MostBet— player complaints: 172 in English

Thank you for finally understanding my point.I am Naveed Mashal and i never wanted any fight.i only wanted respect of my 6th years loyalty..the delay is over.but the trust is broken.it cannot be repairing.I appreciate your apology.but i have closed this chapter forever.pleas delete my all Data from your system as per policy.Good bye and take care178778021

> This is not about withdrawal limits. It's about TRUST.> For 6 years I was a loyal player, I never broke any rule. But in the last 2 weeks you treated me like a cheater, delayed my withdrawal and destroyed the trust I had in you.> Security procedures should protect loyal players, not punish them. You lost a 6-year loyal customer because of your own system.> I have deleted my account and I will warn everyone about how you treat your loyal users.178778021

My account (282299875) was frozen for no valid reason, since last month I emailed them and provided the necessary criteria to unfreeze my account. They replied after 2 weeks and their reason for the late reply was that there are many people on their waiting list........that is, for many people to be on their waiting list, they have frozen many people accounts with no valid cause.The bottom line is that till date my account hasn't been unblocked and I haven't gotten another response from them

I would like to submit a complaint regarding a delayed withdrawal from my account.Account ID: 113647523Transaction ID: 147308657I requested a withdrawal, and the system indicated that the funds were expected to be received at the specified time. However, more than 24 hours have passed and I still have not received the money.Please check the status of this transaction, explain the reason for the delay, and process the withdrawal as soon as possible.Thank you

*"I want to give a warning to everyone. I dedicated 6 years to this company. 3 days ago I deleted my account. We had a great journey, but they destroyed everything in just 2 weeks - my trust and my confidence. I am deeply hurt by this, which is why I had to delete my 6-year-old account and end our 6-year partnership.trust me in 2 these two weekend i lost 15Lac Pkr.mostbet owner u hurt me too much.178778021

Id: 2301524583 days back I have raised an issue in trustpilot regarding 3000 withdrawal, you told you already forwarded the issue what is the update. I am waiting from 4 months this the worst experience, you already accepted that you are not able to send funds to my bank account and also my bank confirmed I can't receive payments and the payment you told Is failed

The company is complete scam and they are stealing all users of all they gave them, there is no official control of this and than it is illegal, So the can do in games all they want so it means you always lose and never get profit, any a little, they must have all, i wish them to get drowed in all they steal, also you tell them you have addiction and want to delete your account and make it impossible for you to play here, and they know they will lost the source from you so they will never help you and they are by their bosses learned to do this they never help, always they make all for your bad. That is all nice, so my thing to all to get know is THIS IS COMPLETE SCAM AND STEALING COMPANY WITHOUT ANY CONTROL, SO GET AWAY FROM IT, DO NOT BE THERE, THAT IS THE BEST WAY YOU CAN DO, YOU WILL NOT GIVE THEM, YOU WON, AND THEY CRASHED IF ALL WILL DO SO. In the end i only wish to the company the worst, as they did to me. Wish you only problems and bad future. You deserve it.The angry customer of you, which quites you.Someone from somewhere in the universe.

I'm the holder id 293199991 I had issue mostbet they frozen my account and I submitted all the documents they asked for and I still waiting for almost one month without any response from the company

Id : 230152458Date : June 13th 2026Amount: 3000Utr: 653071087144Edit: The customer service agent(Hasan worst agent) is playing all the games now, I have provided both the bank statement and email confirmation from the bank that the transaction is failed. Now the agent is telling my bank told it is failed on their end which my bank never told, my bank only told in email that the transaction is failed. One more thing I want to mention here. I made 2 withdrawals on June 13th 3000 and 5000 to same bank and both got failed. Regarding 5000 mostbet told there is an issue with my bank and sent the funds to my another bank and now they are telling they sent 3000 successfully. What a stupid argument and now they are asking me to send email to mostbet official email with ticket number.Its been already 4 months their plan is to make me tired and leave the money which will not happen. I made withdrawl of 3000 rupees on June 13th, it is showing as successful in mostbet site but I didn't receive amount. First you asked me for bank statements I provided bank statement and then you asked me for banks official response, my bank sent an email that the transaction is failed. I shared the same email with agent but the agent is telling there is no bank stamp in email, the email came from bank domain email why would it have the bank stamp in email. You have been troubling from 4 months.

I want to withdraw my account they asking to fil my phone number I try to verify my phone number I’m not receiving any code from sms I’m tired

My account ID (282299875) was frozen only after placing 2 bets. I couldn't withdraw the funds in my account, I have submitted all the requirement to unfreeze my account yet there is no response to my mail.

My account was frozen after playing only 2 games.And their requirements to unfreeze the account is so tedious.Please respond to my email

During a close cricket match, I could switch between markets pretty easily, and the odds were updating live as the game went on.

Online betting was not my thing before I tried mostbet.

Gaming id 91811233 problem seance last one month total bad experience

I did a deposit of 2000Mad and other of 1200 to the same agent (im a very good costumer) I didnt got anyone, i did a request for the support team the next day they sent dthe 1200Dh deposit but not the 2000Dh still today im talking to the support and each day they re telling me something different…Id: 145269803

I have had small winnings but it has been safe and secure.

I have made a deposit of 2000 INR on 22nd September,2026 however it's been almost 24 hours now I have no clue about my money. The customer support being clueless as usual and just throwing the scripted statements of we are looking into the matter. The bank statement has also been shared but it's such a shame that no appropriate resolution has been made.

Player id:283188331Subject: Withdrawal Completed but Cash Agent Has Not Paid MeDear Support Team,I am contacting you regarding my withdrawal request. According to my account, the withdrawal of 6,238 BDT has been marked as completed, but I have still not received the money from the cash agent.The withdrawal details are:Amount: 6,238 BDTStatus: CompletedPayment System: MBCDate: 20 September 2026, 14:05I have also tried contacting the cash agent by phone several times, but he is not answering my calls.Please check this withdrawal urgently and let me know where my money is and when I will receive it. I can provide the withdrawal screenshot and any other information required.Thank you for your assistance.Best regardsRakib.

By taking this action, you are seriously risking losing a loyal player who has supported your company for over three years. Frankly, the way I am being treated is completely unacceptable.I have already provided everything you asked for, so I have absolutely no reason to accept being told to sit around and wait for another party to make a decision. This is your company, and you are the owner. If you are unwilling to take responsibility and deal with the situation yourself, then what exactly am I supposed to expect from your company?I have been a loyal customer for more than three years, and after all that time, I expect to be treated with basic fairness and respect—not passed around, ignored, or made to wait indefinitely while someone else decides what happens to my account.You need to reconsider this decision and actually take responsibility for resolving the matter. I have done everything that was asked of me. The ball is now in your court, and continuing to handle this situation this way is a very good way to lose a long-term customer.312899991