Rizk: 125 complaints filed in English across 2 platforms, disputed sums £2,957 · 41,000 SEK. Most of them are about withheld payouts (26%). Risk index 27.0. Texts below are the players' own words, as published on the source site; last complaint 2026-08-28.
The English-language record holds 125 complaints from 2 platforms; 106 carry no status from the platform. The latest one is dated 2026-08-28.
Does Rizk resolve complaints?
Of 19 complaints where the platform recorded a status, 47% were resolved, 0% remain open and 53% were rejected as groundless. Withheld payouts account for 47% of them.
What do players complain about?
Mostly withheld payouts — 26% of cases, then game fairness (18%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 125 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 27.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 125
28.08.2026TrustpilotGame fairness
Bad casino dont play here
Bad casino dont play here. Very low RTP, you will lose all.
28.07.2026TrustpilotGame fairness
System made to eat you… 3-4times in a…
System made to eat you… 3-4times in a row opening bonus games, bonus given every time 0 … So, very unhappy with Rizk. there its far far away beter services then Rizk. If you ask me.. stay away and save your money or better spend on some other services. Gl
18.06.2026TrustpilotOther
EASY WITHDRAWALS 4 MY WINNINGS !!
I had just recently won a large amount of money from the game Maniray Maythem and my suggestion is play it on ultra under a dollar thats how I won, I had never cashed any bigger winnings and it was super quick and if I had any questions customer service was there to talk to me I had a really great experience with RIZK CASINO 🎰 SUPER FAST EASY TO USE AND NO LONG WAIT PERIOD FOR MY WINNINGS TK BE DEPOSITED INTO MY ACCOUNT 3HOURS FOR MY FIRST WITHDRAWAL AND 2DAYS FOR MY SECOND WITHDRAWAL IT WAS A BREEZE THATS WHY IM GIVING RIZK A 5 ☆☆☆☆☆'S REVIEW
13.06.2026TrustpilotGame fairness
I have spent a lot of money, not worth I put a $100 didnt win not even ten dollars it cost me thousands of dollars to fi
I have spent a lot of money, not worth I put a $100 didnt win not even ten dollars it cost me thousands of dollars to find out this casino is a rip off hope I save u
13.06.2026TrustpilotGame fairness
I have spent a lot of money
I have spent a lot of money, not worth I put a $100 didnt win not even ten dollars it cost me thousands of dollars to find out this casino is a rip off hope I save u
08.12.2025TrustpilotBonus terms
complete ripoff of a casino dont waist your time use a different casino that actually rewards its users properly like st
complete ripoff of a casino dont waist your time use a different casino that actually rewards its users properly like stake as you get weekly and monthly bonuses there. rizk on the other hand usless i wagered nearly 13k and lost 950 to get 50 10c spins off a rigged wheel not worth your time trust me
08.12.2025TrustpilotBonus terms
complete ripoff of a casino dont waist…
complete ripoff of a casino dont waist your time use a different casino that actually rewards its users properly like stake as you get weekly and monthly bonuses there. rizk on the other hand usless i wagered nearly 13k and lost 950 to get 50 10c spins off a rigged wheel not worth your time trust me its a honest review
27.11.2025TrustpilotGame fairness
How long are people going to put up with Online Casinos stealing. Repetitive patterns, Repetitive payouts. High multipl
How long are people going to put up with Online Casinos stealing. Repetitive patterns, Repetitive payouts. High multipliers never connecting unless it to the smallest tumble available on that particular game. We all have noticed. It obvious. Give a real review and warn others.
27.11.2025TrustpilotGame fairness
How long are people going to put up…
How long are people going to put up with Online Casinos stealing. Repetitive patterns, Repetitive payouts. High multipliers never connecting unless it to the smallest tumble available on that particular game. We all have noticed. It obvious. Give a real review and warn others.
21.10.2025TrustpilotVerification
The site itself was okay I think... Worked wonders before they suddenly asked to verify my account. I sent them passport
The site itself was okay I think... Worked wonders before they suddenly asked to verify my account. I sent them passport picture and bank statement that showed every detail was correct but before doing so I had a wrong address so I contacted their live support so they know this information and can u
21.10.2025TrustpilotAccount blocks
Very disappointed
The site itself was okay I think... Worked wonders before they suddenly asked to verify my account. I sent them passport picture and bank statement that showed every detail was correct but before doing so I had a wrong address so I contacted their live support so they know this information and can update it in my profile... Atleast the information that was visible to customers was 110% correct... But...They said my birth date was wrong? 😂First of all how can my birth date be wrong I'm curious about this and second why didn't you provide me with a picture of this information being wrong? you just typed emails... Your words are not law or terms but you did break the law unfortunately...This birth date most likely was correct anyways but they closed my account because of "wrong details while ongoing verification"Still haven't seen proof from their behalf that there was indeed wrong details shown... I had 76 monthly raffle tickets, 50 daily raffle tickets. (1 MRT = 100€ and 1 DRT = 50€ wagered money)I also had a 50€ bet that hadn't even started yet plus ~50 levels on my RIZK account.they said I broke terms and services, okay.... You have written those terms yourself RIZK.... I tried to ask for my 50€ bet back (and compensation for wagered money gone to waste for nothing).They basically told me all of my money and tickets I spent thousands of euros towards are nothing now and that I will not be seeing my 50€ bet or anything else I lost them permanently...I would recommend screen recording your registration progress if you plan on playing on this site... But I suggest to maybe think twice before depositing on this casino anyways they are pretty sketchy and now that I read other reviews it starts to make more sense...
