Betfair— player complaints: 271 in English
271
Complaints
44▼
Last 30 days · was 76
1
Unresolved
5.4200082434606d
Last complaint
26.8
Risk index
29%
Resolved · of 35 with a known status
9%
Withheld payouts among those
£47,352 · $23,810 · €2,400
Disputed sums
Betfair: 271 complaints filed in English across 3 platforms, 1 still open, disputed sums £47,352 · $23,810 and 1 more currency. Most of them are about other (34%). Risk index 26.8. Texts below are the players' own words, as published on the source site; last complaint 2026-10-07.
Betfair in NeBlask: demand, licences, Trust Score →
What players complain about
Other
34%
92
Game fairness
32%
87
Account blocks
16%
43
Withheld payouts
7%
20
Bonus terms
7%
19
Verification
4%
10
Status unknown 236
Closed, no outcome 13
Rejected 11
Resolved 10
Unresolved 1
Sources
Trustpilot 235
CasinoReviews 35
Casinomeister 1
Complaints by month
05
06
07
08
09
10
Questions and answers
How many complaints are there about Betfair?
The English-language record holds 271 complaints from 3 platforms, 1 of them without a resolution; 236 carry no status from the platform. The latest one is dated 2026-10-07.
Does Betfair resolve complaints?
Of 35 complaints where the platform recorded a status, 29% were resolved, 3% remain open and 31% were rejected as groundless, 37% were closed without an outcome. Withheld payouts account for 9% of them.
What do players complain about?
Mostly other — 34% of cases, then game fairness (32%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 271 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 26.8 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 271
28.08.2026
Trustpilot
Other
Very good service I am not a big player…
Very good service I am not a big player in this sport but have a great interest from Mr Glover days
28.08.2026
Trustpilot
Bonus terms
I registry & beats to receive a bonus…
I registry & beats to receive a bonus but never get the bonus.
28.08.2026
Trustpilot
Other
Big brother
Years of being a high roller. Then want to dive into your personal information . Refuse to give it to them . £150 month limit for someone who has been spending thousands for years . Betfair just one clog in a world thats gone bonkers . Lost a very good customer You guys will be out of business soon keep interrogation of people's financials
27.08.2026
Trustpilot
Other
I play regularly and never have an…
I play regularly and never have an issue ...very good site customer service is excellent
27.08.2026
Trustpilot
Other
It's work a little slow,but give a nice…
It's work a little slow,but give a nice boost and bonuses almost every day and the cash aut is available a seconds before finish the game!
27.08.2026
Trustpilot
Other
Have fun, but Only if you can afford to.
Great fun site. I only use for the odd bit of fun, when I can afford it.Easy to use and covers many sports events, through out the year.
27.08.2026
Trustpilot
Other
Yll leading boost odds on sis and multiples
You should be doing what most top bookmakers offer , that's best odds on all singles and multiples.
27.08.2026
Trustpilot
Account blocks
Haha this one… placed a few sports bets…
Haha this one… placed a few sports bets worth ab 80 took it all no issues , later won 250 on slots and they close account as business decision without possibility of withdrawal. Please don’t waste ur time and hard worked money
27.08.2026
Trustpilot
Other
Happy to use this app for football bets…
Happy to use this app for football bets and casino games 👍
27.08.2026
Trustpilot
Game fairness
Terrible for the last 3 weeks I’ve…
Terrible for the last 3 weeks I’ve played the Brett flare game on the hard level and EVERY SINGLE TIME FOR 3 weeks solid all it has given me is 10p 😂 don’t bother with these scam artists it’s so fixed it’s ridiculous
26.08.2026
Trustpilot
Other
It was very difficult to find my bets
It was very difficult to find my bets. They seemed to be all over the place, maybe because I don't go on it all that often
26.08.2026
Trustpilot
Other
I’ve had a very good experience with…
I’ve had a very good experience with Betfair so far. I haven’t experienced any issues with the platform crashing, and my customer service experience has been excellent. The support team has been helpful, friendly, and responsive. Overall, I’m very happy with my experience with Betfair
26.08.2026
Trustpilot
Other
exchange or sportsbook for horses betting
can bet on horses via exchange or sportsbook can also bet on greyhounds and play bingo or casino so it is endless fun, plus you also have the gamblinng aware that keeps you safe. Greast customer service as well plus you get bonuses
26.08.2026
Trustpilot
Other
Prices on exchange are not anywhere…
Prices on exchange are not anywhere near as competitive as they used too be an machine is no better than a normal bookmakers
26.08.2026
Trustpilot
Bonus terms
I hate how I only get to use a max of…
I hate how I only get to use a max of £3 on your even odds boost bets. Used to be £10. I use your site a lot. Very poor from you making me never really use you now.
26.08.2026
Trustpilot
Other
Probably deserves 0 stars tbh
Probably deserves 0 stars tbh, played 2 qualifiers on poker to reach 109 sunday anniversary phase to get to table get error message saying pokerstars betfair client cant join table, where it made me sit out the tourney and blind out, try to sort through custoner complaints taking forever. Also slots are a disgrace getting bonus spins and geting 70p etc its not good enough.
25.08.2026
Trustpilot
Game fairness
I recorded 2 hours of slot play each…
I recorded 2 hours of slot play each night for 5 nights running on the same game, no one bonus and highest line pay on 60pence spins was £2.40 - my mission continues to exploit unscrupulous scamming firms, Betfair are right near the top of my list. Their slots are fixed, RPTs are lies and independent testing is nonsense, prove it Betfair as I have all my play recorded. Time for the regulator to step in and revoke the licence.
22.08.2026
Trustpilot
Game fairness
Scam casino just played the prize…
Scam casino just played the prize pinball game and the ball completely froze and waited for the no win pot to come along then dropped into it WOW that was so obvious
21.08.2026
Trustpilot
Withheld payouts
I had an issue withdrawing funds from…
I had an issue withdrawing funds from my Betfair account but agent Yassaswi helped resolve the problem within a few minutes. Many thanks to him for his assistace.
21.08.2026
Trustpilot
Game fairness
Brutally bad casino
Brutally bad casino. Fixed so you’re guaranteed to lose. The upside is firms like this will go out business eventually, regulations, rules are starting to catch up with their scams.
81–100 of 271
How the risk index is calculated and how complaints are labelled — the method behind this section.
