MelBet— player complaints: 139 in English

Stop the deception; I will not communicate with this idiotic team of yours again. I have sent plenty of emails to them, but received no response. I have filed an official report against your fraudulent agents; those e-wallets are now being tracked, and the perpetrators will soon be arrested. Check your inbox My id : 1822695043

It interface is amazing and had many features to bet on and best odds but withdrawal and deposit system needs to be improved they're not very fast other things is great

Not a good platform. fast depo but if you withdraw taking so long and you need to keep follow up

This bastar*d fraud company is totally scam.I send more than 2000 times to change my number, but they just reply their technical team is looking for this.They want to scam my money.It's high time to take legal action against this basta**d company.

Wrong stats againI placed a bet on the friendly match between Cote d'ivoire - Cameroun about the total of fouls , i have the full match replay and there is clearly over 26,5 fouls I am ready to send videos of each fouls Bet slip : 88238435099

This is a blatantly fraudulent betting platform, and their payment agents are total scammers too; they took my money, but the deposit never went through. I contacted customer service via email, but they were completely incompetent—nothing more than a bunch of swindlers. It was a terrible, deeply frustrating experience. I’ve deleted the app and would never recommend using it; it is a sophisticated, systematic online scam designed to drain your money. I have reported Melbet’s payment agents; since their wallets are officially registered within the Egyptian payment system, it is easy to have them arrested, prosecuted, and their wallets permanently shut down. I also intend to sue them for fraud and seek appropriate compensation. Melbet operates from outside Egypt, making it difficult to sue the company itself, so it is the agents who will end up in prison. Let’s see what Melbet does: will they let their agents go to jail, or will they refund my money? Let’s see what happens soon, friends.

Totally Fraud Company. Don't create any account in melbet.I emailed them 400 times to change my phone number, but there's not even a single response from their site.Totally bullshit.

SERIOUS DISPUTE OVER BET SETTLEMENT – NORTHERN IRELAND vs HUNGARYName: Azamjon DadaboyevAccount ID: 1790275887Bet ID: 87997432499I am extremely dissatisfied with the way Melbet handled my bet on the Northern Ireland vs Hungary match on 28 September 2026. The betting market was Total Attempts.Melbet settled my bet as a LOSS, but the statistics I checked from multiple sources do not support this settlement. I checked UEFA, Flashscore, Opta/FotMob and PlaymakerStats, and the figures shown by these sources indicate a result in my favor.What makes this situation even more concerning is that Melbet’s own statistics appear to show figures supporting my bet, yet Melbet still classified the bet as a loss.I have screenshots and supporting evidence from all of these sources, and I am ready to provide them as evidence.I am demanding a clear and specific explanation:- Which statistical provider was used to settle Bet ID 87997432499?- What exact Total Attempts figures did Melbet use?- Why do the figures displayed by Melbet and other statistical sources appear to contradict the settlement?- If Melbet claims that another statistical source was used, provide the name of that provider and the exact figures used for the settlement.I do not consider a generic response sufficient. I expect Melbet to review this bet again and provide a transparent, evidence-based explanation for why it was settled as a loss.This is not simply a disagreement about an outcome. The issue is the discrepancy between the recorded statistics and the settlement of my bet. I expect Melbet to address this discrepancy properly and correct the settlement if the official statistics confirm that the bet was won.

Totally scam company. I created an account then deposited money. After deposit comes to wallet they didn’t allow me play any casino games. They are asking some documents. I sent ID, today’s date, the Binance wallet address I have sent, Binance account information with visual proof. They constantly asking new documents and now they are asking my Deposit history on Binance! I am not sure they know about transaction history is important as password for Binance. You can secure your account back with this informations! How dare you can ask this kind of documents. Send my money back to sender account or let me play casino freely. Or hire someone knowledgeable at Security dept.my case number 11003440 player ID 1813895371

When you have less money in your account you can withdraw easily but when you win big they will block your withdrawal section and ask you for unnecessary documentation. Be aware guys. No customer service exists in this company. Totally fraud company.

