Paddy Power— player complaints: 296 in English
296
Complaints
73▼
Last 30 days · was 85
0
Unresolved
5.7011286128472d
Last complaint
22.3
Risk index
20%
Resolved · of 20 with a known status
0%
Withheld payouts among those
£32,805
Disputed sum
Paddy Power: 296 complaints filed in English across 3 platforms, disputed sums £32,805. Most of them are about other (47%). Risk index 22.3. Texts below are the players' own words, as published on the source site; last complaint 2026-10-06.
Paddy Power in NeBlask: demand, licences, Trust Score →
What players complain about
Other
47%
138
Game fairness
28%
83
Account blocks
9%
26
Withheld payouts
7%
21
Bonus terms
6%
18
Verification
3%
10
Status unknown 276
Closed, no outcome 13
Resolved 4
Rejected 3
Sources
Trustpilot 275
CasinoReviews 20
Casinomeister 1
Complaints by month
06
07
08
09
10
Questions and answers
How many complaints are there about Paddy Power?
The English-language record holds 296 complaints from 3 platforms; 276 carry no status from the platform. The latest one is dated 2026-10-06.
Does Paddy Power resolve complaints?
Of 20 complaints where the platform recorded a status, 20% were resolved, 0% remain open and 15% were rejected as groundless, 65% were closed without an outcome. Withheld payouts account for 0% of them.
What do players complain about?
Mostly other — 47% of cases, then game fairness (28%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 296 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 22.3 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 296
07.09.2026
Trustpilot
Other
Ross answered my question promptly…
Ross answered my question promptly online. Although I have to keep checking to see is Irish lotto working it's so handy to do Wednesday and Saturday in the comfort of your home betting slips aren't as handy in my opinion
06.09.2026
Trustpilot
Other
Paddy power account is the only 1…
Paddy power account is the only 1 needed ,I find all the sports and odds I need in 1 place
06.09.2026
Trustpilot
Other
I just got 2 cards delete which were…
I just got 2 cards delete which were not in use anymore from a nice person Ema. Excellent service & thanks Ema for sorting this.
06.09.2026
Trustpilot
Withheld payouts
Had to contact paddy power to solve a…
Had to contact paddy power to solve a problem with withdrawals. Fantastic help and problems solved
06.09.2026
Trustpilot
Other
Another problem i had was resolved…
Another problem i had was resolved quickly and efficiently today. PP customer service always reply promptly for me and within minutes resolve my problems. Great work people. Best site by far.
05.09.2026
Trustpilot
Other
Brilliant customer service and safer gambling team
Had to engage with the safer gambling team as I'd recieved an account suspension due to mentioning that I have ADHD and autism to an agent in a prior chat sesion.However, I was encountered by a very friendly, understanding and encouraging agent who was also very patient with my slow responses. She focused only on making me aware of available serices/tools provided by PP that could be useful rather than forcing them on me, and, to me, she wasn't intrusive when calculating my income, only asking for estimates rather than actual figures.For once, I found it an absolute delight talking to PP's customer service team compared to the many other CS's I've spoken to over the years which would often just lead to stress... not here though.
05.09.2026
Trustpilot
Other
Again through my own stupidity…
Again through my own stupidity ...Salman at Paddy Power came to my rescue....Thank You do muchPaddy Power are certainly the best
05.09.2026
Trustpilot
Other
Grace was amazing and helped me with my…
Grace was amazing and helped me with my account query. Got me back up and running
04.09.2026
Trustpilot
Other
So this is my second review and I must…
So this is my second review and I must eat my last words I just won the mini jackpot, £160And I have won many £25 £15 £5 on the jackpot too. Well worth joining the jackpot. Thank you paddy power
03.09.2026
Trustpilot
Game fairness
2400 euros not a single win I never…
2400 euros not a single win I never see that before only here in Paddy power people trust me play in other casino but not here
03.09.2026
Trustpilot
Game fairness
Absolutely garbage gambling site you…
Absolutely garbage gambling site you keep pouring money in and you win nothing absolutely crap I’m done with them don’t play here if you want to lose your money
03.09.2026
Trustpilot
Game fairness
You probably can't win anything here
You probably can't win anything here, folks; they give you one win out of countless spins. Don't play here.
02.09.2026
Trustpilot
Game fairness
Paddy power is a rip off
Paddy power is a rip off. If I dont win i will be adding my claim to pocket claim for a data breach. I dont win they take my deposits I won 35p in a bonus round. RTP from paddy power is non existent. This pp is a legalised scam and I for one am sick of them not being fair.
02.09.2026
Trustpilot
Bonus terms
Worst online gambling site ,,,100…
Worst online gambling site ,,,100 percent you loose the money and their promotions are jokes. I don't know which idiot scamer advised them for this horrible promotions
01.09.2026
Trustpilot
Other
Fast response just a ball ache how much…
Fast response just a ball ache how much stuff they need just to sort your own account
01.09.2026
Trustpilot
Other
CPTTHUNDERPANTS
Fantastic safety features that genuinely help. I took a short break from the platform, and coming back, I feel fully in control. The customized limits and safety tools keep my gambling at a safe, healthy level. Great customer service too. Thanks, Paddy! 🏆
01.09.2026
Trustpilot
Other
Rhys was amazing
Rhys was amazing. He helped me create an account manually, as I had forgotten all the details of my old account.
31.08.2026
Trustpilot
Other
Account inconsistency & failures
Paddy & Co. Were very keen on helping me to get on the road again. From all the Betting Companies I have dealt with, Paddy Power are currently the best Co. Ref.: Support and WebApp
30.08.2026
Trustpilot
Other
Great site had a good few wins and and…
Great site had a good few wins and and 2 big ones super fast pay out even for big wins plenty of games to choose from customer service was great
30.08.2026
Trustpilot
Other
Been with paddy a long time now enjoy…
Been with paddy a long time now enjoy it except paddy's wheel
81–100 of 296
How the risk index is calculated and how complaints are labelled — the method behind this section.
