1xBet — player complaint #20919, 2026-09-04: verification
1xBet: a player complaint filed on 2026-09-04, about verification. Published on Trustpilot. One of 410 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
placed a bet on my own horse on 4th of March - my son also backed same horse. Horse came in - account was immediately frozen. They apparently needed to investigate this winning bet lol. They followed same path with my sons account. Both accounts had been verified prior to use. Long story short, over a 2 month period they asked for more and more methods of verification, which finished up with asking for a selfie with the email they had sent me visible on a device also in the selfie while holding a picture of a piece of paper with a code they have provided visible. It was at this point that i was certain that they were not going to pay out. The 2 amounts were 2800 & 2300euros. This site is not a genuine betting site. There is no legal recourse when a bookmaker will not pay pay out on a bet. Do not deposit funds here, should you be lucky enough to win money you are unlikely to be paid.
