MostBet— player complaints: 172 in English

Account ID: 44136105On 09.02.2026 at 22:45, I requested a withdrawal of 4,300 AZN. Although the status showed "Paid", I never received the money.I sent them my bank statement (PDF), the bank's response, and every document they requested. For three months, they kept delaying me, saying that my case was under review and that the payment would be processed.Later, they claimed that they had already paid me, but they never provided any proof of the payment.After that, they asked me for a document that does not exist. They demanded an official bank letter with a stamp stating that 4,300 AZN was not received on that specific date. My bank informed me that such a document cannot be issued and that the bank statement itself is the official proof.In the end, Mostbet refused to pay my money.Don't be fooled.

my id no. is 277766254whenever i tried to withdraw it was declined after 1 or 2 or 3 days payout my money mostbet people reading this should know its a total disaster they are just a scam company additionaly they blocked me from using the support chat

Dear mostbet team last time my 15000 withdrawal got stucked and it returned to my gaming account after 7 days and now again when I tried to withdraw it yesterday with rs 13000 it again got stuck, I am frustrated by this kind of nonsense now I request you to please look into the system and resolve my issue All other things of your website is pro Max level but please bring some modifications and resolve issue within given timeframe, it's furstating to wait for weeks to get issue resolved ID :- 279825442

WARNING TO EVERYONE! Do not trust MostBet Casino, they are officially playing dirty games with their users again.On July 3rd, 2026, I requested a withdrawal of 350 PLN. Today is July 13th, and the payment is still stuck on "pending" status.This is not the first time this casino has tried to steal my money. Their customer support is absolutely useless and unprofessional. Every single day they give me the same automated copy-paste responses, telling me to "just wait" and refusing to provide any real information or transfer details. There is zero communication from their financial department.They intentionally hold your money for weeks, hoping you will give up or lose it back. MostBet is an unreliable, scammy platform that treats verified players like garbage. My Account ID: 2679988888EDIT- This is my daily update until MostBet pays out what they owe me.Today is DAY 13 of waiting for my 350 PLN withdrawal requested on July 3rd, 2026. The payment is still stuck "in progress" with zero explanation, zero transfer details, and absolute silence from customer support.NEW DEVELOPMENT: To make things worse, I tried to withdraw another 100 PLN from my account, and MostBet straight-up REJECTED the transaction. They have officially blocked me from accessing my own money.They are playing dirty, ignoring a verified player, and holding my funds hostage. I will post this update every single day on every platform until the money is in my bank account.Player ID: 267998888Status: Still SCAMMED by MostBet.

Gaming id-67217647 20k inr - boim-434995354524@boi14-07-2026 1:36pm20k inr- boim-512287596888@boi7-07-2026 can you tell me, what are you guys doing from past 7 days???Every day here is a terrible experience. We have to wait for weeks for our own money. I've given them everything, including my bank statement, video, and everything else they asked for, and I still don't know what they're verifying. I've never seen such poor service from anyone. If the amount is cleared from my end, why isn't it in my account? That's your fault. You guys are thieves.and If your agents are thieves, why should we pay for it?BE AWARE EVERYONE...

Absolutely terrible experience with Mostbet. They have still not credited three successful deposits of ₹10,000 each, even though all payments were completed successfully through UPI.Pending deposits:* ₹10,000 – 10 June 2026, 7:03 PM (UTR: 616154268790)* ₹10,000 – 18 June 2026, 1:23 PM (UTR: 616945346674)* ₹10,000 – 18 June 2026, 1:33 PM (UTR: 616940553056)Total amount pending: ₹30,000.The worst part is that I have already submitted official bank response letters confirming that these transactions were successful and the money was credited to the beneficiary’s bank. Despite this clear proof, Mostbet keeps denying responsibility, gives the same scripted replies, and refuses to resolve the issue. It feels like they are deliberately avoiding payment instead of investigating the transactions properly.Their customer support is one of the worst I have ever dealt with. Emails are ignored, live chat provides no real help, and every response is just another excuse. Even after providing UTR numbers, payment screenshots, and bank confirmation letters, there has been no genuine effort to resolve my complaint.I strongly advise everyone to think twice before depositing money on Mostbet. If something goes wrong with your payment, don’t expect timely support or a fair resolution. My experience has been extremely frustrating and disappointing. Until my ₹30,000 is credited, I cannot recommend this platform to anyone.

