 2
Status unknown 15 Closed, no outcome 2 Resolved 1 Under review 1 Rejected 1

Sources

Trustpilot 15 Casino Guru 4 CasinoReviews 1

Complaints by month

10
11
01
02
05
06
07
08

Questions and answers

How many complaints are there about SOL?

The English-language record holds 20 complaints from 3 platforms, 1 of them without a resolution; 15 carry no status from the platform. The latest one is dated 2026-08-19.

What do players complain about?

Mostly account blocks — 35% of cases, then game fairness (25%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 20 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 17.1 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 20

19.08.2026 Trustpilot
I decided to test this website for Sports and Esports betting, so I deposited a small amount first to check how it works
I decided to test this website for Sports and Esports betting, so I deposited a small amount first to check how it works. And yes—stay away from this scam website.After winning a few bets, I tried to withdraw my money, but they immediately blocked my account and requested KYC verification. That was
18.08.2026 Trustpilot
I built up a balance from my winnings and successfully withdrew twice before my account was suspended. The only explanat
I built up a balance from my winnings and successfully withdrew twice before my account was suspended. The only explanation I received mentioned suspicious activity, but I wasn't given any specific details about what had happened. I contacted support about the suspension and my remaining balance, bu
16.08.2026 Trustpilot Verification
I completed my KYC registration on July 7th, 40 days have passed but my KYC is still not approved. Please open my accoun
I completed my KYC registration on July 7th, 40 days have passed but my KYC is still not approved. Please open my account. ID: low77
03.08.2026 Casino Guru Withheld payouts Closed, no outcome
Solcasino - Player's withdrawal is delayed and funds are blocked.
The player from Spain was facing issues withdrawing his winnings of 50 euros from Solcasino due to a persistent blocking message despite completing the required payment method verification and making two additional deposits of €20. He contacted customer service multiple times with no response and requested assistance to unlock his account and release his funds. We asked for more details and evidence, but he did not reply to our messages or reminder. As a result, the complaint was closed for now because no further investigation could be carried out without his cooperation.
02.08.2026 Trustpilot
As many others have stated...this site is a pure scam. If you win anything more than you put in you will get banned. Lit
As many others have stated...this site is a pure scam. If you win anything more than you put in you will get banned. Literally flushing money down the drain. They are overseas so there is no legal recourse for their manipulation or banning or cheating. If you play here your a moron...
31.07.2026 Casino Guru Withheld payouts Under review
Sol Casino - Withdrawal of player's winnings has been delayed.
= 0 }).length === 0) { var date = new Date(); date.setTime(date.getTime()+(7*24*60*60*1000)); document.cookie = "restCSSIsCached=true; expires=" + date.toGMTString() + "; path=/"; } } LUX=function(){var n=Math.floor;function t(){return Date.now?Date.now():+new Date}var r,a=t(),e=window.performance||{},i=e.timing||{navigationStart:(null===(r=window.LUX)||void 0===r?void 0:r.ns)||a};function o(){return e.now?n(e.now()):t()-i.navigationStart}(LUX=window.LUX||{}).ac=[],LUX.addData=function(n,t){return LUX.cmd(["addData",n,t])},LUX.cmd=function(n){return LUX.ac.push(n)},LUX.getDebug=function(){return[[a,0,[]]]},LUX.init=function(n){return LUX.cmd(["init",n||o()])},LUX.mark=function(){for(var n=[],t=0;t
28.07.2026 Trustpilot
I’ve been playing under the nickname QuickFox301. I built up a balance of around $380,000 in winnings. I managed to with
I’ve been playing under the nickname QuickFox301. I built up a balance of around $380,000 in winnings. I managed to withdraw two payouts of $10,000 each, and then suddenly my account was suspended with a vague “suspicious activities” message — no details, no evidence provided. I contacted support bu
27.07.2026 Casino Guru Verification Resolved
Solcasino - Player’s account verification is delayed.
The player from Spain was unable to withdraw his winnings of €80 from Solcasino due to an unresolved verification process. Despite providing documentation, his national identity card had been rejected multiple times by the automated system, and he had received no response from the casino after repeated attempts to get support. He requested assistance in understanding the rejection reasons and completing the verification to access his funds. We asked him for the rejection screenshot, the uploaded ID photos, and details about his profile and gameplay, but he later marked the complaint as resolved, so the case was closed as resolved.
