MelBet— player complaints: 139 in English

Bunch of scammers that hides behind an AI operated “live chat”, and customer services is no existent, they will ask more and more informations every time just to waste time and get the resolution way far from where it should be.So everyone knows that this review is genuine my account number with them is: 1791872883That’s just deposit side, I wonder how they would react to Withdrawals.I will be putting a complaint to my lawyer as this company is just scamming people from nowhere.Stay away, and please do you reports to the police as well and let’s get them down! I am not even surprised that their rating is 1 star on a total count of over 1500+ reviews.Awful how they scam small amount of money, but doing that for many users will make them make their annual revenues just of scam, how funny to operate.I tried all online casinos but this one is the worst ever, no communication, they just don’t care as they think they are untouchable.Well well well, let’s see! Laugh now and cry later, this company will be dead in a couple of months

I request everyone do not use melbet fraud scammer application.My bank account got freeze due to withdrawal from melbet .Melbet ne buri tarah mujhe phasa diya mai ab kabhi ye application use ni karunga na logon ko salah dunga use karne ka ye sab fraud hai .I provided all the details to melbet still they are not helping even they are not responding to my mail .Please stay away else like me I people also be in problem cyber crime case may be filed upon u also .Leave this bullshit application Melbet mail reply - tumlog kuchh help nhi karoge thak gaya mai mail kar karke call karke chat message karke kisi ne koi support nhi kiya melbet ne mujhe phasa diya mera bank account chala gaya please log dur rahe is scammer application se

Do not play high volume on this platform. I have wagered significant turnover resulting in over $82,000 USD in net losses, yet I have received absolutely zero cashback, zero lossback credits, and zero VIP rewards.Despite sustaining a high volume of play that should automatically place an account in top-tier loyalty brackets, Melbet has provided zero access to a dedicated VIP Account Manager to audit my profile.Standard live chat support is completely useless—agents repeatedly post generic, scripted replies, refuse to escalate inquiries to management, and offer no clear answers as to why basic account retention benefits are withheld. Melbet accepts high-stakes deposits but fails to deliver transparent loyalty calculations, fair lossback, or basic support.Account ID: 1447329525I am waiting for senior management or a VIP Manager to review my file and contact me directly to address these missing credits.

I had the worst experience with MelBet.I created my account, completed KYC verification, and everything was going fine until I tried to withdraw.I deposited $20 via Visa, and my current main-account balance is $66.50. The separate $20 bonus was already lost and is not the money I am trying to withdraw.When I tried to withdraw, the withdrawal methods applicable to my account were disabled/greyed out. I contacted customer support and repeatedly received the same answer: “technical issues,” with no specific explanation or timeframe.I then checked another account belonging to a friend who was physically with me, and the withdrawal methods were available on his account. This made it particularly unclear why my account could not withdraw.I contacted customer support again, and the experience was extremely frustrating. I was given no meaningful explanation or solution. During one conversation, the agent eventually hung up while I was asking her not to.I have contacted MelBet by email and am still going back and forth trying to get a clear explanation.All of this happened on my first day using MelBet. I have already spent approximately $10 on international calls trying to resolve an issue that should have been straightforward.I am not asking for special treatment. I simply want to know why withdrawals are disabled on my account and what I need to do to withdraw my legitimate balance.I will update this review if the issue is actually resolved.User: 1792578717

Update on: 06 September 2026, 07:31 IST🚨 Account ID: 1792791235⚠️ This is a massive fraud company; they still haven't credited my ₹2,000 deposit. 💰❌ They commit fraud under the guise of gaming 🎮 and have devised new ways to scam people. 🚨💸Dear Support Team,I am writing to formally raise a complaint regarding a ₹1,999.99 INR deposit that has not yet been credited to my player account, despite the payment being successfully completed from my side.Account Details:Player ID: 1792791235Query Number: 21796671Payment Details:Amount: ₹1,999.99 INRPayment Method: Pocket UPIRecipient: 9957557278@mbknsTransaction ID: MOB98f90f36eb954177RRN: 249640751020Transaction Date & Time: 05 September 2026, 22:39:28The payment confirmation clearly shows that the payment was successfully completed. However, the amount has still not been credited to my player account.For verification, I also made a live screen recording while making the payment and have already sent the payment screen recording/video along with the payment proof to your Customer Support email address. These files clearly show the payment process and transaction details.I kindly request you to investigate this transaction using the RRN and Transaction ID and credit the deposited amount to my account as soon as possible. If there is any issue or delay in processing the payment, please provide me with a clear explanation and the current status of the transaction.I would appreciate your prompt assistance in resolving this matter.Kind regards,Mohammad ShakilPlayer ID: 1792791235