PLEASE PLEASE PLEASE STAY WELL CLEAR OF THESE THIEVES/SCAMMERS...Before you are thinking about joining this corrupt scamming scheme which is Melbet you should really consider the following:Ownership - RussianRegistered Address - CyprusUseless Customer Service - IndianUseless Customer Service Location - Thailand License Obtained in - Curação So all of the above was created NOT ONLY to STEAL from people but also to make people CAN'T COMPLAINT to any dignified organization. I am guessing the police would be the only organization that "might" be able to do something.The reviews below by other customers are all real, because I have experience them with these scammers with the latest ones being NO VIP CASHBACK FOR OVER 1 WEEK AND UNABLE TO WITHDRAW USING THE SAME METHOD AS THE DEPOSIT FOR OVER 1 WEEK. So to explain in plain English, any other bonuses are working but not the one where people should be getting money and deposit method is working "of course" but same method isn't working for withdrawal.MELBET IS A DISGUSTING AND THIEVING COMPANY AND FOR THAT PLEASE DO NOT USE THEM.ID - 1616274863PS - For anyone reading all of the reviews you will be able to see that the customer ALWAYS has to email somebody but because melbet are so busy stealing from people, they don't realise that for a person to come here and write a review is because the customer has ALREADY emailed and emailed and emailed. JUST THINK ABOUT IT.

Hello,I am a VIP Cashback Diamond member and I normally receive my daily cashback regularly.However, suddenly my cashback became unavailable and I was first told that I had to wait 8 days. Now, even though those 8 days are about to finish, I am being told that I have to wait another 6 days.During this entire period, I have made many deposits to my account, but I have not won anything. I have continued playing and depositing money, yet I am still unable to receive the cashback that I normally receive as a VIP Diamond member.I was also told by customer support that this issue is affecting all MelBet users with VIP Cashback and that there is a technical update/maintenance being carried out. My VIP Cashback is either showing as unavailable or is showing an unusually long waiting period.I would like a clear explanation of what is happening and why the cashback conditions have suddenly changed. Please also confirm whether my accumulated cashback is safe and whether I will receive all the cashback I am entitled to once the technical issue is resolved.I have been a VIP Diamond member and have always received my daily cashback, so this sudden change is very frustrating!

​On September 11th, I attempted to deposit 650 AZN into my Melbet account via a bank card. Although the money was deducted from my card balance, it was not credited to my Melbet account due to a technical error. On the same date (September 11th), I created a payment support request. However, after review, my request was rejected because the bank statement (PDF) I provided at the time did not yet display the transfer to Melbet, as the bank took some time to confirm the transaction.​On September 15th, I obtained the updated bank PDF statement, which clearly shows the 650 AZN transfer made to Melbet. I reopened my support request and attached the required document. However, my request is still pending review, and the deposit has not been credited to my account.​I kindly request and demand that this matter be resolved and my deposit be credited to my account as soon as possible.İD Number:1775468243 Request Number :22129424​Thank you for your understanding."I will remove this post as soon as my deposit goes through."

This is fraudest platform ever. Since last year I lost continuously over 200k but past few months I started winning little and recovering my lose , then all of sudden my account got frezzed and I got banned from placing bets of withdrawing money they said me to contact support team. Support team so unhelpful they asked for dozen of documents and camera photo in a pose that likely impossible to take. I complete their all demands then they started throwing random questions and at end they said I'm blocked from using melbet services and they frauds ate all my winnings. my document was never required for verification they just wanted to ban my account so they played verification so I will not raise fingure on them. Never ever create accounts with melbet, 1xbet and mega pari they're all sister sites and run their own monopoly. And they will never show you any proof that you violated fairplay terms.

still have not receive any response from them after contacting them and i have already gave my information that they needed 2 weeks ago

It's been 48 hours since I made my deposit following everything correctly, yet the deposit was declined so I opened a ticket because money was already transferred to them, super lazy useless support. I'm not even receiving any response from support anymore.

Melbet has not answered any of my emails, or reviews. please give me back my freaking money and let me have access to my account again

dumbass website. Firstly, it would not let me withdraw because i could not receive any SMS messeges from them, which lead to me not being able to finish the verification for my account. Then, they told me to log in the website from my phone, after logging in from my phone, it just straight locked me out of my own account and i could not log in even though my password and username is correct. Please pay me my winnings and let me back into my account.

Very poor service. Money deposited but still not credited. No proper support.id: 7536521498

The player from Ethiopia has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet.The player from Ethiopia has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. Written by JeanCasino Analyst & Complaint Specialist Submitted: 07 Sep 2026 Automatic translation: