MostBet

150 Жалоб
103 Нерешённых
100.4 Индекс риска
2 919 326 Сумма споров
Открыто 105 В процессе 20 Отклонено 18 Решено 7

Источники

Trustpilot 59 Forum Casino 47 Bookmaker-Ratings 35 Vprognoze 9

Тренд жалоб

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Жалобы 150

06.08.2026 Trustpilot
I deposited 4000 PKR on mostbet and…
I deposited 4000 PKR on mostbet and they rejected after I give them all evidence of my transfer screenshot and statement but last 4 days they playing with me .. this is my Id 269844284 but they not accept and they said we are working on it .. but they are worst betting company
06.08.2026 Forum Casino Открыто
Мостбет
Не переводят выигрышь, казино мостбет. Сумма 90 тыс.
06.08.2026 Trustpilot
Professional casino games
I am playing online casino games for years and mostbet is one of my top picks. It's completely safe, easy to use and I have made some decent money here.
06.08.2026 Trustpilot
Promised bonuses disappeared and customer support failed to resolve my issues
I regret depositing money on Mostbet. My experience has been extremely disappointing from start to finish.The biggest issue was the 10% casino cashback promotion. For more than a week, my account clearly displayed a pending cashback of 2,206 BDT. I waited patiently because it was shown in my account. Then, without any explanation, the cashback simply disappeared instead of being credited.I contacted customer support several times, expecting someone to investigate my account. Instead, I kept receiving generic copy-and-paste responses that did not answer my questions. Eventually, it felt like my messages were simply being ignored.The problems did not stop there. I invited a friend through their referral program, and the 122 BDT referral bonus that was supposed to be credited never arrived either. Once again, support failed to provide a proper explanation or solution.The free spins promotions were also very disappointing in my experience. After receiving free spins, any winnings did not become real balance. Instead, they were converted into bonus funds with extremely high wagering requirements. On top of that, I had to deposit and gamble with my own real money before I could even attempt to unlock the bonus. The wagering requirement was many times larger than the bonus itself, making it extremely difficult to convert into withdrawable cash.I deposited money three separate times. I wasn't able to withdraw a single taka. Every deposit eventually went to zero.My personal experience with the casino games was also frustrating. It felt like I would receive a few early wins that encouraged me to continue playing, but after that my balance disappeared very quickly. I cannot verify how the games operate internally, but based on my own experience, it made me lose confidence in the platform.Overall, I felt that the promotional offers looked much more attractive in advertisements than they were in reality. Between the disappearing cashback, the missing referral bonus, the difficult wagering conditions, and customer support that failed to properly investigate my concerns, I no longer trust this platform.This review reflects my personal experience, and I hope it helps others make a more informed decision before depositing their money.I even emailed you with full description u didn't care.my ID - 280571606
06.08.2026 Bookmaker-Ratings В процессе
Длительная верификация - 21474 RUB Mostbet - 6 Августа 2026
Заморозили аккаунт. В апреле месяце. Писали, что будет проверка. Провели видео идентификацию. После чего сказали ждать 60 дней. Случай был в апреле месяце. Сейчас уже август. И постоянно пишут одно и тоже
06.08.2026 Forum Casino В процессе
Вывод средств казино Мостбет
Здравствуйте поставила на вывод денежные средства 4 числа. Деньги так и не пришли, на свой вопрос получаю шаблонные ответы и проблема никак не решается.
06.08.2026 Trustpilot
800 rupees has taken
800 rupees has taken. I have given the proof but they they are not taking it. 1 month above passed they are not adding it.Id 126779481
05.08.2026 Trustpilot
Day 33: "Developer issues" after 33 days? Stop the lies and pay my 350 PLN! (Player ID: 267998888)
DAY 33 OF WAITING FOR MY 350 PLN.Today is DAY 33 since I requested my withdrawal on July 3rd, 2026. After more than a MONTH of waiting, ghosting, and blocking my account, MostBet has the nerve to send me this generic excuse:"(...Our developers are currently working intensively to patch this issue. We are pushing hard to restore normal operations so we can get your funds transferred to you without further delay...)"ARE YOU SERIOUS?! 33 DAYS to fix a "developer issue" for a simple 350 PLN payout?! What an absolute joke and total embarrassment for a company claiming to run a legitimate platform. This is NOT the first time MostBet has pulled this exact scam on me. They repeatedly hold players' money hostage, spew worthless automated excuses, and hope people will just give up and walk away. I WILL NOT WALK AWAY. Keeping my 350 PLN is going to cost you ten times more in public exposure and ruined reputation. I will post here every single day, update my active dispute cases on Casino.Guru and inform every potential customer what kind of dishonest operation you are running. Stop sending useless copy-paste apologies from support and PAY ME MY MONEY.
