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JackpotCity — brand profile

Trust Score
55/100 · C
Complaints
47 in NeRating
Licences
KGC
Affiliate programs
Super Partners

JackpotCity is an iGaming brand licensed by KGC. NeBlask Trust Score 55/100 (grade C). Total monthly search demand 3.3M across 20 markets, strongest in South Africa (2.1% share). Per affpapa.org, data for June 2026.

jackpotcitycasino.com

3.3Mtotal monthly demand
20markets present in
#3position · South Africa
2.1%share · South Africa
-5.5%MoM · South Africa

About the brand

JackpotCity, accessible at jackpotcitycasino.com, is an online casino licensed by the Kahnawake Gaming Commission (KGC).

casino
  • Licensed by the Kahnawake Gaming Commission (KGC)
Trust Score 55 C
Regulation
3/35
Reputation
21.9/25
Infrastructure
15/15
Transparency
5/15
Scale
10/10

Of the 100 trust score points the brand holds 55 (grade C): regulation — 3 of 35, reputation — 21.9 of 25, infrastructure — 15 of 15, transparency — 5 of 15, scale — 10 of 10. The widest gap is in regulation: 32 points of 35 are not scored. Player complaints collected in the NeRating database: 47.

Operator

Baytree Interactive Limited
Licence jurisdiction Canada

Source: regulator registryKGC· country by licence jurisdiction, not group registration location

Is JackpotCity blocked by regulators?

In block registry 4 jurisdictions
  • Italy · ADM jackpotcitycasino1.com
  • Poland · Ministry of Finance jackpotcitycasino1.com with 27 Jun 2017
  • Greece · HGC jackpotcitycasino1.com with 1 Jun 2022
  • Switzerland · Gespa/ESBK jackpotcitycasino.com with 26 Aug 2025

Register means: the country's providers are instructed to block access to this domain. For licensed operators the international domain (.com) usually ends up there, whilst the local version (.it, .be) operates legally — cross-check with the licence block. This is not an assessment of payout honesty.

Verified 28 October 2026 by brand domains with registries 8 jurisdictions.

Mirrors and clones

3 domain exact 1 · by root 2

Domains from blocking registries of various jurisdictions whose name matches the brand (exact) or shares its root (stem). Some are working operator mirrors, some are clones and phishing under another's name; the registry does not distinguish.

Popularity and Authority

  • CrUX Chrome UX Report · real Chrome users top‑50,000 dataset 2026-10

Verified 13 October 2026. CrUX and Radar return buckets (top 1,000, top 50,000…), not exact positions; Open PageRank counts links, not traffic; Wikipedia — article views by people over the last full month.

Domains

jackpotcitycasino1.com 200 SSL: 34 d. 783ms
jackpotcitycasino2.com 500 SSL: 58 d. 330ms
jackpotcitycasino.ca 200 SSL: 65 d. 479ms
jackpotcitycasino.com 200 SSL: 83 d. 787ms

Open web footprint

Common Crawl open web index · crawl CC-MAIN-2026-34 33 URL 4 host −13.2% vs. previous crawl blocked from bots · 403 88% in index since 2019

Verified 10 September 2026. Only what public crawler sees: private and closed pages not counted.

Trustpilot

4.1 10,736 reviews
Open on Trustpilot

Trustpilot in-depth analysis

Analysed
200
of 9,328 reviews
Average rating
3.16
→ trend: 3.2 vs 3.2
Sentiment
positive
55% / 44% / 2%
Frequent topics
bonus 25
deposit 20
withdrawal 82
game variety 41
odds fairness 26
account issues 28
user experience 30
customer support 27
Recent Reviews
Oldtimer CA 3 weeks ago
I had a problem at first getting my account verified in order to collect my winnings. My primary photo ID was one they don't usually see I guess...however, they were very helpful and it was resolved...since then?...!0 out of 10!! Great game selection.
Neela Uka Patel NZ 3 weeks ago
How are people winning on this site? I couldn't get any wins at all - absolutely nothing to cash out with. And no chat/customer service to contact either. Total disappointment.
David Crawford CA 3 weeks ago
I had some problems getting a couple withdrawals due to my verification process, very frustrating but after being in contact with jackpot city employee it was taken care of right away and I got my withdrawals.. it also put me in great spirits shortly after as I won $5000!! That...
Responses to Negative Feedback
Responds to Negative Feedback
61.9%
718 of 1,160
Average time to reply
17.7 d.
last 3 Oct 2026
Monthly Rating Trend

Casino Guru

Safety Index
8 / 10
High
Operator
Baytree Interactive Ltd
Founded
1998
Sister casinos
67
Game providers
39
Withdrawal limit
GBP 10,000 per day
Win limit
No win limit
Currencies
USD CAD EUR GBP ARS CLP INR JPY MXN NZD PLN SEK
Pros
  • Option to play for fun / try demo games
  • Tournaments available
  • Live chat support is available 24/7
  • Various responsible gaming options available
  • Live dealer games are available
Open on Casino Guru

Complaints Casino Guru

Total complaints 99
Black Points 22,007
Group has 287
Resolved: 13 Open: 1 Unresolved: 23 Rejected: 43
Complaints on Casino Guru

How many complaints are there about JackpotCity from players? NeRating

Cases in NeRating database 47
Player complaints from independent sources: payout disputes, account blocks, bonus conflicts.
Player complaints about JackpotCity — NeRating →

