1xBet — player complaint #22318, 2026-06-25: verification
1xBet: a player complaint filed on 2026-06-25, about verification, 1,700 USD in dispute, status — rejected. Published on CasinoReviews. One of 410 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
1XBet - Account blocked for 3 years - 1700 USD stuck - Impossible Mexico verification
My 1xBet account (▇▇▇▇▇▇▇▇▇▇▇▇▇) has been blocked since May 3, 2023. I have approximately 1700 USD stuck in my account.
I submitted all required KYC documents multiple times including national ID, passport, selfie with ID, bank statements, and deposit receipts.
Now 1xBet demands that I send NOTARIZED original physical documents by POSTAL MAIL to the following address in Mexico:
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This is impossible for me as a resident of Bangladesh. International postal mail to Mexico is unreliable, expensive, and takes months. Sending my original passport by regular mail is unsafe and could lead to identity theft. This is not a legitimate verification requirement. This is a deliberate tactic to avoid paying me.
I have already provided all legitimate verification documents. I request ThePOGG to help me recover my 1700 USD.
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