05.08.2026 Trustpilot
FALSE CLAIMS & UNRESOLVED WITHDRAWAL
For context, it has now been over a month since I submitted six withdrawal requests.Over the past several days, your support team repeatedly informed me that THE FINANCE DEPARTMENT HAD ALREADY SENT ALL OF MY WITHDRAWAL AMOUNTS TO MY WALLET, that there was nothing more they could do, and that I should contact my wallet provider instead. However, I never received any funds. Whenever I requested proof of the alleged transfers, no evidence whatsoever was provided.What was I expected to ask my wallet provider? Any competent wallet provider would require basic transaction details—such as the Transaction ID, date, time, sender/agent wallet number, or any other transfer reference—to trace or verify a payment. Your support team was unable to provide any of this information.Now, in your public reply, you have correctly acknowledged that I HAVE NOT RECEIVED ANY FUNDS YET, which directly contradicts your support team's repeated assertions that the funds had already been sent. Therefore, I would appreciate clarification on the following important points as your earliest:1. WHY DID YOUR SUPPORT TEAM MAKE A FALSE CLAIM?If the funds had not actually been sent, why was I repeatedly informed that they had? Why was I told the matter was beyond your support team's control when no transfer had even taken place?From a customer's perspective, repeatedly claiming that funds have been sent, while being unable to produce any evidence and later you acknowledging that no funds were actually received, is extremely misleading by support team and reflects attempted fraud/scamming by them. PS: (I have screenshots of these conversations. I emailed the screenshots available emails on website but they too got unanswered. Is this a support team or a bunch of incompetent employee who are more of scammers!)2. "AS SOON AS POSSIBLE" IS NOT A TIMEFRAME.I understand that there is a technical issue. However, asking a customer to wait indefinitely without any estimated resolution is not acceptable.Please provide a CLEAR TIMEFRAME within which this matter will be resolved, either by:- TRANSFERING THE FUNDS TO MY WALLET, or- RETURNING THE FUNDS TO MY MOSTBET GAMING ACCOUNT.3. WHY CAN'T YOU SIMPLY CANCEL THE WITHDRAWAL REQUESTS?If the technical issue is preventing the transfer to my wallet, why can't you simply CANCEL MY PENDING WITHDRAWAL REQUESTS and RETURN THE FUNDS TO MY MOSTBET GAMING ACCOUNT?This would immediately allow me to continue playing or submit new withdrawal requests using an alternative payment method instead of leaving my funds locked indefinitely.I would appreciate DIRECT AND SPECIFIC ANSWERS to these questions rather than another generic response.You guys better give me my money at your earliest or else I will publicly share screenshots all the attempted scamming by support team in all available platforms publicly available. Disgusting. Game ID: 279523414
04.08.2026 Trustpilot
⚠️ PATHETIC & REPETITIVE
Gaming id-67217647 Hello MOSTBET, I have deposited 50k inr via PAYTM, AGENT'S ID - 8279306575827f@mairtelPayment was successfully transferred to your agent and still not received my deposit... This is very shameful for you.. I am your VIP customer and you can check how many negative reviews I've posted here just because of your pathetic service and not committed to your words.I have shared every thing with your customer support and still not getting my amount....Wtf are you guys, doing is this international casino.??ISSUE RESOLVED ON SAME DAY... Thank you MOSTBET, this is the fastest resolution from your end ...Good work
04.08.2026 Trustpilot
Enjoying & earning profits
Nice to make money and enjoy games. The variety is amazing and no issues with the payments.
03.08.2026 Trustpilot
DO NOT TRUST MOSTBET! UNLICENSED GAMBLING AND SHADY PRACTICES!