21.07.2026 Trustpilot
I used this platform without any issues until I decided to withdraw my funds. At that point, I was asked to complete the
I used this platform without any issues until I decided to withdraw my funds. At that point, I was asked to complete the KYC verification process. I successfully completed the verification, and my identity was approved. However, despite passing KYC, I was unable to access my account.I contacted cust
13.07.2026 Casino Guru Rejected
Solcasino - Player’s account has been closed.
The player from Spain faced account closure due to alleged fraud, despite her minimal activity and deposits at the casino. She was frustrated by the lack of explanation or opportunity to defend herself. The player had verified her account and had no positive balance at the time of closure. We clarified that casinos had the right to close accounts without providing specific reasons, especially when no funds remained. Consequently, the complaint was rejected as no further action could be taken against the casino's decision.
14.06.2026 Trustpilot Other
Worst support system out of any crypto casino, and it's impossible to get in contact with a real person. They just send
Worst support system out of any crypto casino, and it's impossible to get in contact with a real person. They just send copy-paste answers with no logic behind them. I wanted to promote their affiliate program, but clearly dodged a bullet here.
14.06.2026 Trustpilot
I registered at this casino in the summer of 2025 and used it regularly for sports betting. Like any player, I had both
I registered at this casino in the summer of 2025 and used it regularly for sports betting. Like any player, I had both winning and losing periods.In September 2025, my account was suddenly frozen. I completed the requested verification process on September 16, 2025, and was told to wait for the rev
18.05.2026 Trustpilot Withheld payouts
Deposited around 30 SOL in July 2025, played slots, requested withdrawal. Account got locked and I was asked to complete
Deposited around 30 SOL in July 2025, played slots, requested withdrawal. Account got locked and I was asked to complete KYC. Did everything — ID, proof of address, liveness check — all approved. Platform itself shows my verification as complete.That was 10 months ago. Since then, every time I conta
20.02.2026 Trustpilot Game fairness
A complete scam game.Out of 4 players the dealer has always 20 and mostly suited.The blackjack is just untrustworthy
A complete scam game.Out of 4 players the dealer has always 20 and mostly suited.The blackjack is just untrustworthy
29.01.2026 Trustpilot Game fairness
Horrible scam casino.lies about rtp. Manipulated gameplay obvious over millions of gameplay. 0/10
Horrible scam casino.lies about rtp. Manipulated gameplay obvious over millions of gameplay. 0/10
12.11.2025 Trustpilot Game fairness
Their withdrawals are legit. The problem is..you won’t win to withdrawal. No fixed RTP at this garbage pit. They cont
Their withdrawals are legit. The problem is..you won’t win to withdrawal. No fixed RTP at this garbage pit. They control RTP on the whole site. They open it up for a few minutes then tank it to almost zero. It’s all psychologically designed to make you deposit more money. You can watch the bet h
06.11.2025 Trustpilot Game fairness
Just avoid to play there it's very very very dry you'll just deposit and deposit over not seeing any win. Save your mone
Just avoid to play there it's very very very dry you'll just deposit and deposit over not seeing any win. Save your money.
03.11.2025 Trustpilot Game fairness
Totally scam on always 8 bacarrat, they settings automatic robot to kill whatever u buy , so never expect win money from
Totally scam on always 8 bacarrat, they settings automatic robot to kill whatever u buy , so never expect win money from this site
12.10.2025 Trustpilot Other
Total scam. I played 8 sport bets yesterday - 2 won and 6 lost, Im down 300$ and now I can only bet 0.02$ on sports. Tha
Total scam. I played 8 sport bets yesterday - 2 won and 6 lost, Im down 300$ and now I can only bet 0.02$ on sports. Thats a scam - avoid this website at all cost - imagine what will happen if you win - will never be able to withdrawAVOID AVOID AVOID
21.10.2022 CasinoReviews Other Closed, no outcome
SolCasino - Problem Gambling
Self excluded at solcasino.io and been allowed to open another account with same details while excluded therefore they are not being responsible. There site is not listed here.

How the risk index is calculated and how complaints are labelled — the method behind this section.

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