MelBet— player complaints: 139 in English

SCAM WARNING: Melbet Refuses to Pay 20,000 EGP After Full KYC & Live Video Verification! (Tx: 5143709843)I am issuing a global scam warning against Melbet. They are illegally withholding my withdrawal transaction number 5143709843 for 20,000 EGP since August 8th, 2026.I have completely shattered all their stalling excuses. I provided my official ID PDF, and today I submitted the live face verification video they requested. Furthermore, I sent them official electronic PDF statements of my Etisalat Cash wallet, including a live screenshot of my balance proving zero receipt of funds.Their live chat support (Agent Enas) is using illegal delaying tactics, demanding a 'stamped physical paper' for a digital mobile e-wallet, which is legally impossible under central bank regulations. This is a clear, malicious attempt to force me to lose my money back into their platform.This is a direct violation of the Curacao eGaming License regulations. I have already drafted a formal dispute to the Gaming Authority. If my funds are not credited to my wallet immediately, this case will remain public to warn all international players that Melbet is a fraudulent site that traps client funds.

ID: 1721524141I deposited 18,000 BDT via Nagad/Paykassma on Melbet yesterday 23/08/26 morning (5:57 AM). I played fairly and my account balance is now 167,102 BDT.But when I try to withdraw, the system blocks me with a "deposit method proportion" message. I have contacted customer support more than 20 times they keep saying "wait 3 hours" or "wait 24 hours" but NOTHING happens. I emailed them yesterday but no reply yet.I am not betting anymore. If I lose, I won't be able to claim anything. So I am stopping now and fighting for my money.This is clearly a scam:· They accept deposits· They let you win· When you try to withdraw, they block you by saying various method. · Support lies to buy time.My warning to everyone:· DO NOT deposit on Melbet· If you have an account, try to withdraw NOW· If you can't, consider your money lostMelbet, I am asking publicly: Process my 167,102 BDT withdrawal now. I have all screenshots and will take this to every complaint platform and regulatory authority.Want a tip?Always stop betting and withdraw immediately when you win big. Don't give them a chance to take it back.RegardsJoynub Ara

My Experience with Melbet: 800 JOD Missing for Over 16 Months — I Need Advice and HelpHello everyone,I am sharing my case here because I have reached a dead end after more than 16 months of communication and follow-up with Melbet.My case concerns 800 JOD from my account 903489323, related to transaction N3400055391, dated 31 March 2025.According to the evidence I have:I requested a withdrawal of 800 JOD.I was instructed by the person I was communicating with regarding the withdrawal to use a VCCP verification code.I have screen recordings and screenshots documenting what happened, including the timing.I clearly state that I never authorized anyone to transfer 800 JOD from my account to another account.The correspondence refers to account 1202131845, and I have repeatedly asked Melbet to investigate the transaction and verify who initiated it, including the relevant IP address, device, and transaction records.I also have recordings and correspondence relating to the person involved, which I believe should be investigated properly.I contacted different Melbet departments and sent numerous complaints, but after more than 16 months, I still have no final resolution.I was also directed to email addresses that later appeared to be unavailable or unable to receive my messages.I submitted a complaint through AskGamblers, but I was ultimately advised that the matter should be referred to the relevant gambling authority and that I should provide the necessary evidence and correspondence.I am not asking anyone to believe my allegations without evidence.I have video recordings, screenshots, emails, and correspondence that can be reviewed and compared by time, transaction number, the movement of the 800 JOD, and the messages sent at the relevant time.My question is simple:If this transaction was legitimate, where exactly did my 800 JOD go, who transferred it, why was it transferred, and where is my authorization for that transfer?If the transaction was carried out through an agent or another party connected to the platform, I am asking Melbet to investigate the matter properly and return my money if it is established that the transfer was made without my authorization.I am prepared to provide the complete evidence to the appropriate authority. I am currently looking for someone with experience in gambling-platform complaints, digital evidence, or regulatory complaints who can advise me on the correct next step.If anyone has experienced a similar situation with Melbet, or knows a competent authority or specialist who can help with this type of case, I would greatly appreciate your advice.This is not simply a delayed withdrawal. I want to know what happened to my 800 JOD and who was responsible for the transaction, based on the actual records and evidence.

