Pinnacle— player complaints: 111 in English

Avoid these scammers. They closed my account, took my money and banned me for life because what i can only assume is me not placing a bet for a couple of months. I've tried emailing support and they refuse to tell me the actual reason why they banned me. I really can't believe it. I've lost over 4000$ on this site and this is what i get from them. unbelievable

I won over 45K and they would not pay me out a dime. They kept saying there withdrawal options were not working. After I lost my patience and of course my temper after being continuously lied to they closed my account and kept my over $45000 winnings.

**Why I Would Not Recommend Pinnacle Global Network**I joined Pinnacle hoping for sophisticated entrepreneurial coaching and an objective peer group. Unfortunately, I found the experience overly promotional, aggressive, and ultimately costly to my business.Pinnacle recommended that we hire a fractional CFO and strongly encouraged us to use a company within their network. We did. Much of the accounting work was outsourced overseas, and my books ended up in worse condition than before. I have since spent considerable time and money trying to correct the problems.I also worked with an HR professional from the Pinnacle network. While her approach was initially interesting, the two employees hired through that process ultimately became two of the most difficult employee situations I have had to resolve.I was equally disappointed by the coaching. I often felt the coaches emphasized their own experience and expected me to follow their recommendations rather than taking the time to understand the nuances of a business I had spent years building. At times, I found the approach aggressive and demeaning.Overall, there was too much promotion of Pinnacle and its members' businesses and not enough independent, thoughtful advice. Others may have had different experiences, but given the significant investment of time and money, I would strongly encourage prospective members to speak privately with former members and independently vet any professionals recommended through the network.Based on my experience, I would not join again.

I assumed the withdrawal would be straightforward. Instead, once I attempted to withdraw the winnings, the situation changed. The company began placing additional conditions on the payout and repeatedly delayed the process. I contacted their support team several times because I wanted a clear explanation of why funds that were showing in my account could not be withdrawn.The responses became increasingly frustrating. I was given different explanations and couldn't get a definitive timeline for when the money would actually be released.I started documenting everything rather than continuing to rely on verbal assurances. I saved my betting history, account statements, withdrawal requests, correspondence with customer support, screenshots of the balance, and all relevant transaction information.When my attempts to resolve the matter directly failed, I reported the situation to M0n𝔱𝔢r𝘢𝘴ec and provided the documentation I had collected. Their involvement helped me organize the dispute and pursue the matter through the appropriate channels.Following the subsequent process, the fictional scenario concludes with the betting company releasing the disputed balance.The experience taught me that even when a balance appears clearly on a betting account, that doesn't necessarily mean the funds will be immediately accessible. Keeping complete records and independently verifying the operator's identity, licensing, terms, and withdrawal procedures is essential when dealing with substantial amounts.

They use their own made up rules for live betting on matches to trick people. Not clearly communicated anywhere what the rules actually are.

Placed my order two weeks ago and stllnothing arrived. Tried emailing customer servicebut got zero replies. Honestly, pretty disappointed since the amount I pid isn't small.

I am a regular VIP client on this platform with an annual turnover of $1.5 million. I make all my deposits using cryptocurrency.About 10 times now, I have faced a severe issue: Pinnacle provided fraudulent crypto addresses for deposits. Because of this, Binance temporarily blocked all funds in my exchange account. Making a deposit on Pinnacle puts your personal funds on Binance and other exchanges at risk of being frozen temporarily, or even permanently.Think twice before using Pinnacle and their payment methods. I can easily provide evidence in the form of videos and screenshots.

This is a scam, no withdrawals are allowed, no one should deposit money into this.

pinnacle： 赢钱了 不会给你提现，要验证你地址，地址总是不会通过，然后就会冻结你账户。我这边有截图等系列资料。pinnacle： won't let you withdraw your winnings; they demand address verification, repeatedly reject the proof of address, and then freeze your account.I have screenshots and other relevant documentation.

Odds are terrible and live dealer games are fishy

I won $45000 and they refused to pay me out. Every withdraw I made they put the money directly back into my account and gave me technical issues excuses with their withdraws. I was irate after 2 weeks of trying to withdraw the money and complained. They closed my account and stole the $45000 from me. Ma

Terrible technology.I have experienced technical issues with this site all week. Games don’t load and when they do, it’s nothing but losses. I’ve lost $400 in my last 2 sessions. In my most recent one, I lost $200 in 100 spins of $2 each. In those 100 spins I did not win a $1 in any spin.After such a poor winning streak I wanted to take a break in play. Their tools provided to make such a request were not functioning. This is the 2nd time this week where I have attempted to take a break and was not allowed to do so. In both cases I then reached out to their online chat support. In both cases that was not successful. Now I have to submit the request by email.I suggest that you avoid engaging with this poor technology site.

Stay away from this site. Don't even deposit a single dollar. Withdrawals are a hassle, identity verification is another hassle. Plus, you only get a 1% profit on slot games. I invested $5000 and didn't even win $100. I've been gambling for 30 years and I've never encountered such a terrible site.

Worst casino ever played on, deposited a bunch of money and never even got up even when I got the bonus. Don’t waste your time or money

I made a first review for pinnacle very good experience and got banned 2 days after for absolutely no reason .. i asked them if i had 2 account before opening the one that i’m using and they say everything is fine .. i won made a 1600 withdrawl and they closed my account saying i have 2 account 🤦🏻‍♂️they took 2 mind to close it for no reason now i’m asking to get it back its been 3-4 days

Trust me, pinnacle is by far the most reliable sportsbook. These dummies have no idea how bad it is out there. A 20yr customer. U guys rock 🤟Thanks for actually not limiting players based on small sample size and bury people under red tape to withdraw. Use an easy payment and withdrawal solution like crypto or wiretransfer service. I use E-transfer from Canada, arrives in 10min, if u want stress free deposit and withdrawals. Ewallets are a pain sometimes. Classic sportsbook know by all the top bettors. AAA first class service.

Other than the 3x rollover requirement, there’s not a more trustworthy site online. They will never make anything complicated, verification is very simple unlike many other sites.

Customer service is god awful and slow. Trying to withdrawal is a pain in the @$$ when its over a couple hundred bucks

Rogue sportsbook grading for certain events.Where other sportsbooks see a void, pinnacle sees a chance to take money.Primarily favor other sportsbooks.

Michael was excellent as my case manager. The debt issues continue to fade.Sincere thank you!Bubba