1xBet — player complaint #20720, 2026-09-03: verification
1xBet: a player complaint filed on 2026-09-03, about verification. Published on Trustpilot. One of 410 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
All complaints about 1xBet: statuses, disputed sums, risk index →
Hello Team, I am raising this complaint because 1xBet has failed to provide a proper resolution to my verification issue despite my repeated attempts to cooperate.I have sent the required verification documents to 1xBet multiple times, as requested. However, whenever I contact their customer support, I am repeatedly told only one thing: “We have not received your documents.”This response is unacceptable, especially after I have already made multiple attempts to submit the documents. Instead of providing a clear solution, 1xBet continues to repeat the same statement without properly investigating the matter or explaining what I should do differently.I am fully willing to complete the verification process and provide the documents again if necessary. However, simply telling me that the documents were not received, without providing a reliable method of submission or confirming what is missing, does not resolve the issue.
Complaint data
- Case number
- #20720
- Filed
- 2026-09-03
- Status
- Status unknown
- Category
- Verification
- Place among complaints about 1xBet
- 163 of 410 by date, newest first
- Source
- Trustpilot — original ↗
- Text
- 140 words, as published
All 410 English-language complaints about 1xBet — as a list by date; the summary, statuses and disputed sums are on the operator page.
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