Paddy Power— player complaints: 296 in English

296 Complaints

73▼ Last 30 days · was 85

0 Unresolved

5.7013237082407d Last complaint

22.3 Risk index

20% Resolved · of 20 with a known status

0% Withheld payouts among those

£32,805 Disputed sum

Paddy Power: 296 complaints filed in English across 3 platforms, disputed sums £32,805. Most of them are about other (47%). Risk index 22.3. Texts below are the players' own words, as published on the source site; last complaint 2026-10-06.

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What players complain about

Other 47% 138

Game fairness 28% 83

Account blocks 9% 26

Withheld payouts 7% 21

Bonus terms 6% 18

Verification 3% 10

Status unknown 276 Closed, no outcome 13 Resolved 4 Rejected 3

Sources

Trustpilot 275 CasinoReviews 20 Casinomeister 1

Complaints by month

Questions and answers

How many complaints are there about Paddy Power?

The English-language record holds 296 complaints from 3 platforms; 276 carry no status from the platform. The latest one is dated 2026-10-06.

Does Paddy Power resolve complaints?

Of 20 complaints where the platform recorded a status, 20% were resolved, 0% remain open and 15% were rejected as groundless, 65% were closed without an outcome. Withheld payouts account for 0% of them.

What do players complain about?

Mostly other — 47% of cases, then game fairness (28%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 296 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 22.3 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 296

05.08.2026 Trustpilot Game fairness

Worst online website for gambling

Worst online website for gambling. Other site let you win time to time but paddy power just taking your money and their promotions are absolutely useless. I never ever ever playing in there .more than 100 grand I played and im so disappointed with them .

04.08.2026 Trustpilot Bonus terms

Please Bet Lots

Paddy Power say that they do not encourage too much gambling but they do. I normally bet every day and paddy power have given best odds guaranteed on my bets. They have just altered their terms so that you need to bet £5 a day to get best odds guaranteed. If that’s not encouraging people to bet more , I don’t know what is! I hardly ever bet more than a quid. I do not believe it when they say that they aren’t in favour of people betting more , after all it’s in their interest to encourage heavier gambling.

04.08.2026 Trustpilot Withheld payouts

Absolute jokers

Absolute jokers, had my account hacked over £700 taken from my bank, and its not there fault, eventually credited my account with 720 pound oknly to block me because they needed banking details yeh right so my account is showing 720 but they will not let me withdraw, people stay well clear from these thiefs.

03.08.2026 Trustpilot Other

Excellent betting app with free games…

Excellent betting app with free games everyday it’s a win win

03.08.2026 Trustpilot Verification

I had problems with a blocked account…

I had problems with a blocked account that needed verification. Akram was very patient and helpful and I was considering closing my account but not anymore. Thank you for the help and support.

03.08.2026 Trustpilot Game fairness

I had a issue with money taken from my…

I had a issue with money taken from my account for a bet that I did not put on .the gentleman dealing with my issue was polite and tried hes best to help me but my issue has now been passed on to someone else 🙃. I dont believe it is acceptable to have to wait and not know how long for . Paddy power is the only betting account I have and ever had ,but I am now looking at opening another account somewhere else and closing Paddy power down .

03.08.2026 Trustpilot Game fairness

No win ratio

What ever went right. The Winning ratios on paddys slot games are 0/0. My stake in slots sit at £6,940 my RETURNS stand at £3,211 In a 1 month period make it, make sense from February my chat has only dropped.And winnings have never reached past £200 on £5 spins No fun involved in this company just constant robbery. The chat help ai section ill not even start on that as usless as it was in helping. It was certainly more helpfull than any agents.

02.08.2026 Trustpilot Other

Took a break

Took a break , tried to log back in incorrect email and password. Finally got them to accept email ten came have you forgotten your password we will send you a link to change it. Got the email filled in email , the it said DOB out that in we do not recognise this data ! In the end I gave up and decided never to go on it again ! Sick of being told I don’t know my own email address or my DOB!

02.08.2026 Trustpilot Game fairness

Shocking site

Shocking site. Always on the take. No bonus. No 5 of a kind. No completions or stake wins on solitair. No wonder its under investigation

01.08.2026 Trustpilot Account blocks

The worst !!

Had an argument with ai on there HELP chat .Wouldn’t answer any of my questions I’ve now self excluded myself from this ridiculous site .I had £32 in my account which they have not allowed me to have exclusion So basically stole my money .The site itself is ok Just the people you deal with are not

01.08.2026 Trustpilot Game fairness

the worst casino ive ever played

the worst casino ive ever played, they say play for fun....NO FUN with this crowd,should be investigated for what they do, PLEASE STAYAWAY FROM PP,videos of play to prove how bad this crowd are, Governments should close them all down

30.07.2026 Trustpilot Game fairness

Genuinely the worst betting company…

Genuinely the worst betting company going. The only one where you can put £50 in everyday for two weeks and never once end up in profit on the slots. Absolutely no incentive to go back. I get gambling you don't always win, but to only lose, is just shocking. Won't be going back ever.

30.07.2026 Trustpilot Account blocks

I backed a horse at Galway, and ended up a non runner, and they put it down as ran, so I contacted them, and going throu

I backed a horse at Galway, and ended up a non runner, and they put it down as ran, so I contacted them, and going through security, they said my date of birth was wrong, ands suspended my account, then put back the £23 for non runner, then closed my account, so I cannot get my money back, this is f

30.07.2026 Trustpilot Account blocks

I backed a horse at Galway

29.07.2026 Trustpilot Game fairness

Stay away !!!!.

Stay away !!!!.I played for 1st time in nearly 2 weeks. My advice do not play on this site.It's blatantly crooked and fixed without a doubt.Ie, I got 20, dealer yet again gets 21 jn 6 cards.Just shows game is corrupt.No doubt trustpilott will review this review as has done multiple times when review is about blackjack. Shame on you

29.07.2026 Trustpilot Game fairness

Stay away !!!!.I played for 1st time in nearly 2 weeks. My advice do not play on this site.It's blatantly crooked and fi

28.07.2026 Trustpilot Bonus terms

One of the worst sites hardly any bonuses and when you do get one they pay pennies and the free spin just constantly giv

One of the worst sites hardly any bonuses and when you do get one they pay pennies and the free spin just constantly gives a 10p scratch card or thumbs down 😂 don’t waste your time here lol

28.07.2026 Trustpilot Game fairness

The whole thing is a big scam. No chance of winning. I don't even know why they put big fish in the Big Bass game, I've

The whole thing is a big scam. No chance of winning. I don't even know why they put big fish in the Big Bass game, I've never spun one in my life. The whole thing is a big scam. They should be ashamed.

27.07.2026 Trustpilot Other

I raised a complaint a week ago and…

I raised a complaint a week ago and just keep getting fobbed off. I've spoken to about ten agents now who all say that my situation will be resolved soon and has been escalated, but nothing happens. It is terrible service.

27.07.2026 Trustpilot Other

It’s on not the best they’ve tightened…

It’s on not the best they’ve tightened things up a lot I’ve been at a loss for months and net deposit is very high. Used to be fun not anymore.

181–200 of 296

How the risk index is calculated and how complaints are labelled — the method behind this section.