Melbet has scammed me directly. Read carefully, I added fund to my account, bet and won. Melbet blocked my account instantly. I can't withdraw my money. They showed "requested for documents" and cancelled my withdraw request. I provided them all the documents they wanted, weeks ago, but they show no efforts in helping, not a single reply. They are fraud and scammers. They just want you to deposit money, but never actually allow you to withdraw them. Don't trust and bet on melbet, you will never get a single penny because THEY DON'T PAY WHEN YOU WON.My user ID is: 1729945953

This is a fraudulent site. It doesn't matter if you lose, but when you win, you won't receive any money. They will ask you for documents like electricity, gas, and water bills—requests that have no valid basis. Unfortunately, even after providing everything, you still won't get paid; they will simply close your account without any reason.

Hello Melbet Team,My Account ID: 1770291559Amount Stuck: 145,000 BDTProblem: I deposited via Nagad Paykasamma. Now Nagad Quick withdrawal is not available. Only Nexus Pay and Rocket showing.I contacted Live Chat for 3 days but they are giving me same auto reply "technical problem". This is not a technical problem.Please process MANUAL WITHDRAWAL to my Nagad Personal Number: 01806214436 within 24 hours.If you don't solve this, I will complain to Curacao eGaming License and post proof on Trustpilot, AskGamblers and Facebook groups.

MelBet Is Holding My 1,000 AZN Deposit for 65 Days – My Real ExperienceI am sharing my personal experience so that other customers can be aware of what may happen when dealing with MelBet.Today marks 65 days since my 1,000 AZN deposit was made on 18 June 2026. Despite providing every possible piece of information requested by MelBet, my money has still not been credited to my account or returned.I provided MelBet with:- Official payment receipt;- Bank account statement;- Payment transaction details;- RRN;- ARN;- AUTH information;- OTP information;- Video recording from the mobile banking application;- Bank account transaction history;- All other documents and information requested by MelBet.After I provided all this evidence, MelBet told me to provide the full card number of the card to which the payment was allegedly transferred.However, the bank informed me that this is a third party's confidential banking information and therefore they cannot provide me with the full card number. The bank only provided the last four digits, 8524, which I forwarded to MelBet.MelBet then claimed that they did not receive the funds.This raises a serious question:Why is MelBet asking me, as a customer, to provide the full confidential banking information of its own payment agent or another third party, instead of obtaining and verifying this information directly through its own payment provider or agent network?I have provided every piece of information that is reasonably available to me. I cannot access or disclose another person's confidential bank card information.Despite this, MelBet continues to withhold my 1,000 AZN and has still not provided a clear and convincing explanation of where my money went.I have preserved all evidence, including bank documents, payment records, emails, live-chat conversations, screenshots and every response provided by MelBet representatives.I am sharing this because it is my real personal experience, not speculation. I want potential customers to know what happened to me and to make their own informed decisions before depositing money with MelBet.65 days. 1,000 AZN. All requested evidence provided. Still no money and no satisfactory explanation.Please read my previous reviews and MelBet's responses as well. The repeated template answers and the way my case has been handled are part of my documented experience.

1693638943I selected and placed a bet on Under 59, but the Melbet app is showing it as Overs 59. I did NOT select Overs 59. Please check my original selection and bet slip carefully. If the app displayed my selection incorrectly, please review the 1218 LOST result and resolve this issue immediately.guys do not use this site worst site

⚠️ Very disappointing experience with MelBet – Deposit not creditedMy MelBet Player ID is 1773001217.I deposited NPR 2,000 into my MelBet account. The payment was successfully completed, but the money was never credited to my MelBet balance.I tried to submit the payment verification/query, but I received a “Payment Error”, and I was unable to properly submit my complaint.I have the complete transaction proof, including the transaction code 1OYKUD3, and can provide the payment receipt if required.This has been a very frustrating experience. If a payment is successfully completed but the deposit is not credited and customers cannot even submit a proper payment query, it raises serious concerns.Please resolve my case and either credit my NPR 2,000 deposit or refund the money.Based on my experience, I strongly recommend that people be very careful before depositing money with MelBet. Stay away until these payment issues are properly resolved.

