Casumo — player complaint #5589, 2026-05-27: verification
Casumo: a player complaint filed on 2026-05-27, about verification. Published on Trustpilot. One of 295 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
I won 8000.00 on this site was verified mamaged to withdraw 6000.00 the last 2k couldn't get they froze my account and wanted new verification, I sent in literally hundreds of forms ID etc all got rejected even a letter from my bank verifying all my details and account number to pay fund's into still rejected so obviously will not be seeing my money. I COMPLAINED to ASKGAMBLERS they rejected my complaint as they said casinos can withhold payments if they want, so no luck there but remember ASKGAMBLERS is funded by the casinos and it is in their best interest to keep them happy so before you bet big and win big make sure you are fully verified and do a test withdrawal with your own funds first my advise don't play on casumo it will cost you
