Paddy Power— player complaints: 296 in English
296
Complaints
73▼
Last 30 days · was 85
0
Unresolved
5.7011281143287d
Last complaint
22.3
Risk index
20%
Resolved · of 20 with a known status
0%
Withheld payouts among those
£32,805
Disputed sum
Paddy Power: 296 complaints filed in English across 3 platforms, disputed sums £32,805. Most of them are about other (47%). Risk index 22.3. Texts below are the players' own words, as published on the source site; last complaint 2026-10-06.
Paddy Power in NeBlask: demand, licences, Trust Score →
What players complain about
Other
47%
138
Game fairness
28%
83
Account blocks
9%
26
Withheld payouts
7%
21
Bonus terms
6%
18
Verification
3%
10
Status unknown 276
Closed, no outcome 13
Resolved 4
Rejected 3
Sources
Trustpilot 275
CasinoReviews 20
Casinomeister 1
Complaints by month
06
07
08
09
10
Questions and answers
How many complaints are there about Paddy Power?
The English-language record holds 296 complaints from 3 platforms; 276 carry no status from the platform. The latest one is dated 2026-10-06.
Does Paddy Power resolve complaints?
Of 20 complaints where the platform recorded a status, 20% were resolved, 0% remain open and 15% were rejected as groundless, 65% were closed without an outcome. Withheld payouts account for 0% of them.
What do players complain about?
Mostly other — 47% of cases, then game fairness (28%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 296 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 22.3 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 296
26.08.2026
Trustpilot
Other
Shocking customer service..bring back…
Shocking customer service..bring back phonetics.
26.08.2026
Trustpilot
Other
Great offers great user interface
Great offers great user interface Also v good customer engagement and service never a moments hassle
26.08.2026
Trustpilot
Bonus terms
Very disappointed that you have raised…
Very disappointed that you have raised the minimum amount you must bet to get BOG is now £5.Don’t know the reason for this but I believe, this will not go down well with smaller punters, who will obviously look elsewhere .
26.08.2026
Trustpilot
Other
Well been on the phone a few times…
Well been on the phone a few times today and I hope it gets resolved soon my query about my deposit limit which I think shouldn't happen because off stupid government ruling but the advisor I was talking too on paddy power NAOMI was great
26.08.2026
Trustpilot
Other
Great promotions
Great promotionsEasy to use, everything is just straight forward and uncomplicated
26.08.2026
Trustpilot
Bonus terms
Took free £2 bet but it took £15 as…
Took free £2 bet but it took £15 as well with cash back of just £6Also same day go 5 free spins ,but it would open
26.08.2026
Trustpilot
Other
Dont like you took e/w goal scorers…
Dont like you took e/w goal scorers away, not enough customer loyalty offers
26.08.2026
Trustpilot
Other
Best betting app
I don’t think there’s another betting app that gives you more chances to win through free to play games. During the World Cup there were 2 different games running with regular wins from 10p to £5 without deposits. I don’t think I’ll use another app now, the UI/UX is clean, they pay into your bank quickly, and their marketing is hilarious
26.08.2026
Trustpilot
Game fairness
The live casino is rigged
The live casino is rigged and the more you play, the less promotions you will get. I will never spend a penny here anymore.
26.08.2026
Trustpilot
Other
Honestly the best bookie for me 100%…
Honestly the best bookie for me 100% for odds,offers,promotions definitely,a very good app and for me it’s my luckiest no doubt,I’m not a high stakes but wish I was able to although I am happy overall cheers,Peter m
26.08.2026
Trustpilot
Other
I appreciate Bookmakers see the…
I appreciate Bookmakers see the BetBuilder as a good product but for punters it offers appalling value. You offer some horrendous odds of 1/2 on events that are more unlikely to happen than actually happen. It’s emperor’s new clothes this bet but the gig will soon be up !
25.08.2026
Trustpilot
Other
I had a problem with my account and it…
I had a problem with my account and it was dealt with straight away .its good to see instead of me having to wait ages .
25.08.2026
Trustpilot
Game fairness
Havent won more than 5 bonus spins in…
Havent won more than 5 bonus spins in over £400, and if bonus comes you win Nothing, It’s like the last 6 months it just stopped paying out. Used to play this site alot and cash out it’s actually impossible to win on there now, NO OTHER SITE in the world doesn’t give u a payout for hundreds of pounds. Honestly think it’s a scam now
25.08.2026
Trustpilot
Game fairness
Not impressed at all several hundred…
Not impressed at all several hundred depositd on big bass boxing and not one feature round that's an absolute fix and not random. Will not be using this site again.
24.08.2026
Trustpilot
Game fairness
There’s no chance of winning here
There’s no chance of winning here; it won’t give you more than 15 pounds, and if it does, they just take it all back.
24.08.2026
Trustpilot
Bonus terms
Disgusting
Disgusting. Absolutely horrible behaviour. Don’t waste your money on paddy power, their whole company is built off of false advertising and stolen money. Advertising promotions that you don’t even get, even after providing proof that you’ve completed it.
23.08.2026
Trustpilot
Game fairness
UK sites are a rip off got to crypto…
UK sites are a rip off got to crypto pays out more .. How the hell spinning 20p a spin keeps giving you 2p 3p no mater what game your on £20 in and most won is 1.30 and not one bonus .. and how the hell have they still got a good rating on here well ill tell you they are all fake and fake rtp. They at some point will get looked into and fined or even closed down. Account now closed no more money off me.
23.08.2026
Trustpilot
Game fairness
Abysmal
Abysmal customer service who are cocky and they will con you out of being able to win your money. They are not even worth one star but I am forced to give it
23.08.2026
Trustpilot
Other
I've never really had a problem with…
I've never really had a problem with paddy power. If there's some sort of small error on the site/app, they'll fix it for you and compensate you a little for your time if you have the brass to ask. I've never had any sort of big error on the site.They give free bets a lot if you just ask the chatbot, they have decent promos and they have decent odds. All round, thoroughly decent.
22.08.2026
Trustpilot
Other
Paddy power is really good win or loose…
Paddy power is really good win or loose unlike most other sites paddy power actually gives away free money free to play games ewery day! Even if you don't deposit and gamble they have something ewerytime for their customers. I have account with other sites like betfred or coral etc they won't give nothing or very very little unless you deposit and play. Go PADDY POWER!
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How the risk index is calculated and how complaints are labelled — the method behind this section.