Deposited NPR 2,000 and the payment was successful, but nothing was credited to my account. Now they claim there are “payment issues” and I can’t even submit a proper query. Very suspicious experience. Stay away from these scammers!

First time this is happening with me in the website I deposited money in melbet and still my account is zero and deducted from my bank I conacted support its been a week and they cant help because “ paymebt system not available “ and they said they cant do anything unless the payment system is back !?What the ??? If the website is having an payment issue just close the deposit dont let people send u money ? U are taking money from us and not putting in the account or give it back !!?If u want me to wait until the system is back just refund me send me the money back i have screenshot of payment and ID and everything Send it back and when the system goes back normal will try again “ common sense “ This how it supposed to be And what kind of gambling site is this that i have to contact support and send screenshot of payment and send a request and wait 2 hours for approval after sending money. Then will put money in the account.All other websites they use visa,bank,crypto methods the minute i deposit the next minute i can see my money is there !Shame i liked this website because of the sports and the odds.Support is not helping they even closed my chats as end of discussions. And i can see all of us here having the same issue

Please don't trust this site. They will not give your winning amount back. I have made two withdrawal request three days back still i have not received amount. I request not to trust this site. They are cheaters and thieves. Just they are passing the time when enquired about my amount. Once again I request no to trust this site. In one hour I am going to post eith all proofs. Screenshots.

I have been a customer with melbet for so long...and my latest deposit of just a 100 euros has been under investigation...Its been 5 days and their agents and support staff have been giving excuses for last 5 days that there is a bank server issue or something else. Please if they can do this to a regular customer imagine what they would do to a new customer. I do a minimum business of 1L INR or 1,000 euros regularly but they obviously don't seem to careDespite raising the matter and even lodging a complaint nothing so far. Seems like they are avoiding all possible ways to either credit my deposit or even refund it. Today will make it 10 days since my deposit and no resolution.

The player from India had been waiting for over a month for her withdrawals of 1000 USDT and 1630 USDT to be processed by Melbet. Despite her full cooperation with the identity verification process and her submission of all requested documents, her withdrawals remained rejected and unpaid. We asked her for additional details and documents to investigate the case, but she did not reply to our messages or reminder. As a result, the complaint was closed due to lack of response from her side.

The player from Brazil faced a restriction on his account without explanation, which left his maximum bet amount at R$ 0.00 after requesting a withdrawal. He requested clarification on the restriction and hoped to regain normal betting access. After reviewing the case, we closed the complaint because the account was blocked following sports betting activity, and we could not fairly assess the casino’s investigation or explanation.

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Pls everybody should stop play bet on melbet. They are theives. I won a ticket ID 7450142382. Which I played olympiacos vs Nec over 24.5 shots the total official score by sportradar, flashscore and sofascore was 25 shot in total. But melbet went to uefa website which isn't accurately updated on time to say they check their result there but in melbet terms and conditions it states that bits are settled using official data sportradar not UEFA.COM

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The player from Turkey had his Melbet account suspended, with a balance of 17.790 USDT frozen. He was willing to cooperate with KYC procedures but found the casino's demands for excessive documentation unreasonable and believed they were stalling to avoid releasing his funds. The Complaints Team explained the importance of KYC verification and asked the player to provide the required documents in the correct format. After extending the response time by 7 days, the complaint was closed due to the player's lack of further communication. The player retained the option to reopen the complaint if he chose to resume contact.

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