MostBet
158
Жалоб
111
Нерешённых
177.2
Индекс риска
2 919 326
Сумма споров
Открыто 113
В процессе 20
Отклонено 18
Решено 7
Источники
Trustpilot 59
Forum Casino 47
Bookmaker-Ratings 35
Vprognoze 9
Отзовик 8
Тренд жалоб
08
09
02
03
04
05
06
07
08
Жалобы 158
02.08.2026
Trustpilot
Urgent
Hello, I made a deposit but it was not credited to my account. I contacted support, and they told me that the agent did not receive the funds.I would like to clarify the situation.I have a detailed video that clearly shows the transfer process from my side. It confirms that the transaction was completed successfully, and it also shows the transaction reference number as proof that the transfer was successful.I also contacted my Jibi wallet, and they informed me that if the funds were not received in the recipient's Jibi account, they would be delivered to any other account linked to the recipient's phone number. Therefore, I kindly ask you to check all accounts associated with the agent's phone number.146184211Jibi28/07/2026 20:14780 mad
02.08.2026
Trustpilot
Never deposit your hard earned cash to…
SCAM SCAM SCAM ALERT......!!!!!!!!Never deposit your hard earned cash to this site. It only allows deposit but doesn't allow withdrawals. Goodbye my money. To link a wallet they don't send code and support don't even reply to messages and if they do they don't help. I have screenshots to show this. It's SCAM site
02.08.2026
Trustpilot
Support team and Finance team are Scammers
⭐☆☆☆☆ 0/5 – Absolutely Terrible ExperienceThis has been one of the most frustrating experiences I've ever had with an online betting platform.The finance team is unbelievably slow and provides no meaningful updates. A withdrawal that should have been processed within the stated timeframe remained pending for weeks with no proper explanation.The customer support team is equally disappointing. Every single day, I contacted them only to receive the same copy-paste response: "Please wait for an update from the finance team." No one takes ownership of the issue, and no one seems interested in actually helping.I also sent 7–8 emails to their official support addresses. Not a single email received a reply. At this point, I seriously question whether those email addresses are even monitored.To make matters worse, they don't provide any customer service phone number, nor are they willing to share any direct contact number for the finance or support team. If something goes wrong, you're left with nothing but automated responses and complete silence.When a company is quick to accept your deposits but becomes unreachable when it's time to process withdrawals or answer legitimate customer concerns, it naturally raises serious questions about its reliability and the way it treats its customers.Based on my experience, I cannot recommend this platform to anyone. If you value your money, your time, and responsive customer service, I suggest looking elsewhere.Can anyone provide telephone number of mostbet Bangladesh? Mostbet incase your eyes catch this review with the laziest and slowest workplace you guys got, share the telephone number.! No emails or live chat with a bunch of Alliens who has zero knowledge about the company itself or too lazy to work!ID 279523414Reply to Mostbet: I find it quite surprising that I am once again being informed of a technical glitch. Several weeks ago, I was advised that the technical issue had already been resolved, whereas your latest response indicates that the same issue still persists.More importantly, I believe the alleged technical glitch would only be relevant if I were still requesting that the withdrawal be processed to my wallet. That is no longer the case. My request is simply for the withdrawal to be cancelled and the funds returned to my gaming account.I appreciate that, before reversing the funds, you may need to ensure that no payment has already been made to my wallet in order to prevent any duplicate credit. To address that concern, I have already provided my wallet statement covering the period from the date the withdrawal requests were submitted until 1 August. The statement clearly demonstrates that I have not received any of the withdrawal amounts.In light of the above, I respectfully request that the withdrawal requests be cancelled and the funds credited back to my gaming account without any further unnecessary delay.Reply to MostbetCan you explain what's wrong exactly? And also, every platform does have a timeline to solve an issue and the procedure to be followed incase it takes longer to solve and the accountability. Keeping that in mind, can you provide me an average timeline to resolve the issue keeping in mind that already A MONTH passed since the withdrawal requests were made. One cannot wait without knowing the timeframe as this would mean that I might have to wait for lifetime. This is not usual practise. On top of that that's what your team says "Sorry sir, it is not possible for us to say these things. The department is looking into the matter, so please wait." when asked the following questions which is very reasonable for any customer to ask considering the fact that the fault is from Mostbet's end and not mine. The questions I asked: 1. why such delay 2. what exactly is wrong?3. When can I expect an outcome or update from your fast and the furious Finance team? (As I was informed that the team with outmost importance is handling my matter and it's been 30 days but still couldn't solve. Extreme contradiction)
01.08.2026
Bookmaker-Ratings
В процессе
Зачисление на счет в БК - 500 RUB Mostbet - 1 Августа 2026
Воры мошенники как можно не зачислить Депозит снятых средств с карты физического лица Мною был отправлен чек в поддержку с комментарием что я не смог прикрепить в платежной системе попросил обработать с их помощью на что мне ответили что вопрос закрыт денег вы не получите в Вашей организации это нормально Я понимаю это так вы злоупотребляете доверием клиентов вводите их в заблуждения тем самым мошенническим путем присваивание средства физических лиц при этом не оказав услугу. Вопрос: Ваша лицензия даёт Вам такое право Или сошлитесь на закон который вам даёт такое право везти себя так Прошу незамедлительно разобраться и востоновить утраченные средства или я напишу заявление в профильные органы На физическое лицо по реквизитам предоставленным от Вашей организации
500 RUB
Источник ↗
01.08.2026
Trustpilot
Hey Mostbet I have my account freezed…
Hey Mostbet I have my account freezed for months now and I have send you the documents you requested for still yet no response from you guys this is so bad you guys don’t want us to be winning but just losing our money always right I want you guys to release my funds
01.08.2026
Trustpilot
Easy to deposit cash and play responsibly
I play Aviator and slot games sometimes and also bet on cricket matches. It is better to have some sports knowledge and make your own strategy. Deposits and withdrawals have been smooth for me but I would still suggest to start slow and playing responsibly.
