EfBet— player complaints: 24 in English

24 Complaints

2▼ Last 30 days · was 3

0 Unresolved

21.56594439294d Last complaint

7.2 Risk index

EfBet: 24 complaints filed in English across 2 platforms. Most of them are about other (33%). Risk index 7.2. Texts below are the players' own words, as published on the source site; last complaint 2026-09-19.

EfBet in NeBlask: demand, licences, Trust Score →

What players complain about

Other 33% 8

Bonus terms 21% 5

Verification 21% 5

Withheld payouts 17% 4

Game fairness 8% 2

Status unknown 23 Closed, no outcome 1

Sources

Trustpilot 23 CasinoReviews 1

Complaints by month

Questions and answers

How many complaints are there about EfBet?

The English-language record holds 24 complaints from 2 platforms; 23 carry no status from the platform. The latest one is dated 2026-09-19.

What do players complain about?

Mostly other — 33% of cases, then bonus terms (21%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 24 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 7.2 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 24

19.09.2026 Trustpilot Bonus terms

For sure efbet is the worst company. I took a bonus from their loyalty program. So I play 5€ bonus x50 times!!! And I wo

For sure efbet is the worst company. I took a bonus from their loyalty program. So I play 5€ bonus x50 times!!! And I won over 100€! I am surprised that 100 euros doesn’t exist and they gave me5€!!!!is that legal?? What EEEΠ does for this kind of scum rules and against player rules.

13.09.2026 Trustpilot Other

There’s no more pathetic bookmaker in Bulgaria than this one! After about ten bets and around €100 in profit, they start

There’s no more pathetic bookmaker in Bulgaria than this one! After about ten bets and around €100 in profit, they started cutting the odds on every bet by 20–30%. I’ve tried them every few years, and every single time they’ve managed to disappoint me massively within two weeks. Absolutely terrible

26.08.2026 Trustpilot Other

Hello, Efbet Sunny Beach, one very onfriendly person from the service dear! After this i going, not print out my soccer

Hello, Efbet Sunny Beach, one very onfriendly person from the service dear! After this i going, not print out my soccer gambling, more than 200,-Euro! I was dear before today and gamble also 200,- Euro! Now i play online by another companie! Only one people/Boy dear is not friendly! This is Not goo

24.08.2026 Trustpilot Other

The worst betting app i ever come across… the odds is like 2-3 times under the any other platform. The worst of the wors

The worst betting app i ever come across… the odds is like 2-3 times under the any other platform. The worst of the worst. I like to betting and im doing it from years but i never got across the platform worst than this. STAY AWAY FROM THEM

19.08.2026 Trustpilot Other

The worst site in greece ever, i dont have any more words just the worstttttt dont lose your money on this site donttttt

The worst site in greece ever, i dont have any more words just the worstttttt dont lose your money on this site dontttttt be s....t like me

30.07.2026 Trustpilot Verification

SCAM. Stay away! During the withdrawal process, they ask for endless documents and information. They start with the usua

SCAM. Stay away! During the withdrawal process, they ask for endless documents and information. They start with the usual verification, but then they go as far as requesting crazy things, like videos showing your ID together with your profile on their website, zooming in on details, and other unnece

29.07.2026 Trustpilot Withheld payouts

They don't let you withdraw your money they always ask for more papers and verification until you loose all your balance

They don't let you withdraw your money they always ask for more papers and verification until you loose all your balance and of course they never answer in the live chat

28.07.2026 Trustpilot Withheld payouts

These stupid idiots since one month are playing with my money and do not activate my profile. So, basically, they accept

These stupid idiots since one month are playing with my money and do not activate my profile. So, basically, they accepted 300 euro, straight away, but then to withdraw my own money, they asked me even the copy of my a*s.Really disgusting scammers, I hope you will spend all the money illigaly taken

13.07.2026 Trustpilot Game fairness

This casino is a scam! They cancelled my winnings, claiming a technical error. It's ridiculous. So, when you lose, there

This casino is a scam! They cancelled my winnings, claiming a technical error. It's ridiculous. So, when you lose, there are no technical errors, but when you win, a technical error occurs immediately and your winnings are cancelled. This is the most brazen scam I've ever encountered.

