Betfair— player complaints: 271 in English

Asked for help to sort out account issue got nowhere with someone yesterday so gave up. Tried again today and got brilliant help and all sorted. 0 stars yesterday 10 today

Betfair casino is by far the best online casino around providing you remember not to use it your make a fortune, otherwise they will if you do.

Betfair casino you get more excitement watching someone having a shit everything is set at 5% or less slots don't give bonuses anymore if you get a return EG 10p it goes dead I don't mind loosing but Betfair just takes your money if you are lucky enough to get a bonus just cry as it pays next to nothing only good thing is the sports book

I had issues involving payment methods and i contacted support and from start to Finnish it all only took around 10 minutes all was delt with in live chat very promptly

700 spent on fluffy features not one feature or line of anything

The website is rubbish, theyre desperate to push you to the sports book side of the website. Also the copying of links to share bets is pathetic. Go elsewhere.

I recently won 100 pound on betfair with the 50 free spins and they closed my account for nothing it seems like winning from the free bonus they dont like so they closed it and said they cant give it back I would avoid like the plague they are a scam.

Just got another £10 bonus.Been with Betfair 30 years and have had some big wins 30grand plus.Always been paid out.Keep up the good work.

BETFAIR customer support tried several ways to solve my query and eventually solved the issue effectively and efficiently.

I need to send my bank statements and I am not happy to do this I've been scammed 3 times now and I'm not sending personal things very unhelpful customer service I asked if I could do it some other way no response

Customer service is quite helpful; I couldn't verify my account, and they provided great assistance in resolving the issue.

They’ve had a promotion where you have to wager £150 everyday for a £15 bonus, this is NOT encouraging safer gambling but the very opposite, let’s boycott and get these scumbags shut down

Betfair exchange is so unreliable. Many times it happened to me when I had opened trade and wanted cash out, I couldn't because market was suspended for half an hour or longer. Then trade went against me and I lost my money. Of course no apology or compensation.

Rubbish odds, rubbish slots, rubbish for BOG as it doesn’t offer one, rubbish and very temperamental cash out, rubbish customer service, rubbish special offers, just an overall rubbish site - AVOID - to add to the aforementioned in response to Betfair’s reply to my in message ending ‘AVOID’ their claim they have been in touch to help with my poor recent experiences is nonsense and falsification. Betfair don’t tell fibs you’ve made no attempt to get in touch, your simply just trying to make the public impression you express empathy to customer concerns when it’s quite the opposite- you couldn’t care less.

Thieves!!!!!!! £1000 in 5 week not a scatter shown rogues thats all these are who ever checks this site to see if they are legit needs sacking because they definitely are not!!!!!

Was offered cash out on two occasions in last week and when I pressed screen to take amount offered it would not work I believe as I am already restricted from most things the traders are stopping me from cashing out went to customers services after half an hour in live chat they could not resolve my query they were useless.

Site was doing upgrade this morning, looks like they’ve taken tge weekly banger from promotions, so not only do you never win they don’t give you any bonuses at all now as that pinball is an absolute farce!!! When you leave a review they ask for details so thsy can make things better next joke they do nothing same rubbish different day not a win or bonus in site absolute disgrace this company let’s see what rubbish the pinball gives tomorrow!!!!!!!

I have had an account for many years used the same password about a week ago I was locked out of my account I tried to reset my password but the code never arrived, after speaking to AI and then eventually a person after many questions me uploading my passport then a selfie then a Bank statement I asked what my balance was it's 12p it should have been over £700 someone deposited £10 the night before played Casio games then withdrew the rest on the new card they added I was asked how I used Betfair. on my phone using the app well my money has gone they gave me some reference no that doesn't look real looks to long Betfair was going to contact me via email regarding this withdrawal no one has contacted me I emailed them no response the money has gone it seems very dodgy and the person who got in to my account put a self exclusion so my account with skybet was also blocked thankfully I got my funds out from them was my Betfair funds removed by a bad apple at Betfair??

After i has to provide my ID and proof of address i was told it was all ready to go. Then they closed my account for security and business reasons. I had to message to get my deposit back.

Scammers with a licence, the sooner we have a government with a backbone and bans flutter entertainment the better, scum of the earth