The player from Ethiopia is experiencing an issue with a 15,000 ETB deposit to Melbet, which has not been credited to his account despite providing all necessary transaction details and evidence. Multiple promises from Melbet's support team for resolution have passed without any satisfactory explanation or resolution.The player from Ethiopia is experiencing an issue with a 15,000 ETB deposit to Melbet, which has not been credited to his account despite providing all necessary transaction details and evidence. Multiple promises from Melbet's support team for resolution have passed without any satisfactory explanation or resolution. Written by VeronikaComplaint Resolution Center Deputy Team Lead Submitted: 04 Sep 2026 | Resolved : 07 Sep 2026Automatic translation:

Re: Account Verification and Document Submission - Account ID 306275049 [#10972658]

Title: MelBet Promised 72-Hour Verification – It Has Now Been 10 DaysMy MelBet account has been blocked under “document verification.”MelBet requested an identity document from me, and I provided it as requested. I was explicitly informed that the verification process would be completed within 72 hours.It has now been 10 days, and I still have no result, no clear explanation, and no specific information about when the verification will be completed.This is particularly concerning because I already have an unresolved 1,000 AZN deposit issue with MelBet. The deposit was successfully debited from my bank account but was not credited to my MelBet account.I have provided the documents and information requested by MelBet and have cooperated fully with their verification procedures.Now my entire account is blocked, while the verification that was supposedly going to take 72 hours has already taken 10 days.I am asking MelBet publicly for a clear answer:- Why has the 72-hour verification taken 10 days?- What exactly is causing the delay?- Is any additional document required?- What is the exact reason and contractual basis for blocking my account?- When will my verification actually be completed?I have kept records of my communications and submitted documents. I expect a specific explanation rather than another generic “please wait” response.Other customers should be aware of this experience before depositing significant amounts of money with MelBet.

My account was closed and my winnings are being withheld — no clear explanationMy Melbet account was closed after I had winnings and tried to withdraw my money. I have been trying to resolve this issue for 11 days, but they have not provided me with any clear explanation about why my account was closed or what will happen to my remaining balance.I contacted their support by email several times. Instead of explaining the situation or providing a solution, they told me that if I contacted them again with another question, they would put me on a blacklist and stop responding to me.My account has now been closed/deleted, and I still cannot withdraw my winnings.Melbet Account ID: 1773766915I am asking Melbet to clearly explain the exact reason for closing my account and provide a proper resolution regarding my remaining balance and winnings.

It is extremely disappointing to see that MelBet is currently creating significant difficulties regarding withdrawals.MelBet continues to provide the API deposit method regularly, but the corresponding withdrawal option is frequently unavailable. In some cases, there is no withdrawal option available for 2–3 consecutive days, which is extremely frustrating for customers.Whenever we contact Customer Support regarding this issue, we simply receive a generic response stating that it is a “technical problem”, and the matter is effectively dismissed without any proper explanation or estimated resolution time.I would like to draw the authority’s attention to this matter and urge you not to damage the reputation that MelBet has built over the years.We have trusted and supported MelBet because of the confidence and reliability we have associated with the platform. However, this kind of poor withdrawal service is seriously undermining that trust.Please take this matter seriously and fix these withdrawal issues as soon as possible. Customers deserve a reliable, transparent, and functional withdrawal system.Thank you.

Warning to everyone, in other platforms you can win and withdraw money but in melbet you just deposit and never get with profit. They are just scamming money from people. They are just scamming my money from last 7days.