07.05.2025TrustpilotBonus terms
Bonus issues and withheld winnings
Promised bonuses never activate, withdrawals get blocked without clear reason, and support is unhelpful. Even after verification, access can be restricted.
06.05.2025TrustpilotOther
I don’t understand the bad comments
I don’t understand the bad comments, I’ve just joined, played won and withdrawn without a single bit of trouble no docs no verification nonsense nothing. Will update to 5 stars if this seamless play continues
30.04.2025TrustpilotVerification
Account verification with Rizk is disgusting. Let's start: 1. send a picture of your passport and bank statement with yo
Account verification with Rizk is disgusting. Let's start: 1. send a picture of your passport and bank statement with your full name and address. -> Allright, but my address won't be shown anywhere, because my banking is online, nothing comes by mail.2. Send a government issued document showing y
30.04.2025TrustpilotVerification
Account verification with Rizk.
Account verification with Rizk is disgusting. Let's start: 1. send a picture of your passport and bank statement with your full name and address. -> Allright, but my address won't be shown anywhere, because my banking is online, nothing comes by mail.2. Send a government issued document showing your full name and address -> Sent my new income tax document, even my ID-number is there.3. Send us a copy of a deposit to Rizk -> Done, sent two.4. Send a bank statement showing your full name, address, account number -> Still can't magically put my address on the statement, my banking is online, nothing comes by mail.5. Send a picture of your Rizk account with your name clearly visible. Send it via your Rizk account and by e-mail -> Done.6. Send a bank statement showing your full name, address, account number -> Still can't magically put my address on the statement, my banking is online, nothing comes by mail.7. Send a picture of your bank statement so, that the bank URL is visible. A deposit to Rizk must be on the same picture -> Done.8. Send us a bank statement showing ALL your deposits to Rizk. Off course your FULL ADDRESS must be on it -> 81 deposits via Euteller. Three other casinos I use, have Euteller too. So now I have to pick reference numbers from my Rizk account and go through hundreds of deposits?!?!?!?!?.Rizk is making you run in circles, verification progress is sadistic.Quit my account, didn't even bother to tell them to f@@k off.
18.04.2025TrustpilotAccount blocks
Honestly the worst out there. I should have known after I tried to register it wouldn’t go through and I had to contact
Honestly the worst out there. I should have known after I tried to register it wouldn’t go through and I had to contact live chat. Deposited £60 and the. Tried to log on shortly after…account blocked and after 24 hours, still not able to get access to my account.Horrible horrible company AVOID at al
18.04.2025TrustpilotAccount blocks
Honestly the worst out there
Honestly the worst out there. I should have known after I tried to register it wouldn’t go through and I had to contact live chat. Deposited £60 and the. Tried to log on shortly after…account blocked and after 24 hours, still not able to get access to my account.Horrible horrible company AVOID at all costs
10.03.2025TrustpilotWithheld payouts
ITS SO HORRIBLE SITE
ITS SO HORRIBLE SITE. ITS SO DUMB THAT U CANT WITHDRAW MONEY FROM THERE LIKE HWAT?DONT NEVER EVER PLAY ON THIS SITE. IT SUCKS
26.02.2025TrustpilotVerification
Right,I read the reviews and thought I’d give these guys the benefit of the doubt but actually it appears that I’ve had
Right,I read the reviews and thought I’d give these guys the benefit of the doubt but actually it appears that I’ve had the same experience as the majority. Firstly you can only deposit £100 at a time which is odd. You’re then told you have 48 hours to upload verification documents. (I did this stra
26.02.2025TrustpilotVerification
THE ONE STAR REVIEWS ARE TRUE AVOID
Right,I read the reviews and thought I’d give these guys the benefit of the doubt but actually it appears that I’ve had the same experience as the majority. Firstly you can only deposit £100 at a time which is odd. You’re then told you have 48 hours to upload verification documents. (I did this straight away and it said I was approved). HOWEVER, the second I deposited £300 there seemed to be issues why I don’t know. However I managed to win £1500+. Then all of a sudden the verification team came swarming in asking for bank statements etc, again semi standard but their terms and conditions stated that I had 48 hours to send otherwise be account would be restricted. Then I had deposit limits (which I didn’t hit but was still prevented from depositing) and then asked to provide proof of where my money came from and additional bank statements. I did this and all of a sudden I can’t use my account despite being compliant. Avoid there are better operators and they’re not helpful