MostBet— player complaints: 172 in English

mostbet is freezing my ID. I completed all my verification Wasting unnecessary time in the name of verification.I have been harassed for a long time now My daughter is sick and I don't have the money to take her to the doctor. No one is lending me money. My gaming id is 281973935

My gaming id 91811233 and its not trusted platform now a days my 40000 withdrawal still processing from3-4 days but amount is not credited in my acount support experience is very bad and now a day experience is very poor low

Last week I had some cashback bônus avaliable and i managed to work my way up to 2000€ in my bônus account/money.My cashback withdrawal limit was 240 , só i went to chat support and asked what would happen to the excess of bônus money (1700€+-) after the rollover was completedI was then told by the SUPPORT that the excess 1700€ would remain in the bônus account for later use on another event ir bônus .Só I did the rollover and surprise surprise , the 1700€ was Taken off my bônus account and even after explaining it in chat and even sending screenshots proving (i have screenshots of the SUPPORT chat saying that i would keep the bônus and screenshot of how much money I had then , around 2000€) So mostbet just took 1700€ from my bônus account, i went to confirm that on chat and i was told that i would keep it. All i ask is for mostbet to put the 1700€ wrongfully Taken into my bônus account . I have all screenshots proving it, even if ir was a chat operator mistake his mistake cost me 1700€ and that is a lot of moneyAccount ID is 272482906

Customer support on chat is quick. I was facing trouble receiving my money and they resolved it after verifying my account.

Gaming id-67217647 Hello MOSTBET, First of all , can you see my pattern of reviews and it exposing your pathetic service deposits and withdrawals services. Every alternate day i present here with one more review and with same problem. AGENT'S ID- 4703970529534i@mairtelI have deposited 49k INR via paytm and not received yet after waiting for hours, when your payment confirmation shows that FUNDS WILL BE CREDITED IN 10MINS then why i am waiting for so long. ITS YOUR REPETITIVE BEHAVIOR, YOU TRYING TO CHEAT YOUR CLIENTS. Everyone be aware with this platform...I HAVE 50+ reviews with same deposit withdrawals issues and i am their VIP client aswell...

Just what I needed..Depositing happens fast and I can place last minute bets without any stress before a match starts.

Most sites I tried didn't give any real wins but here I won multiple times. Got money in my account properly. So if you know how to play, you can try it.

I am filing this complaint against Mostbet regarding an unjustified account suspension and an unreasonable delay in the verification process.Player Id:281973935Account Balance: 56615 bdt taka Mostbet completely froze my account without providing a clear or valid reason. I immediately contacted their support team and security department. They asked me to provide KYC verification documents, which I submitted right away according to their instructions.Despite submitting all requested documents (identity proof, utility bill/bank statement, and payment method proofs), the verification process has been stuck for 10 days.Whenever I contact live chat or their security email I only receive automated generic replies stating that my documents are "under review by the security department" and asking me to wait indefinitely. No update or timeline has been provided.My account holds a balance of bdt[56615 taka], and I believe Mostbet is intentionally delaying the verification process to hold my funds.

Love to play a few rounds of Aviator after work. It is so much fun and payments have never given me trouble.

The agent took cash code of my winnings and never deposited my winnings on my account. Despite it my cooperation with the official platform support team to provide all requested evidence they denied with insufficient evidence. I understood that this platform does not have control over their agents wrongdoings. The agent who cheated me was actively loading funds into other mostbet accounts despite if their lodged complaints. I regret using this platform as they cheated me for over USD 200. I am never referring this to anyone or using it anymore. Don't use mostbet as they rip your wallet dry and when you win something they deny the payment or keep you hoping you'll get what you won. All the best. This platform suks.