This Game is Completely fraud and blocked my Account.And not given my 10000 Rs deposit which is deposited on 22-08-2026Still not refunded and Still Account is blocked for multiple times for asking about deposit Complete fraud

The player from Saudi Arabia has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet.The player from Saudi Arabia has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. Written by JeanCasino Analyst & Complaint Specialist Submitted: 29 Aug 2026 Automatic translation:

🆔 MelBet Account ID: 1773766915🚨 WARNING — MY EXPERIENCE WITH MELBET HAS BEEN EXTREMELY DISAPPOINTINGI strongly recommend that everyone think twice before depositing money with MelBet.I had an account with MelBet and had money in my balance after winning. When I tried to withdraw my funds, my account was suddenly blocked.MelBet requested verification documents from me, and I provided EVERYTHING they asked for. Despite fully cooperating with their verification process, my account was still blocked. I can no longer access my account or withdraw my money.MelBet told me that I had violated their rules. However, they did NOT clearly explain which specific rule I allegedly violated or provide a convincing explanation for their decision.This is completely unacceptable.I am requesting:• A clear explanation of the exact rule I allegedly violated;• Evidence supporting their decision;• Access to my account or a proper explanation of why it cannot be restored;• Most importantly, the return of the money remaining in my account.I am sharing my experience so that other people can be aware of what happened to me before depositing their money with MelBet.⚠️ THINK CAREFULLY BEFORE USING MELBET. I WOULD NOT RECOMMEND DEPOSITING MONEY UNTIL YOU ARE CONFIDENT THAT YOU CAN ACTUALLY WITHDRAW YOUR FUNDS.

I followed Melbet's public instructions and reached out to their Payment Department as requested. Unfortunately, instead of reviewing the evidence, my case was immediately rejected with the explanation that it was 'older than six months.' I respectfully disagree with that finding, as I reported the issue and began communicating with Melbet well before that period expired. I have emails, support chats, screen recordings, and transaction records documenting my repeated attempts to resolve this matter. My case concerns an 800 JOD withdrawal, transaction N340055391, dated 31 March 2025. I simply ask for a proper review of the evidence and a clear explanation of what happened to my funds. I'm not asking anyone to accept my claims without evidence. I am willing to provide the complete documentation to any appropriate authority. If anyone has experienced something similar with Melbet or knows the correct regulatory body or dispute resolution process, I'd be grateful for your advice. I am still requesting a fair investigation based on the evidence, not a rejection without reviewing the documented timeline.

DO NOT USE MELBET My name is Abdumitalib Vohobjonov.MelBet account ID: 1773766915.I ask everyone: please stay away from MelBet.My account was blocked after I started winning, and I have not been able to withdraw my winnings.When I was losing money, everything was fine. I was not asked for these documents and there were no problems. But as soon as I started winning, everything changed: my account was blocked and I could no longer access my money.If you start winning, your account may be blocked and you may not be able to withdraw your winnings.This is my personal experience with MelBet. I am extremely disappointed and want to warn other customers about what happened to me.PLEASE BE CAREFUL AND THINK TWICE BEFORE USING MELBET.

DO NOT USE MELBETMy name is Abdumitalib Vohobjonov.MelBet account ID: 1773766915.I ask everyone: please stay away from MelBet.My account was blocked after I started winning, and I have not been able to withdraw my winnings.When I was losing money, everything was fine. I was not asked for these documents and there were no problems. But as soon as I started winning, everything changed: my account was blocked and I could no longer access my money.If you start winning, your account may be blocked and you may not be able to withdraw your winnings.This is my personal experience with MelBet. I am extremely disappointed and want to warn other customers about what happened to me.PLEASE BE CAREFUL AND THINK TWICE BEFORE USING MELBET.