I want to warn all players against betting on statistics (shots on target, fouls, cards) with Mostbet. This bookmaker uses dirty double standards to steal money from winning players, directly violating its own rule 9.7.Here are two recent examples of explicit fraud:Match: Aston Villa vs Bournemouth. I bet on Bournemouth Shots on Target Under 3.5. The official English Premier League website and Opta data officially confirmed exactly 3 shots on target. Mostbet fabricated a result of 4 shots using their "internal source" to settle the bet as a loss.Match: Germany vs Luxembourg. Once again, Mostbet completely ignored the official match protocol and settled the bet based on a fictional "live stream analysis" that benefited the bookmaker.Rule 9.7 in their terms is just a trap. If their internal source fails, they use the official protocol. If the official protocol confirms the player's win, they hide behind their "own sources." This is not a fair business; this is a systemic scam. Avoid this bookmaker if you value your money.Update:"Dear Mostbet team,Your update states that 'the calculation is correct', but you completely ignored the evidence provided.The bet was placed on an English Premier League match (Aston Villa vs Bournemouth). The official governing body of the tournament — the official EPL website (powered by Opta) — officially registered 3 shots on target for the specific market. I provided you with direct links and screenshots of the official league protocol.By rejecting official tournament data and hiding behind unnamed 'local market sources' and 'automated systems', you directly violate the transparency of sports betting. If the official Premier League website is not a credible source for an EPL match, then your service operates on double standards to avoid paying winning customers.This case remains unresolved, and your calculation contradicts the official football rules and official match statistics."Update:Dear Mostbet team,Your update states that 'the calculation is correct', but you completely ignored the evidence provided.The bet was placed on an English Premier League match (Aston Villa vs Bournemouth). The official governing body of the tournament — the official EPL website (powered by Opta) — officially registered 3 shots on target for the specific market. I provided you with direct links and screenshots of the official league protocol.By rejecting official tournament data and hiding behind unnamed 'local market sources' and 'automated systems', you directly violate the transparency of sports betting. If the official Premier League website is not a credible source for an EPL match, then your service operates on double standards to avoid paying winning customers.This case remains unresolved, and your calculation contradicts the official football rules and official match statistics."

Gaming id-67217647 Hello MOSTBET, This company is very pathetic and disloyal to their customers. I haven't received my deposit of 20k yet your agents are robbers. You asked me for bank statement, i have provided you , next day you asked me for video recording of my statement, i have provided you that also , still you are asking me for bank statement, i have sent you ... but you are not trustworthy at all. And because of these things you are going to loose your clients. Every second and third day i am facing the same deposit and withdrawal problem here.

