Amount not credit to my bank account
Reason: Delayed payment
Internal Ticket Pending for 15 Days - Account ID [48510350] - Withdrawal Failed & Reversed by BankHello,I am writing because my internal support ticket has been ignored and left PENDING FOR 15 DAYS.My withdrawal of 7000 is incorrectly marked as "Successful" on my dashboard. However, my bank has officially investigated this transaction and confirmed that the funds failed to process and were successfully reversed back to the sender's account on 10/08/26.The money is currently sitting back in your payment gateway pool.Because your internal support is not responding, I am preparing to list this case publicly on independent gambling arbitration boards.Attached: Official bank confirmation showing the funds were never credited.
--- Ответы в треде ---
AskGamblers • Support Team 3 weeks ago Dear all,As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.We thank both parties for their assistance during the complaint process.
ankit92th • India 3 weeks ago Thanks problem is resolved Thanks askgambler and 1win
1win Casino • Representative 3 weeks ago Hello! We apologize for the extended wait. We’re actively working on getting your funds credited to your provided payment details. We’re currently waiting for an update from the payment system, so there’s no confirmed timeframe yet. We’ll update you as soon as we have new information.
ankit92th • India 4 weeks ago There is a limit to how long a customer can be ignored. I have raised complaints everywhere I could, but I have still not received any proper help or resolution. I have been playing on 1Win for a long time and have trusted your platform enough to recommend it to my family and friends. But after this experience, I feel completely betrayed and my trust in 1Win has been broken. I have been waiting for my ₹7,000 withdrawal since August 10 — it has now been 27 days, and I still have not received my money. This is not a small amount for me. I am struggling even to afford food and I also have rent to pay to my landlord. I am mentally exhausted and extremely stressed because of this situation. 🥺🙏 Please stop asking me to wait and take this matter seriously. I urgently need my ₹7,000 withdrawal to be resolved and credited to me as soon as possible.