08.06.2026 Trustpilot Verification

The most disgusting scam company. They ask you to verify your account to withdraw money but the verification isn't worki

The most disgusting scam company. They ask you to verify your account to withdraw money but the verification isn't working. The customer service is the absolute worst i have ever experienced, they tell you to try again and hamd up the phone or end the chat. Avoid

01.04.2026 Trustpilot Verification

If you win 200 euros from a football game and want to withdraw you will have big problems with the verification. A gambl

If you win 200 euros from a football game and want to withdraw you will have big problems with the verification. A gambling commission would see easily that its a scam but its all about corruption. I didn't know that this bookmaker is in Greece. It is a scam website, because they allow you to bet an

30.01.2026 Trustpilot Other

Whey put limits straight away after few lose and wins, typical company which a not honest, if you loosing, you can loss

Whey put limits straight away after few lose and wins, typical company which a not honest, if you loosing, you can loss thoundsans, if you winning, you are not comfortable customer for them, I just win few euros and they put limits...

10.12.2025 Trustpilot Game fairness

No winning at there games. Total loss here, not recommended to play here.No winning only collecting all your money,Big b

No winning at there games. Total loss here, not recommended to play here.No winning only collecting all your money,Big bass splash, big bass bonanza,, do not play these games, you will loose all your money.Their wounderwheel is worse, never win something, fraud fraud

30.11.2025 Trustpilot Other

The Most Tragic Experience in BettingThree months ago, I made a total deposit of €125. The company limited my account at

The Most Tragic Experience in BettingThree months ago, I made a total deposit of €125. The company limited my account at €392, meaning I had a net profit of €267.And that’s where my “adventure” began.The Verification Marathon BeginsI requested a withdrawal from a fully identified account.Even though

29.11.2025 Trustpilot Verification

Recently come to Greece. Limit without reason, I deposit 100 euro and the sum was 200 euro. The profit was 100 euro. To

Recently come to Greece. Limit without reason, I deposit 100 euro and the sum was 200 euro. The profit was 100 euro. To take my money they asked anything you can imagine. Video, photos, selfie. I still don't know if they will pay me.To all Greek players. Stay away. I believe is not safety, is that

12.11.2025 Trustpilot Withheld payouts

Don’t even bother to add money. Worst in every possible way.You can’t can’t your money you won because they don’t accept

Don’t even bother to add money. Worst in every possible way.You can’t can’t your money you won because they don’t accept edification.

09.10.2025 Trustpilot Other

Ever since I’ve registered they haven’t given me a SINGLE bonus, the verification was super slow, it’s a pain to contact

Ever since I’ve registered they haven’t given me a SINGLE bonus, the verification was super slow, it’s a pain to contact the support, and the website and mobile app are not user friendly AT ALL. On top of that, I’ve tried logging in, and it said “Wrong password”. I clicked on “Forgot Password”, and

20.04.2025 Trustpilot Bonus terms

Hello, if you are thinking of online gambling, please don’t do it in efbet or at least don’t use their bonuses. When I j

Hello, if you are thinking of online gambling, please don’t do it in efbet or at least don’t use their bonuses. When I joined I was offered a welcome bonus of 15 bgn which is equivalent to around 8 euro, when I tried to cash out my earnings I found out that there is a little funny catch that for the

31.03.2025 Trustpilot Verification

They do accept creating an account very easily, as well as deposits as long as they can take your money. But if you do w

They do accept creating an account very easily, as well as deposits as long as they can take your money. But if you do win one time, and want to withdraw, they come with ridiculous requests. (Copy of passport, picture of bank card you used 1 year ago (that is not even in use or valid anymore as it h

10.03.2025 Trustpilot Other

No chance of get profit and NO CHANCE TO RETURN YOUR OWN FUNDS BACK.---first of all i want to notify that my account I

No chance of get profit and NO CHANCE TO RETURN YOUR OWN FUNDS BACK.---first of all i want to notify that my account IS FULLY VERIFIED!! I SEND ALL THE DOCS THEY NEEDED. only after that i made a deposit. made a few bets. the site did not worked for a few days i could not open it on any devices. f

1–20 of 24

How the risk index is calculated and how complaints are labelled — the method behind this section.