⭐ 1 Star – 8 July Update – Nearly a Month of HarassmentI never thought I would have to spend weeks fighting just to recover my own money.Gaming ID: 273566396I initially had three missing deposits totaling ₹30,000.After countless emails, follow-ups, and repeatedly submitting the same documents, only the 17 June deposit was finally traced and credited.That proves one thing:Your system is capable of tracing missing deposits.Yet, for the remaining two transactions, I am now being told completely different stories.Pending Deposits₹10,000 – 10 June 2026UTR: 616154268790Initiated at approximately 7:03 PM IST. According to Google Pay, the beneficiary was credited at approximately 7:04 PM IST.₹10,000 – 18 June 2026UTR: 616940553056According to Google Pay, the beneficiary was credited at approximately 3:04 PM IST.Despite this, I am now being told:* One transaction was “unsuccessful” and should have been refunded.* The other transaction was “never received.”This makes absolutely no sense.Google Pay confirmed the beneficiary credit. My bank also confirmed the transaction status and I even submitted the official bank confirmation letter requested by Mostbet.I have provided:* Multiple bank statements* Updated bank statements* Official bank confirmation letter* UTR numbers* Transaction screenshots* Identity verification* Multiple detailed emails* Every document requested by supportEven more confusing, your support agent Lisha was previously able to locate my 18 June transaction after searching using the Google Pay beneficiary credit time (approximately 3:04 PM IST).If your own support agent could locate the transaction, how can your Finance Department now claim it was never received?And if the 17 June deposit could eventually be traced and credited, why are the 10 June and 18 June deposits suddenly impossible to reconcile?For weeks I have received the same generic responses:“Our Finance Department is investigating.”But there has been no meaningful reconciliation report, no settlement details, and no evidence supporting your conclusions.Asking customers to submit document after document while repeatedly changing the explanation is not a satisfactory way to resolve a payment dispute.At this point, I expect either:* A complete reconciliation and trace report for both pending UTRs, or* An immediate credit or refund of my remaining ₹20,000.Based on my experience, I cannot recommend this platform until this issue is resolved.This is utter harassment

mostbet closed tickets. I have deposit request of 800. But it is not credited to my game acount. I was paid the provider was Flashshop traders OPC. But they closed the ticket. They are not getting any amount last 8 days. They told me contact the bank. I was sent the money on 30th July. It was credited to provider acount on 01/07/260 with the transaction id PH606300534289041.ID -126779481

Gaming id-67217647 1.45000inr2.41000inrBoth deposits are showing as successfullytransferred, but I haven't received them in my bank account yet. I've reported my problem to your customer service several times, submitted my bank statements, but haven't received a resolution yet. I'm tired of these daily problems.I've shared your bank statement and other screenshots since your last response to my review, which was three days ago. How long will your investigation take?When you are calling yourself an international casino and me a VIP customer, This appears failure of your system, which shows the amount as successfully withdrawn, but it's not in my account. Even after providing you with all the proof, I still haven't received my money. So, how are you treating others when your VIP customers are so upset?07-07-2026Hello MOSTBET, Again i am facing the same deposit issue, i have deposited 20k inr and still not received in my gaming account, these things are very frequent from your end my previous two withdrawals of 45000inr & 41000 inr are still pending and now i am here with new issue .Agents id- boim-512287596888@boiAmount- 20000inrGaming id-67217647 Your customer support is very pathetic and unresponsive 08-07-2026My yesterday's deposit haven't credit yet and today i am here with the same issue again , i have deposited 10k inr and not received after waiting for so many hours. Why don't you have some strict policies on that.Agents upi id- 5t751007s@mairtelI have no words on your pathetic service

I have added 800 rupees but it was not credited in my game account last 6 days. Customer service was created Ticket then closed on next day. Id 126779481.

Title: Every withdrawal is torture - ID: 238594338 - I am so disappointed with Mostbet.Every single time I try to withdraw my money I go through the same torture. My withdrawal is still pending and I have not received it.My Player ID: 238594338. Account is fully verified.Customer support doesn't care and treats players with zero respect.This is clear negligence from the company.I have screenshots of everything.I strongly advise everyone: DO NOT deposit here. You will face the same problems.