31.07.2026
Trustpilot
25000 not credited to my mostbet account
Inr 25000 is not credited to my mostbet account Name: Arpita SinhaAccount no:46437607Amount 25000Issue: Deposit issueMode of trasfer: paytmUtr no: 621233777591
31.07.2026
Bookmaker-Ratings
В процессе
Зачисление на счет в БК - 12 USD Mostbet - 31 Июля 2026
22.07.2026 я пополнила свой игровой счет в БК Mostbet на сумму 500 турецких лир (TRY). Деньги были успешно списаны с моей банковской карты, однако на игровой баланс они до сих пор не поступили, а также не вернулись обратно на банковский счет. Я предоставила официальный чек перевода и банковскую выписку на электронную почту службы поддержки (@destekmostbet). Никакого ответа или решения проблемы от них я не получила. Онлайн-поддержка на сайте в течение всего времени отвечает исключительно шаблонными фразами и затягивает процесс.Прошу администрацию ресурса помочь разобраться в ситуации и поспособствовать зачислению моих денежных средств на игровой счет. Все доказательства (чеки и выписки) готовы к предоставлению.
12 USD
Источник ↗
29.07.2026
Bookmaker-Ratings
В процессе
Блокировка счета - 600 USD Mostbet - 29 Июля 2026
заблокировали аккаунт. потом я проходила процедуру верификации. 27 мая я прошла видеоверификацию с оператором. мне сказали ждать ориентировочно 2 недели. через 2 недели сказали ждать 2 месяца. а через 2 месяца просто перестали отвечать. не могу зайти даже в счет
600 USD
Источник ↗
29.07.2026
Trustpilot
MostBet Refuses to Pay 2,000 EGP Withdrawal Using Fake Internal Receipts
MostBet Refuses to Pay 2,000 EGP Withdrawal Using Fake Internal ReceiptsI requested a withdrawal of 2,000 EGP to my registered mobile e-wallet on July 13, 2026. MostBet marked the transaction as "Paid" on their system, but no funds were ever transferred or received.I provided full proof, including an official uncut live screen recording and an official PDF statement from my e-wallet provider, proving that the balance was never credited. Instead of investigating their failing payment gateway, MostBet relies on internal system receipts to claim the money was sent.This is a clear case of withholding player funds. A formal complaint has already been logged with the Curaçao Gaming Authority (CGA).I demand MostBet investigate this issue properly and release my 2,000 EGP immediately.
29.07.2026
Trustpilot
Day 26 of waiting for my stolen funds - Mass review removal & zero accountability (Player ID: 267998888)
ANOTHER DAY OF WAITING FOR MY STOLEN MONEY.Day 26 of waiting for MostBet to release my money (350 PLN pending since July 3rd, 2026, and 100 PLN arbitrarily rejected).Instead of resolving legitimate withdrawal issues, MostBet is actively spending their time flagging, reporting, and deleting honest customer reviews on this platform to hide their abusive practices. I have a direct question for Trustpilot: Is it really acceptable that a company abusing its customers is allowed to manipulate its rating by censoring true experiences? How does allowing a dishonest operator to wipe away legitimate feedback reflect on Trustpilot’s own integrity and reliability as a review platform?For the record: I have already opened a formal dispute case against MostBet on Casino.Guru, where the investigation is currently ongoing. Yet, MostBet still feels no obligation whatsoever to return the money they effectively stole from me. They blocked my verified account (Player ID: 267998888), ghosted me on live chat, and refuse to provide any bank receipts (ARN/RRN numbers). DO NOT TRUST THIS CASINO. STAY AWAY IF YOU VALUE YOUR MONEY!
