Betfair: 271 complaints filed in English across 3 platforms, 1 still open, disputed sums £47,352 · $23,810 and 1 more currency. Most of them are about other (34%). Risk index 26.8. Texts below are the players' own words, as published on the source site; last complaint 2026-10-07.
Status unknown 236
Closed, no outcome 13
Rejected 11
Resolved 10
Unresolved 1
Sources
Trustpilot 235CasinoReviews 35Casinomeister 1
Complaints by month
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Questions and answers
How many complaints are there about Betfair?
The English-language record holds 271 complaints from 3 platforms, 1 of them without a resolution; 236 carry no status from the platform. The latest one is dated 2026-10-07.
Does Betfair resolve complaints?
Of 35 complaints where the platform recorded a status, 29% were resolved, 3% remain open and 31% were rejected as groundless, 37% were closed without an outcome. Withheld payouts account for 9% of them.
What do players complain about?
Mostly other — 34% of cases, then game fairness (32%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 271 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 26.8 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 271
24.07.2026TrustpilotGame fairness
You scammers £20 at 20p a spin and won…
You scammers £20 at 20p a spin and won £2 at most with not one bonus wth are you playing at you are ripping people off i can not wait for the day you get a fine or even closed down.. that was the last of my money you get put your site where the sun dont shine.
22.07.2026TrustpilotGame fairness
Iv done 3 deposits today and not had a…
Iv done 3 deposits today and not had a single conpleted solitair game. Iv not had a single bonus round on any game. Reported again.
22.07.2026TrustpilotGame fairness
ZERO STARS ....worst casino online
ZERO STARS .....500 QUID 80P SPINS ON GOONIES JACKPOT KING NOT A SINGLE BONUS OR FEATURE ....NOTHING SINCE PADDYS TOOK OVER THIS PLACE IS A ABSOLUTE RIP OFF .
22.07.2026TrustpilotGame fairness
Well on my last review they said they…
Well on my last review they said they have contacted me and again another lie off them so please when looking for skmtb games to play for a hit of a fun please please do jot go woth theses honestly I can show you my losses I never win anything becUse when I deposit it dont let me play so all my withdrawals are all my own money I put in anyway.
21.07.2026TrustpilotOther
The amount I spend on the app on no…
The amount I spend on the app on no free bets is terrible or spins it is atrocious
20.07.2026TrustpilotGame fairness
No jackpot
No free bet, no free spin and never win a jackpot also last week i put £500 into the account and don’t even get into a single bonus not even once and I never get a jack pot with pinball
20.07.2026TrustpilotOther
Of all the dozens of gambling sites…
Of all the dozens of gambling sites I’ve used Betfair is BY FAR the worst. Horrible, slow, glitchy website. Useless search bar.
20.07.2026TrustpilotOther
I bet that spain would win world cup- they didnt pay out.
I bet that Spain would win the final of the world cup on the homepage. Spain did winBet fair wont pay out because spain scored in extra time. Totally unaware of this when I placed my bet- no notification or pop up I feel scammed out of winnings because of terms and conditions.
19.07.2026TrustpilotGame fairness
No stake wins on solitair
No stake wins on solitair. Played goonoes again after that and not 1 win
18.07.2026TrustpilotAccount blocks
I had a bad experience my account got…
I had a bad experience my account got blocked , been more then 12hours trying to get it back always something going wrong Very disappointed
18.07.2026TrustpilotGame fairness
Multiple deposits again
Multiple deposits againGoonies. No stake wins. No bonus. 1 win of 40p. Shocking Solitair... 10.40 stakes.. not a single stake win. Clearly corrupt RTPs
17.07.2026TrustpilotOther
Lazy Betfair
Incredibly lazy effort by betfair market compilers re: Tour de France. For example, the winners market contains approximately 20 riders who are not participating and misses many who are in the race. The daily stage win market often misses key riders, or riders who are contesting a breakaway. Pathetic effort and extremely difficult to bring this up with them directly.
17.07.2026TrustpilotOther
Bloody awful
Bloody awful. Totally unintuitive website. Spent ages trying to figure something out was told a certain thing then the amount I withdrew was several pounds less. God knows why, I couldn't be bothered over a few quid, just bloody awful, never using them again.
16.07.2026TrustpilotGame fairness
Going to be reporting this site again
Going to be reporting this site again. Took over 400 on solitair with no completion of a game. Took over 100 on goonies with no stake wins no bonus. Clearly have RTP issue!
14.07.2026TrustpilotGame fairness
Betfair casino is terrible you get more…
Betfair casino is terrible you get more enjoyment watching someone having a shite 4 bonuses on gold cash free spins total return £0 not even a 20p win and big bass slots the bonus pays less than £2 on 20p stake only good thing is sports book
12.07.2026TrustpilotGame fairness
this site is a money launder site you…
this site is a money launder site you have o chace of winning stear clear
11.07.2026TrustpilotGame fairness
Reporting the site again
Reporting the site again. 3 deposits no bonus. No stake wins. No completed game again on solitair. Shocking corruptions
10.07.2026TrustpilotOther
Betfair is no longer what it used to…
Betfair is no longer what it used to be, it has become one of the lowest quality agencies, you have to wait 2 hours or maybe more for your bet to be updated, not to mention that the betting offer is very poor.
10.07.2026TrustpilotGame fairness
I would place 0 stars absoulte scam of…
I would place 0 stars absolute scam of a site dead spins little to no bonus games. When you get a bonus game its the smallest wins you can get. Shocking
08.07.2026TrustpilotBonus terms
Spent over 1k on here with no bonus…
Spent over 1k on here with no bonus again!Absolute shocking. Not surprised all take as once again another deposit woth nothing..Few months ago got fined 2million for corruption!