Day 23.The company is so shitty that they aren’t looking at the bank statement, the timeframe given by the gpay team and the confirmation letter issued by my bank. Utter disappointment. I have a few points, why don’t you simply just check if these two upi ids are entered in your system as payment partners? Why don’t you connect to them and ask why they didn’t send my money and blocked me ? However, I do not accept your conclusion because it directly contradicts the information I have already received from Google Pay and the evidence I have already submitted.Gaming ID: 2735663961) UTR: 616154268790 (10 June 2026 – ₹10,000)You stated that this transaction was unsuccessful and that the funds should be refunded to me.If that were true, the refund should have already been credited to my bank account. It has been several weeks, and no refund has been received.I have already provided my bank confirmation letter and updated bank statements, which clearly show that no reversal or refund has been credited. Requesting the same documents repeatedly without resolving the issue is not helpful.2) UTR: 616940553056 (18 June 2026 – ₹10,000)You stated that this transaction was not found.However, this is extremely confusing because one of your own support agents, Lisha, was previously able to locate this transaction after I asked her to search using the Google Pay beneficiary credit time of approximately 3:04 PM IST.If your support team was able to locate the transaction earlier, how can your Finance Department now state that it was never received?Furthermore, Google Pay confirmed that this transaction was successfully credited to the beneficiary account.RequestI request that you manually reconcile both pending transactions, exactly as was done for my 17 June deposit, which was initially missing but was eventually traced and credited.That successful reconciliation proves that missing transactions can be located.Therefore, I request that you provide the following for both pending UTRs:A complete transaction trace report.Settlement/reconciliation details.The final status of each transaction with supporting evidence.If you maintain that a transaction was unsuccessful or not received, please provide the payment trail or settlement evidence supporting that conclusion.Please do not close this case based on assumptions. I expect a proper financial reconciliation and investigation supported by transaction records.I look forward to your detailed response and the resolution of my remaining ₹20,000.I want a proper report and manual tracing.

1.45000inr2.41000inrBoth deposits are showing as successfullytransferred, but I haven't received them in my bank account yet. I've reported my problem to your customer service several times, submitted my bank statements, but haven't received a resolution yet. I'm tired of these daily problems.I haven't received yet any response or resolution from your end ...This shows your service and commitment towards your customers...

Dear Team,Pls note that 66000 is not credited to my bank account yet pls transfer it asapAmount:25000, 33000, 7700Date of withdrawal: 2nd July 2026Account no: 46437607Name : Arpita Sinha Bank name : HDFCIFSC Code : HDFC0000284Regards,Arpita

⭐ 1 Star – Final UpdateI initially had three missing deposits worth ₹30,000. After weeks of follow-ups, the ₹10,000 deposit from 17/06/2026 was finally traced and credited to my gaming account.That alone proves one thing:These transactions CAN be traced.So please stop telling me that my remaining deposits “were never received.”Gaming ID: 273566396Still Pending₹10,000 – 10/06/2026UTR: 616154268790Transaction initiated at approximately 7:03 PM IST and, according to Google Pay support, credited to the beneficiary at approximately 7:04 PM IST.₹10,000 – 18/06/2026UTR: 616940553056According to Google Pay support, credited to the beneficiary at approximately 3:04 PM IST.Total Still Pending: ₹20,000Google Pay confirmed that both transactions were successfully credited to the beneficiary account.During this process I have submitted absolutely everything:• Multiple bank statements• Updated bank statements• Bank confirmation letter• UTR numbers• Transaction screenshots• Identity verification documents• Multiple emails to the Finance Department• Every single document requested by supportOne of your support agents, Lisha, was even able to locate my 18 June transaction after I asked her to search using the Google Pay beneficiary credit time of approximately 3:04 PM IST.If Lisha was able to find that transaction, why are you now saying it was never received?If the 17 June deposit was successfully traced and credited, then use the same process to trace the 10 June and 18 June deposits. Please stop giving contradictory answers.Another thing that makes this situation even more suspicious is that the phone numbers associated with the UPI IDs used for my 10 June and 18 June payments have now blocked my number.If, as you claim, these payments were never received, why have the phone numbers linked to those UPI IDs blocked me? That only raises more questions instead of providing answers.I am not asking for excuses anymore. I am asking for consistency and transparency.If these transactions truly were not received, then provide a detailed trace report explaining exactly where these UTRs settled.If one missing transaction could be found after repeated follow-ups, then there is no reason the remaining two cannot be investigated with the same effort.Either provide a complete trace report for both UTRs or immediately credit/refund my remaining ₹20,000.Until then, based on my experience, I cannot recommend this platform.Gaming ID: 273566396