Mostbet froze my account which I've been depositing and withdrawing.i have #71427 naira in my account. They keep asking for documents which I have submitted many times . They kept asking the same . Which I've submitted digital photo of all my documents. Mostbet are fraud stay away from mostbet.Username - Henryremy User I'd- 281140816

Dear Mostbet Support Team,I would like to raise a serious concern regarding your UPI payment processing system and request an urgent review of my case.It appears that your payment system depends heavily on UPI/payment agents who receive payments through applications such as MobCash and then confirm those transactions to the server/database. If the agent's mobile device is switched off, put into flight mode, disconnected from the internet, or otherwise becomes unavailable, there is a possibility that the payment may be successfully transferred by the user but not immediately reflected in Mostbet's database.In such a situation, the user makes the payment successfully, but the amount may remain uncredited in the gaming account. The user then has to repeatedly contact customer support, provide screenshots and transaction evidence, and wait for the accounts/payment department to verify the transaction. This creates unnecessary inconvenience and delays.I believe this type of issue can be significantly reduced by implementing a more reliable and transparent payment-confirmation system. For example, payment systems such as Binance use robust transaction verification mechanisms that reduce the possibility of such communication or agent-related glitches.In my case, the money was successfully transferred from my bank account to the UPI ID provided for the payment. I have also been shown confirmation by my bank that the amount was credited to that UPI account. Therefore, I request Mostbet to verify the transaction directly from the bank statement of the concerned UPI/payment agent.Instead of repeatedly asking the customer to prove the same transaction, Mostbet should verify the corresponding agent's bank statement and reconcile the transaction from its own records. If the amount was actually received by the assigned UPI/payment agent, the issue should be resolved immediately and the amount should be credited to my account.I would also strongly recommend that Mostbet perform daily reconciliation of all UPI/payment agents. The payment received by each agent should be automatically matched with the corresponding transaction ID, UPI reference number, amount, date and time. This would make the entire payment process more secure, transparent and reliable.Mostbet has an international reputation, and I believe that such payment-related issues can negatively affect user trust if they are not resolved quickly. A small technical or reconciliation problem should not result in customers suffering for their own successfully completed payments.Therefore, I respectfully request you to:1. Verify the UPI transaction from the concerned payment agent's bank statement.2. Check whether the amount was credited to the UPI account assigned for my payment.3. Reconcile the transaction using the UPI transaction/reference ID.4. Credit the amount to my Mostbet account without further unnecessary delay.5. Investigate why the payment was not automatically reflected in the database.6. Improve the UPI/payment-agent reconciliation system to prevent similar incidents in the future.In my case, the simplest solution is to obtain and verify the bank statement of the UPI/payment agent to whom the payment was made. Once this is checked, the actual status of the transaction should become clear.I request you to investigate my case urgently and resolve the pending payment as soon as possible.Thank you for your cooperation.

This webiste is Fraud website. I have deposited of Rs. 10000/- on 29th January 2026. I have sucessfully paid my deposit, amount debited from my bank account, but not credited into my mostbet account. My account ID is 38889273, I have already submited my issue with customer support but my deposit not received till now. executive give same response your request is under review, please wait some time. this is fraud website please don't register on this website and don't deposit any amount.