Casinomeister

grey zone
1 / 10
Payout
48 hrs
Group
their regular promotions
Founded
2023
Pros
  • Solid Casino
  • Awesome software
Cons
  • Withdrawal limits of €4,000 per week
  • Relatively slow payouts
  • Not accredited
Open on Casinomeister

Sitejabber

2.5 / 5 1 reviews
Hobby & Interests Games
Open on Sitejabber

ThePogg

4.50 / 5
Recommended
Payout
1-3 days
Min. deposit
€10
Pros
  • Deposit using reputable payment methods
  • Play hundreds of real money games
  • Benefit from 24/7 customer support
Cons
  • Payment info isn’t readily available
  • Live chat is challenging to locate
Open on ThePogg

Casino Listings

8 / 10
Player rating
3.1 / 5
97 reviews
Payout speed
2-21 days
Operator
Bayton Ltd
Open on Casino Listings

Advertising and traffic

Mentions in Meta Ads 110
Own pages Jackpotcity Casino Ontario
Platforms Facebook · Instagram · Audience Network · Messenger · Threads

ScamAdviser

Trust Score 100 / 100
In summary, It seems that jackpotcitycasino.com is legit and safe to use and not a scam website.
Positives
  • This website is receiving a lot of traffic according to Tranco (50)
  • An external review system has been detected
  • This website offers payment methods which allow you to get your money back
  • We found mainly positive reviews for this site
  • According to the SSL check the certificate is valid
Negatives
  • We found indicators that this may be a gambling site
  • We found both positive as well as negative reviews for this site
Open on ScamAdviser

Security

Google Safe Browsing
Safe
VirusTotal
0 malicious
0 suspicious
10 reputation
Whitelisted
Security Headers
0 / 100
CSP HSTS X-CONTENT-TYPE REFERRER-POLICY X-FRAME-OPTIONS PERMISSIONS-POLICY
Cookies: 3 (33% secure)

Bonuses

Welcome Bonus
bonus up to $400
Amount 400
Free Spins 150

Promotional programmes

Active promos 12
Types
Welcome
All promos

PageSpeed

Performance
63
Core Web Vitals
LCP 8,316ms
CLS 0.073

Transparency

Terms & Conditions
Yes
9,828 words
T&C
Responsible Gaming
Deposit Limits Loss Limits Session Limits Self-Exclusion Cool-Off Reality Check
RG Page

Availability by country

JackpotCity — access, bonus, licence and currency by country (5). NeBlask data, CC BY 4.0.
Country Access Bonus Licence Currency
AU — — —
BR bonus up to $400 GGL, Kahnawake USD
CA A$1600 welcome GGL, Kahnawake EUR
DE — GGL, Kahnawake, SGA USD
GB bonus up to $400 UKGC, GGL, Kahnawake USD

Rating on aggregators 7 sources

6.2 / 10 of 7 sources
ScamAdviser
10.0
ThePogg
9.0
Trustpilot
8.2
Casino Listings
8.0
Trustpilot (Deep)
6.3
Sitejabber
5.0
Casinomeister
1.0
Best: ScamAdviser Worst: Casinomeister

Affiliates in results SERP

Affiliates in results
3
#13 Askgamblers 1017 brands
#11 Casino.org 316 brands
#1 Trustpilot 1549 brands

News background Google News

Mentions
72
latest: 2 months ago
Tone
positive

Social media

0
Twitter followers

Community Reddit · Forums

Reddit
100
mixed
Active subreddits
r/4
r/9
r/5
r/6
Popular Reddit posts
Adulting ↑7250
Just found out there’s a whole secret level of cleaning no one tells you about
NoStupidQuestions ↑6692
Why do older generations act like buying a house is easy when they bought theirs for $60k and it’s now worth $800k?
formula1 ↑5708
Williams FW48 livery (2026)

Extended GEO access 10 countries

JackpotCity — extended access by country: bonus, licence, currency (10). NeBlask data, CC BY 4.0.
Country Access Bonus Licence Currency
ES — — —
FI bonus up to $400 GGL, Kahnawake, KSA USD
IN — — —
IT bonus up to $400 UKGC, GGL, Kahnawake, KSA USD
JP — — —
NL bonus up to $400 KSA, GGL, Kahnawake USD
NO bonus up to $400 GGL, Kahnawake, KSA USD
PL bonus up to $400 UKGC, GGL, Kahnawake, KSA USD
SE bonus up to $400 GGL, Kahnawake, KSA USD
US — — —

Presence by Country

Intent clusters

Sign up and log in
492.2K
Promo codes
634
Bonuses
2.4K
Application
8.3K

Does JackpotCity have a licence?

Yes. Active licence in our data: KGC. Checked against the registers on 27.10.2026.

Withdrawal

Withdrawal times by method, payment methods and complaint statistics on payout delays are on a separate page — the passport does not have these breakdowns.

JackpotCity — payouts: timing, methods, payout complaints

Demand — total monthly volume of brand search queries (JackpotCity + registration/promo/bonus/app) from clickstream data. Model estimate, not financial reporting. Methodology.

Project sponsors

Companies that keep this analytics open
Gold sponsor

Impressions, clicks and code copies — open statistics. We keep the numbers public for the same reason NeBlask itself is public. Become a sponsor