Unibet— player complaints: 153 in English

I don't mind losing a bit of money but with Unibet it's pure scam.Invested over €200 in a slot machine, playing maxed out on Wild6 and only *once* got €46 payed out on crowns (basically the ONLY way to actually win something decent) All the rest of the prices were a lousy €5 to €10.Going to report this organisation to authorities to keep an eye out.

Minus if I could I did not receive my welcome offer after spending £40 I went online chat to ask if they could add it basically did not even help I ask fair play I lost out on welcome can you offer me a alternative as in cash match on my deposit for goodwill sinse I revived nothing said no to that also bollocks company and very dissatisfied very poor customer service.... if you actually read this credit my account with welcome off on horse racing DON'T ASK ME TO GO ON LIVE CHAT IT'S AN SHAMBLES OF HELP

Very low payouts for the most of the time constant double scatters and dead spins RTP very very low rng must be on holiday Very boring that's my experience

Worse site ever new costumer deposit 400 euro no bonus .start playing the slots will not give you nothing its a complete scam you better off send them straight away the money no chance or nothing first time and last with them i play just online other sites they give some pay outs them complete zero to avoid at all costs !!!!!!

This is a complaint regarding Unibet Australia, but it is the same company-I was betting on sports and each game I bet on had the "live" feature available. I won the first two bets and then on the third game the live feature was still next to the game but wasnt working. I rushed to get them to cancel the bet because it seemed as though the game had been cancelled because I couldnt see the progress of the game. The game played out and I won. On the fourth game I bet on the live feature had disappeard again (even though) it said it was there. Because I couldnt see the live action- I had no chance to hedge while game was in play or use cash out. I was winning and the live feature mysteriously disappeared. I wont use them again I feel as though I was tricked.

By registering with this casino, you will be cheated right from the start. They promise you a welcome bonus that you will never receive. When I inquired about my bonus,it turned out that my account was blocked from receiving any bonuses. The support operators who provided me with explanations were completely incompetent.They relied on some generic script that in no way clarified the reasons for this fraudulent block. I asked them to cite the specific passage from the terms and conditions that would justify the blocking of the promised bonus,and even though I wasted over three hours discussing this, all their explanations were simply gibberish that did not, in the slightest, specify the reasons for depriving me of the welcome bonus—despite the fact that I had met all the conditions stipulated in the terms to qualify for it, and my initial deposit was dozens of times higher than the required minimum amount. I feel cheated,and it's a good thing that these scammers showed their true colors right at the beginning. I warn everyone against registering with this casino. I have never encountered such deceit and such hopeless customer support. They stole not only my welcome bonus but also my time. I warn you again about this casino.

I deposited and played with Unibet in good faith. After winning, they froze my funds and repeatedly demanded the same documents, which I provided multiple times. Even after escalation, they continue to stall and refuse to release my money.I have now escalated this case to eCOGRA (ADR) and am prepared to involve the Malta Gaming Authority (MGA). This treatment is unacceptable — no customer should have to fight this hard just to access their own money.Be warned: Unibet delays and withholds payouts, causing unnecessary stress and anxiety. Choose another operator if you value fair treatment.

The worst place where you can play,I have 2 years account and they first time I see I get bonus and know I put to bet I was thinking to get bonus and they say,oh no is welcome bonus but when I was making I didn’t get nothing,the casino you get also nothing but realy I play 10 years in other places and you sometimes you need get something but here nothing,like nothing what a lie hahahahah I was thinking po first time bonuses and then they scams is not enough we lose so much many you need scam to,you should close the site,is shame realy the led you to have website,Ridiculous realy ridiculous

Unibet operates in a highly questionable way. First, they demand ID and proof of address. Once you start winning – say you deposit €2,000 and build it up to €20,000 – the problems begin. Suddenly they require all documents again, plus a selfie with your ID, bank statements, and credit card verification. Reviews can drag on for weeks, with documents left "pending," yet if you send the wrong file, they decline it within minutes.Even after “verification,” they freeze your account under the excuse of “review,” blocking deposits, withdrawals, and play. Later, they may cite vague reasons like “fraud” or IP issues – even if you’ve done nothing wrong – just to confiscate winnings. Many of my friends experienced the same this year.In short: Unibet freerolls its players. You can deposit and gamble, but once you win big, you’ll never see the money. Avoid this site at all costs.

I have been waiting for approval for nearly a month and everytime I upload the document, It's rejected, I chatted with customer service,shared my document with her and she said she has uploaded them for approval, but nothing........what should someone do

I won $200, when I tried to withdraw they asked me to send in bank statements, photo ID and copies of my credit card to prove who I was and that the money was mine....Even though I had already proven my identity they were unhappy that I wanted to withdraw winnings. After jumping through hoops and multiple emails back and forth they eventually gave me back my deposit only and did not give me back my winnings.

Absolute joke. Dealer mis deal and I never received my side bets back. Support was far from helpful. Bonuses are an absolute scam. All based in Romania. Very corrupt country. It's clear the only way to win is at a in person Casino. Trash

This casino unitbet is very bad when you get bonuses and you bet 2 pounds the give very small amount please don't play I am lost so much money and never give me back nothing every day I lost and today I blocked this casino because no point to play lost everything 😢

Wish I read the reviews. What a conning site this is. All I can say is just try win. Or should I say just try and see a feature. On any game. 1000s in not a penny in return. And I'm yet to see a feature on any game. I play 1 pound which is annoying. They have rigged this site to death. Stay well awa

The worst, the worst site ever. I had 700 euro's..it has disappeared in a game without me playing and there is no way to reclaim!!!!! DO NOT EVER USE THIS SITE... YOU WILL LOSE!!!

Made several deposits totalling £180 using daughter's debit card with her permission, didn't ask for verification until I tried to withdraw winnings of £270. Provided daughter's ID (which they verified). They have continually rejected bank statements from me and are witholding my winnings. Will be c

I signed up and instantly was blocked from making any deposits and removed from any promotions or offers. I contacted customer service, and was told that after a review with transunion I am permanently blocked from depositing into the account.... my credit score is perfectly fine and I offerred to provide evidence of funds, identity etc. but customer service told me this is permanent and rejected any documents.This is a horrible way to treat new customers. Would not recommend at all, waste of time and data.

Unibet was just a pain to deal with. The odds kept changing right before placing a bet, which felt super sketchy. Then when I tried to cash out, it took forever and support didn’t do anything to help. I got annoyed and ended up switching to another site that actually works how it should. Not gonna u

Aquired a bonus when signing up with a deposit for slots, even wins i had obtained using that same bonus I could not withdraw.The biggest scam of all !

After 15 years of being an Unibet player, they ve just blocked my account without any valid reason and trashed it permanently.(some AI software showed that iam too often on the site,while just watching my bets live) 2 years ago Unibet has changed owner and since all gone wrong. leave it till you can!