If you are looking for a fair environment, stay as far away from Mostbet as possible. While this platform publicly claims to be fully licensed, it actually operates illegally in many countries without the required permits. When I first contacted customer support, they repeatedly assured me that the platform operates legally. However, support agent Petr H. later admitted off the record that this was not the case, and the situation was ultimately sealed when Jaroslav S. openly confirmed that the casino operates unlawfully, adding that he was sorry. Mostbet knowingly deceives its customers by offering gambling services without proper authorization, leaving players completely unprotected in the event of any financial dispute.The absolute ethical rock bottom is their offering of so-called "farm betting." Instead of genuine sports, they feature bets on artificial leagues where individuals are kept in cages inside anonymous halls 24/7, endlessly hitting a ball back and forth. This has nothing to do with real sports; it is just a non-stop betting trap designed to exploit addicted gamblers when no real matches are being played. Because these unofficial leagues operate without any independent oversight, they present a massive potential for match-fixing. Mostbet lies to its customers and preys on addiction—you should not trust them with your money under any circumstances.
03.08.2026 Trustpilot
Uncredited Deposit – ID 6454744
On 01.08.2026 at 00:38, I deposited 295 AZN from my M10 wallet to the bank card provided by Mostbet.I have already submitted all the necessary evidence, including the bank statement, transaction receipt, the bank card number provided by Mostbet, a screen recording of the payment, and I have also contacted my bank. The bank has confirmed that the transaction was successful.Despite this, your support team keeps telling me that the funds have not been received, without providing any evidence to support this claim.This situation seriously damages Mostbet's reputation. I am a VIP customer, and if this is how I am treated despite my loyalty and numerous deposits, I can only imagine how other customers are treated.I expect this matter to be investigated properly and my 295 AZN deposit to be credited to my account without any further delay.
03.08.2026 Trustpilot
Still nothing they help from their side…
Still nothing they help from their side as I said before my 2 deposit issue still not solved. Almost 8 month complete clearly they eat money I provide whichever docs. They want and still their same answer contact your bank joke stay away players worst experience with this casino either all game good not ever facing issue with withdrawls. Deposit issue not solved for 8 months only 1 question where the hell my money gone???? You're right I got mail from your side but still today issue not solved where the money gone ..
03.08.2026 Bookmaker-Ratings В процессе
Зачисление на счет в БК - 12 USD Mostbet - 3 Августа 2026
Мостбет отказывается зачислить мой депозит ( скрин ответа поилагаю) Этим сообщением представить Мостбет соглашается с тем что у них не корректно, (через раз), работает автоматическое зачисление , Чем не корректен чек на котором отчетливо указана дата, время перевода и выданый Мостбет номер счета с фамилией и именем . Я постоянно пополняю одинаково, только почему-то 2- 3 раза зачисляется, но потом у них ( ЧТО-ТО ПОШЛО НЕ ТАК) и не зачисляют. Я поняла бы если бы я использовала чеки датированны одним числом и на один и тот же счёт, если не зачисляют депозит то это естественно что пользователь будет требовать зачисления ЕГО же денег предоставив чек с переводом написав в тех поддержку. И что значит ОТКАЗАНО, если вы отказываетесь зачислять мой перевод на игровой счёт, ТРЕБУЮ что бы вернули мне деньги на мой банковский счёт по чеку который я вам предоставила. Или вы уже положили их себе в карман и вам жалко расставаться, Деньги скольких игроков подобных мне вы присвоили ID138222571 в Мостбет
03.08.2026 Trustpilot
FRAUD! Stolen Deposit (196 AZN) and Fake Curaçao License!