A 7+ Year Customer — But My Recent Experience with MelBet Is Extremely DisappointingI have been a customer of MelBet for more than 7 years. Over the years, I have faced a few minor issues, but nothing as serious or frustrating as what I have experienced recently.On 21 August 2026, I requested a withdrawal. MelBet kept the withdrawal pending for 48 hours and then instructed me to open a payment query. I followed their instructions and submitted the query, but surprisingly, I was kept waiting for another 2+ days without any meaningful resolution.During this entire period, I contacted customer support several times, but I did not receive a satisfactory explanation. More importantly, I felt that I was not being treated with the level of care and attention that a long-term customer should reasonably expect.Finally, on the 5th day, the withdrawal amount was simply refunded back to my gaming account. When I asked why I had been kept waiting for so long and what had caused the problem, I was not given any satisfactory explanation.And now there is another issue.For the last two days, I have been unable to make a withdrawal in BDT because the withdrawal options have been disabled. I previously deposited using Nagad Quick, but that method is no longer available to me for withdrawal.I politely asked MelBet to provide me with an alternative withdrawal method, but so far they have not provided a workable solution or properly addressed my request.My question is simple:MelBet is an international betting platform with millions of customers. If the quality of customer service falls to this level, who are customers supposed to rely on when they face a payment problem?I am not asking for special treatment. I am asking for a basic level of transparency, communication and customer care.After being a customer for 7+ years, I genuinely want to know: Is there actually going to be a proper solution to this, or is “please wait” now the only customer service MelBet can provide?Update:I Always Had Faith in MelBetI have always had faith in MelBet. Otherwise, I could never have continued with them for more than 7 years.Over the past few days, I was experiencing withdrawal issues, but today MelBet has resolved the problem. Fortunately, their BDT transactions are now being processed as quickly as they were before.They have reopened the Nagad Quick withdrawal option, and my withdrawal was successfully processed and paid within 20 minutes.I would like to thank the MelBet authorities and everyone involved for resolving the issue and restoring the withdrawal service.I hope the same level of efficiency and customer support continues in the future.Thank you, MelBet.

My Account ID: 1721524141Name: Joynub AraAmount: 167,102 BDTI deposited using Nagad Paykassma and Rocket Free on Melbet. My last deposit was 18,000 BDT via Nagad Paykassma on 23.08.2026 at 5:44 AM. I played fairly and my balance grew to 167,102 BDT.The Issue:Until 23.08.2026, withdrawals were working fine. Sometimes they were rejected, but on second try they were approved. After my last deposit, I am unable to withdraw.Every time I try, I get this message:"Withdrawals can only be made using the same payment details as those that were used to deposit funds into your account. If you use various payment methods to make deposits, the withdrawals you make should be proportionate to the amount deposited via each payment method."What I have done so far:· Contacted customer support 20+ times· Emailed complaints section· Emailed general supportResponse I received:· Support says: "Wait 3 hours / 24 hours"· No one has said my withdrawal is permanently blocked· No one has asked for any documents yet· Complaints section has not replied yetMy Request:Dear Melbet Team,I am politely requesting you to look into my withdrawal issue and enable the withdrawal option for my account. I have used both Nagad Paykassma and Rocket Free for deposits, and I am happy to provide any documents you need for verification.Please let me know if you need any information from my side. I am ready to cooperate fully.I believe this is a technical or procedural issue, and I hope you will resolve it soon.Thank you for your understanding.Reply:Dear Melbet Team,Thank you for your response.I appreciate that my case is under investigation. I kindly request you to complete the investigation as soon as possible and enable my withdrawal.I am ready to provide any documents or information you need from my side. Please let me know if you require anything.I hope to receive a positive update soon.Thank you for your cooperation.Account ID: 1721524141Name: Joynub Ara

I deposited over $100,000 with Melbet over two years as a loyal VIP client. Their authorized agent fraudulently stole 800 JOD from me. When I reported it immediately, Melbet presented a forged video from the agent as "evidence" against me!The agent has since been banned for defrauding others, yet Melbet closed my case with a pathetic excuse: "You exceeded 6 months" – even though I acted on day one!I have all the evidence, including screenshots, receipts, and chat logs. Melbet is protecting fraudsters while robbing loyal players.I am taking this to the Curaçao eGaming regulator, the Egyptian courts, and all major complaint platforms. STAY AWAY from Melbet – they do not protect your money