Dear Mostbet Team,Let me be very clear: this entire payment-support process looks like a complete scam and a massive waste of customers’ time.The moment a customer deposits money through the payment option provided on your platform, the payment gets successfully completed, but the money does not appear in the game account.Then the real headache starts.You contact customer support and get the same useless answer again and again:“Wait 24 hours.”“Your case is being handled on high priority.”“Please wait.”And then you keep waiting with absolutely no proper resolution.YOUR SO-CALLED VERIFICATION PROCESSStep 1 – Payment ScreenshotFirst, you ask for the payment screenshot for verification. The customer provides it, but there is no proper response or resolution.Step 2 – Bank StatementThen you ask for a bank statement. Fine — the customer provides that too.But what about someone who made the payment from a relative’s or friend’s account, or someone who does not have convenient net-banking access?According to this process, they are basically expected to forget their money.Step 3 – Live Bank Statement & UPI VideoThen you demand live bank-statement verification and a UPI transaction video.What if the payment was made from a relative’s account?What if the customer does not have net banking?What if the old transaction details are no longer available on the phone?Again, the customer is pushed into another dead end.Step 4 – Bank Confirmation LetterThen comes another excuse:“The money was not received by us. Contact your bank and get a confirmation letter.”Seriously?A customer is being forced to run around a bank to obtain letters and confirmations for a payment made through a payment option provided by your own platform.If the bank account is in another state, or the customer uses an online banking service such as Fino or Airtel Payments Bank, obtaining a physical bank-manager confirmation letter can itself become a huge problem.Step 5 – Even After Everything Is SubmittedAnd even after the customer somehow manages to provide all of this evidence, what happens?Nothing.Just:“Wait 24 hours.”“High priority.”“Our team is checking.”How many 24 hours are required to resolve one payment?MY OWN CASE IS THE PERFECT EXAMPLEI deposited ₹24,999.95 on 17 August 2026 through the payment option available on your platform.The payment was successfully completed.I have already provided the required proof and verification documents.My bank has confirmed the transaction.Still, my money has not been credited to my game account.And I am still being told to wait.So now I want to see how many days Mostbet actually needs to solve a payment problem when the customer has already provided every possible proof.You call customers “VIP Members.”But what is the point of being a VIP member if, when there is a genuine payment problem, the customer gets nothing except repeated copy-paste replies and endless waiting?TRANSACTION DETAILSMostbet Account ID: 148307887Amount: ₹24,999.95Date: 17 August 2026Time: 03:27 PMPayer Name: Praveen KumarPayer UPI ID: 9198280947@ptaxisBank: Indian Overseas BankRecipient Name: Bitto KumarRecipient UPI ID: boim-457450052620@boiUPI Reference No.: 622905120776Transaction Status: Paid SuccessfullyYour platform provided the payment option. I made the payment through that process. The payment was successfully completed. I supplied the requested evidence.So where the hell is my ₹24,999.95?Do not send me another meaningless “wait 24 hours” message.I want a proper answer and a proper resolution.Credit my money or clearly explain where my payment has gone.I am keeping all payment proofs, bank documents, screenshots, videos and customer-support conversations as evidence of this dispute.Now let us see how many more days your so-called “high priority” team needs to solve this.Resolve it.Praveen KumarMostbet Account ID: 148307887UPI Reference No.: 622905120776Amount: ₹24,999.95

Dear Mostbet Support Team,I am writing to formally escalate my third complaint regarding a UPI deposit of ₹24,999.95, which was successfully completed from my bank account but has still not been credited to my Mostbet account.I have contacted your support team several times over the past four days and have been repeatedly advised to wait another 24 hours. However, the issue remains unresolved.I made the payment using the UPI payment option provided on the Mostbet deposit page. The transaction was successfully completed, and my bank has confirmed that the payment was successfully credited to the recipient account. However, your support team has informed me that the amount has not been received or credited to my account.I have fully cooperated with the verification process and have submitted all documents and evidence requested by your support team. This includes the payment confirmation screenshot, bank statement, payment video, and original transaction video.Today, I was additionally asked to provide a bank confirmation letter, which I have also obtained from my bank and submitted.Transaction Details- Mostbet Account ID: 148307887- Amount: ₹24,999.95- Date: 17 August 2026- Time: 03:27 PM- Payer Name: Praveen Kumar- Payer UPI ID: 9198280947@ptaxis- Bank: Indian Overseas Bank- Recipient Name: Bitto Kumar- Recipient UPI ID: boim-457450052620@boi- UPI Reference No.: 622905120776- Transaction Status: Paid SuccessfullyDespite providing all requested verification documents, the payment has not yet been credited and I have not received a clear explanation regarding the current status of the transaction.I therefore request you to kindly:1. Conduct an immediate investigation into the transaction.2. Verify the payment using the UPI Reference No. 622905120776.3. Confirm whether the payment has been received by the designated recipient/payment account.4. Provide the current status of my deposit verification.5. If the payment has been received, credit the amount to my account without further delay.6. If the payment cannot be credited, provide a clear explanation and the applicable refund procedure.7. Provide a specific case/reference number and a clear timeline for resolution.I have already provided all the documents requested by your support team and have fully cooperated with the verification process. I kindly request that this matter now be escalated to the appropriate payment/finance department for a final resolution.I look forward to receiving a clear and definitive response.Thank you.Name: Praveen KumarMostbet Account ID: 148307887UPI Reference No.: 622905120776Amount: ₹24,999.95

Gaming id-67217647 Hello MOSTBET can you please clarify your repetitive behavior ???? Why this always happened to me again and again???I have deposited 40k inr via paytm agent id-8000438472@okbizaxis(GITA) , i haven't not received that amount after waiting for hours..It clearly show failure of your system... Am i your VIP client?Is that your vip treatment...