Gaming id-67217647 Hello MOSTBET, Again i am here with same problem... I applied for two deposits. 1.45000inr2.41000inrBoth deposits are showing as successfullytransferred, but I haven't received them in my bank account yet. I've reported my problem to your customer service several times, submitted my bank statements, but haven't received a resolution yet. I'm tired of these daily problems.Will this continue forever and I'll have to leave this platform and raise awareness about it, or will you make some changes. Be vigilant. Will we avoid this problem in the future?And thank you very much for solving my old complaint and review. I'm leaving a positive review for that. I have deposited two deposits 1.Agent's upi id- 9056927174@mairtelAmount-29000inr 2.Agent's upi id- 9116566496@mairtelAmount-30000inrI haven't received both of my deposits yet after waiting for hours...(successfully solved by your end) .I APPRECIATE THAT...

⭐ 1 Star – Final UpdateI initially had three missing deposits worth ₹30,000. After weeks of follow-ups, the ₹10,000 deposit from 17/06/2026 was finally found and credited.This proves that missing transactions can be traced.However, Mostbet is now claiming that my remaining two deposits were never received, despite the money being successfully debited from my bank account.Gaming ID: 273566396Still Pending₹10,000 – 10/06/2026UTR: 616154268790Transaction initiated at approximately 7:03 PM IST and, according to Google Pay support, credited to the beneficiary at approximately 7:04 PM IST.₹10,000 – 18/06/2026UTR: 616940553056According to Google Pay support, credited to the beneficiary at approximately 3:04 PM IST.Total Still Pending: ₹20,000Google Pay confirmed that these transactions were successfully credited to the beneficiary account.During this process I submitted:• Multiple bank statements• Updated bank statements• Bank confirmation letter• UTR numbers• Transaction screenshots• Identity verification• Multiple emails to the Finance Department• Every document requested by supportWhat makes this even more confusing is that one of your support agents, Lisha, was actually able to locate my 18 June transaction after I asked her to search using the Google Pay beneficiary credit time (approximately 3:04 PM IST). This clearly showed that the transaction could be traced.So how can the same transaction now suddenly be described as “not received”?If the 17 June deposit was successfully traced and credited, why can’t the 10 June and 18 June deposits be traced using the same process?Instead of a clear explanation, I continue receiving generic responses saying that the Finance Department is investigating, while the conclusion for the remaining deposits is simply that they were “not received.”I am simply asking for consistency and evidence.If you maintain that these deposits were never received, then please provide a detailed trace or settlement result explaining where these UTRs ended up. If they can be traced—as demonstrated by the 17 June transaction and the earlier search by your support agent—then the remaining ₹20,000 should also be investigated in the same way.At this point, I expect either:* A complete trace report for both pending UTRs, or* An immediate credit or refund of the remaining ₹20,000.Until then, based on my experience, I cannot recommend this platform.Gaming ID: 273566396

I am writing this review to urge Mostbet to immediately investigate and credit three separate deposits made to my account that are still completely missing. I have provided all UTR numbers and payment screenshots to customer care, but my funds are still not showing up in my gaming wallet.Here are the distinct details for each of the three transactions:• Game ID: 229936970• Account Name: Akki (Akshay Dahiya)Transaction 1 (From image_3. png):• Amount: 7400• Date/Time: 28 Jun 2026, 04:05 AM• Paid To (UPI ID):bharatpe2kOs0d6m1i94355@unitype (RohitSharma)• UTR / UPI Ref No: 309350357489Transaction 2 (From image_2.png):• Amount: 7500• Date/Time: 28 Jun 2026, 09:08 PM• Paid To (UPI ID): 7850922770@mairtel (Choudhary tast food)• UTR / UPI Ref No: 609349409200Transaction 3 (From image.png ):• Amount: 7500• Date/Time: 29 Jun 2026, 10:16 PM• Paid To (UPI ID): 809013309 @mairtel (Rishabh fashion )• UTR / UPI Ref No: 209626392575Keeping customers waiting after successful transactions is completely unacceptable. I expect a representative from the finance team to reply to this review, locate these separate transactions using the unique UTR numbers provided above, and credit my wallet immediately without further automated replies.