Deposit of 9000 not received
Reason: Amount not credited
Complaint: ₹9,000 deposit not credited for 5 daysI am filing this complaint regarding a ₹9,000 deposit made to my 1win account on september 7, 2026, which has still not been credited to my account.It has now been 5 days, and despite contacting 1win support and waiting for the payment verification process, the issue remains unresolved.payment details* casino: 1win* amount: ₹9,000* deposit date: september 7, 2026* request number: spp-1665083* payment check initiated: september 8, 2026 at 05:03 pm* current status: payment check pending / not completed* 1win account id: 546587911win support has informed me that the transaction is being processed by their payment system and that they cannot provide an exact processing time. However, I have now been waiting for 5 days without receiving my funds or a clear resolution.I have contacted their support team several times and was told that the request would be processed as soon as possible. Unfortunately, there has still been no concrete resolution or clear timeframe.I understand that payment processing can sometimes experience delays, but a 5-day delay without a clear explanation or completion is concerning, especially when the amount involved is ₹9,000.I am requesting that 1win investigate this transaction urgently and either credit the ₹9,000 deposit to my 1win account or provide a clear explanation of the current status of the transaction and a definite resolution timeframe.This situation has significantly affected my trust in 1win. I hope this complaint can bring the matter to the attention of the appropriate team and help me receive a prompt resolution.I can provide the relevant payment proof, transaction details, and screenshots of my communication with 1win support if required.regards,< full name removed >1win account id: 54658791