Stop lying!I forwarded your so-called CGA certificate (for Bizbon N.V., license number OGL/2024/597/0249) to Curaçao authorities, and they personally confirmed that this license is fake. What a bunch of clowns you are! (I have the official GCB/Curaçao response for this and am submitting it along with your certificate to Trustpilot).​Regarding the 196 AZN, your own support operator personally admitted in our chat that they clearly saw the application in your internal system and told me the funds would be credited. Now you have the nerve to deny it?​Keep that 196 AZN, consider it a charity gift from me to you—you clearly act like beggars who need it more than I do, and anyone who makes a deposit to you is a fool.Mostbet is an absolute scam network! On 06.06.2026, I made a deposit of 196 AZN, and according to official bank confirmation, the funds were credited to Mostbet on that exact date via their intermediary bank "ATB" with RRN 615712331915 and confirmation code 700708. Despite this, Mostbet has misappropriated my funds, refuses to credit them to my account (ID: 19542755), and comes up with a new excuse every single day. This company is engaging in outright fraud. They tell me that even if the bank confirms it, the money wasn't sent to their account. How can there be such a huge lie, Mostbet? How can a bank possibly lie? Doesn't this site have any oversight?​Furthermore, Mostbet lies and associates its operations with a fake Curaçao license number (OGL/2024/597/0249). I have received an official response directly from the Curaçao Gaming Control Board (GCB); they confirmed that this license does not exist in their registry and responded officially as GCB (CKAN).​Mostbet management, how long are you going to deceive people and misappropriate their money? You have committed open fraud against me. I don't even need the 196 manats, I just consider it given to a beggar and let it go. May it be unlawful to you! I strongly advise the public to stay away from this site.
03.08.2026 Trustpilot
I made a deposit of ₹1,200 via UPI
I made a deposit of ₹1,200 via UPI, and I have been waiting for 10 days. They haven't provided any update so far; they just keep telling me to wait. How long am I supposed to wait? The payment was successful on the provider's end, yet they still haven't given me any update.
03.08.2026 Bookmaker-Ratings В процессе
Блокировка счета - 50600 RUB Mostbet - 3 Августа 2026
Спустя месяц после прохождения проверок. И того. Мне на почту написали, что проверка пройдена и аккаунт разморожен, но когда переходишь на страницу вывода денег, пишут что данные профиля не заполнены, хотя все заполнено. На странице профиля пишут что данные верификации не прошли проверку и они предлагают пройти заново, нажимаешь кнопку пройти верификацию и там вылазит вечная проверка данных, то что данные ещё проверяются. Из этого следует вопрос, зачем вы делаете все так, чтобы я никогда не вывел свои деньги?
02.08.2026 Bookmaker-Ratings В процессе
Зачисление на счет в БК - 12 USD Mostbet - 2 Августа 2026
22.07.2026 в 08.53 утра сделала депозит в Мостбет, прикрепила чек ( чек и скриншот , после прикрепления с пометкой ожидайте подтверждения, прилагаю) так же прилагаю выписку из банка где зафиксирован перевод сделанный 22.07.2026 в 08.53,и то что деньги не вернулись на банковский счёт). Как только появилась на экране надпись( ЧТО-ТО ПОШЛО НЕ ТАК обратитесь в тех поддержку) я сразу написала в тех поддержку, они мне ответили, не переживайте, это ни чего не значит, так бывает, ваши деньги в течении часа поступят на ваш счёт. И с 22.07.2026 каждый день только и слышала ожидайте, сегодня опять написала мне ответили что мне было отказано, так как мой чек недействительный.( как он может быть не действительный если я им предоставила и чек и выписку из банка) Прошу помочь разобраться куда делись мои деньги и когда они поступят на мой игровой счёт в Мостбет. МОЙ : ID138222571
02.08.2026 Trustpilot
Account #170012625 - Withdrawal Marked Successful but Money…
Withdrawal Marked Successful but Money Never ReceivedI have been waiting for my withdrawal since 8 July.I submitted a withdrawal request, and it was marked as "Successful" by Mostbet. However, I never received the money in my bank account.After checking the details, I realized that I had mistakenly entered the wrong IFSC code while submitting the withdrawal request. I fully accept that this was my mistake. However, I don't understand how the withdrawal could have been processed successfully when the bank account number and IFSC code belonged to different banks. Such a transaction should normally fail or be returned.Since then, I have contacted customer support many times. Every time, I receive the same response: "Our department is working on your case." Unfortunately, no actual solution has been provided.To prove that I never received the funds, I have submitted my bank statements multiple times, but the issue still remains unresolved.This is a straightforward case that requires proper investigation. I respectfully request the Mostbet team to carefully review my withdrawal details, trace the transaction, and provide a clear resolution instead of asking me to wait indefinitely.I hope this review helps bring attention to my case and that Mostbet resolves this issue as soon as possible.
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