29.07.2026
Trustpilot
FRAUD THIS MOSTBET IS MAKING ME SICK …
FRAUD THIS MOSTBET IS MAKING ME SICK SINCE 16july my deposit is not came yet in id 23414285 and there customer support has only one answer"Finance team is working on your request " and my money is not came yet, all required statement given to them still not depositing my ammount neither return back to bank, On my. Last review also they told but no email or reply from them regarding update on my moneyThese are frauds and fraud merchant account which they make deposit in, I want my money Mostbet soon😑😑This is ridiculous
29.07.2026
Bookmaker-Ratings
В процессе
Задержка выплаты - 10000 RUB Mostbet - 29 Июля 2026
Мне не перечисляют вывод средств очень долго. Каждый день обманывают
10 000 RUB
Источник ↗
28.07.2026
Trustpilot
I have been waiting for my withdrawal…
I have been waiting for my withdrawal of 3000 PKR for over 1.5 months (Case ID: SR7619480, Gaming ID: 279166712). Live chat support and email support are continuously ignoring my messages and giving useless automated replies. My money is completely stuck and they are refusing to clear it. Be aware of this platform, total scam!UPDATE (28 July 2026):Still NO resolution for Case ID: SR7619480 (Gaming ID: 279166712). Mostbet support team replied to my review and sent an email asking for proof. I provided EVERY requested evidence via email:Full video recording of my account activity.Official app withdrawal slip showing '03358330040JAZZCASH_BILLING' (Transaction No. 140985286).Official complaint response email from JazzCash Complaints Support explicitly stating NO funds were ever received in my account.Despite receiving all solid proofs, support has stopped responding and my 3000 PKR withdrawal is still stuck. Extremely poor service and misleading replies. Please clear my pending payment immediately.
26.07.2026
Bookmaker-Ratings
В процессе
Задержка выплаты - 2000 RUB Mostbet - 26 Июля 2026
Не оплачивают вывод средств. Сколько раз обращаюсь службу поддержки мосбете, но бесполезно. Каждый раз обрабатывается и всё. Больше ответа нет. У меня два вывода средств. Один 2000р а второй 10 000рублей
2 000 RUB
Источник ↗
26.07.2026
Bookmaker-Ratings
В процессе
Зачисление на счет в БК - 10000 USD Mostbet - 26 Июля 2026
25.07.2026 сделал пополнение 1000$ - 2 раза по 500$. Более 36 часов ничего не приходит на баланс. Их "поддержка" просто несет систематический бред высылаю скриптовые ответы.
10 000 USD
Источник ↗
25.07.2026
Trustpilot
I deposited 999.38Rs in UPI…
I deposited 999.38Rs in UPI jkbmerc00750288@jkb on 16july 2026 i.e. 1000Rs deposite not came yet in my gaming account 23414285, continuously customer support is ignoring and just telling we have raise ticket and sent to finance team but still my ammount not came. What is this Mostbet 😑
25.07.2026
Bookmaker-Ratings
В процессе
Блокировка счета - 5000 USD Mostbet - 25 Июля 2026
Здравствуйте, я играю на Mostbet. Теперь они заблокировали мой аккаунт. Со мной связались, и мой аккаунт был активирован . 22 июля я общался с Ферузой по Zoom, и они активировали мой аккаунт. Мой аккаунт скоро снова заблокируют. И они говорят, что не могут помочь в этом процессе. Пожалуйста, помогите мне в этом вопросе.
5 000 USD
Источник ↗
24.07.2026
Trustpilot
Can't Withdraw My Money at All(SCAMMING PEOPLE IN DAYLIGHT)
Can't Withdraw My Money at All – Complete Scam (Reply to Mostbet)Gaming ID: [280239656]Mostbet replied saying I need to meet wagering requirements.I have already completed every wagering process multiple times with odds above 1.3. My balance clearly shows ₹1000.Despite this, for the last 13 days the platform completely blocks withdrawal. It shows "no available amount" even though money is in the account.They give contradictory excuses, fake service request numbers, and keep saying "under review". This is not a delay — I cannot withdraw at all.Avoid Mostbet. They happily take deposits but make withdrawal impossible. Worst gambling site.Rating: 1/5Plz resolve these do not give fake replies and delays
23.07.2026
Trustpilot
Scam scam scam!!!
Scam scam scam!!!! I haven't received the withdrawal I requested for a week now id : 280714308