DO NOT DEPOSIT OR USE MOSTBET!I am writing this to expose Mostbet for fraudulent withdrawal practices and to warn everyone from losing their hard-earned money.They mark withdrawals as 'Completed' in their app system, but the actual funds NEVER reach your bank account. When you present official bank statement evidence proving no money arrived, customer support simply ignores your emails and chats.Here is my complete timeline of how they cheated me:1st Incident (3,000 PKR - Case ID: SR7619480):Over 1.5 months ago, I requested a withdrawal. App status showed 'Completed', but zero funds reached my JazzCash. I spent weeks contacting JazzCash support and submitted their official statement/email confirming NO funds were ever dispatched by Mostbet. Mostbet support went completely silent.2nd Incident (1,407 PKR - 15.08.2026):Thinking it was a one-time glitch, I requested another withdrawal on August 15, 2026 at 19:02. Once again, status shows 'Completed' on their portal, but my account received nothing. I downloaded and submitted my official 15th August JazzCash PDF statement as proof. Support continues to ignore emails to Support continues to ignore emails sent to their official support email along with bank statement proofs."Account Details:Gaming ID: 279166712Total Stolen/Pending Funds: 4,407 PKRThey rely on fake 'Completed' screenshots generated by their internal payment gateways. Once your money gets stuck, they delay you endlessly hoping you give up.Stay away from this fraudulent platform! I demand my total pending amount of 4,407 PKR credited immediately to my JazzCash wallet!

Dear Sir/Madam,I am writing to formally raise a complaint regarding a UPI payment of ₹24,999.95 made from my bank account.The transaction details as shown in my payment confirmation are as follows:- Amount: ₹24,999.95- Date: 17 August 2026- Time: 03:27 PM- Payer Name: Praveen Kumar- Payer UPI ID: 9198280947@ptaxis- Bank: Indian Overseas Bank- Recipient Name: Bitto Kumar- Recipient UPI ID: boim-457450052620@boi- UPI Reference No.: 622905120776The payment is reflected as “Paid Successfully”, however, the amount has not been credited to the intended recipient.I request you to kindly investigate this transaction on priority, verify its settlement status, and confirm the final credit details. In case the transaction was unsuccessful or the amount was not received by the beneficiary, I request that the amount be refunded to my account at the earliest.I have already submitted the payment confirmation screenshot as evidence. On 19 August, I was also asked to provide video evidence, bank statement, and the original transaction video, all of which have been duly submitted. However, the issue is still unresolved. I request you to kindly look into this matter urgently and provide a positive resolution.Thank you for your support and prompt attention to this matter.Name: Praveen KumarUPI Reference No.: 622905120776Amount: ₹24,999.95

My cousin introduced me to Mostbet last year. Started with sports but now I spend more time on slots and crash games. It works smoothly and all money transfers are done securely.

Dear Sir/Madam,I am writing to raise a complaint regarding a UPI payment of ₹24,999.95 made from my bank account.The transaction details visible in my payment confirmation are:Game Id - 148307887- Amount: ₹24,999.95- Date: 17 August 2026- Time: 03:27 PM- Payer Name: Praveen Kumar- Payer UPI ID: 9198280947@ptaxis- Bank: Indian Overseas Bank- Recipient Name: Bitto Kumar- Recipient UPI ID: boim-457450052620@boi- UPI Reference No.: 622905120776The payment was shown as “Paid Successfully”, but the amount has not been credited in my game account id 148307887.I request you to kindly investigate this transaction, verify its settlement status, and confirm.I have attached the payment confirmation screenshot as evidence on mostbet chat portal.Kindly provide me with the complaint/reference number and update me regarding the resolution.Thank you.Name: Praveen KumarUPI Reference No.: 622905120776Amount: ₹24,999.95