Wildz— player complaints: 33 in English

I played with a bonus, purchased a feature for €200, won €13,000, and withdrew €12,000. Wildz approved my withdrawal and promised payment – then cancelled it, returned only €200, and kept the rest.The rule at the time said "per spin." They changed it to "per transaction" after I complained. I have s

Hi everyone,<br> <br> I wanted to share my experience with Wildz Casino (Malta-licensed) to warn others and get advice.<br> <br> <b>What happened:</b><br> <br> On 10 April 2026, I deposited €30 and received a bonus. I played "Mental" and purchased a feature for €200. The game showed "Bet: €0.20" and "Feature Price: €200" separately. The system allowed it with no warning.<br> <br> I won €13,000, completed all wagering requirements, and requested a withdrawal of €12,000. Wildz asked for documents, approved them, and customer service confirmed payment in 1-3 days. Instead of paying, they manually adjusted my account, returned only the €200, and confiscated the €12,000.<br> <br> <b>The catch:</b><br> <br> I have screenshots proving the original rule said <b>"5 EUR per spin."</b> The rule has since been changed to <b>"5 EUR per transaction."</b> They changed the rule after my complaint.<br> <br> Customer service confirmed I breached Section 6 – the "per spin" rule.<br> <br> I've already been through eCOGRA and the MGA. eCOGRA ruled against me, but their decision is non-binding. MGA sent me back to eCOGRA.<br> <br> I'm now considering my next steps. Has anyone dealt with something similar? Any advice?<br> <br> I have screenshots of everything. Happy to share more details if needed.<br> <br> Thanks for reading.

I won $30,000.00 13 days ago and still haven't been paid out? I was interrogated the entire 12 days forced to give them personal and confidential information and I have been patient, understanding and compliant the entire time and now I am being completely ignored! My account was verified for a se

GUYS PLEASE DON’T WASTE A PENNY HERE. It’s 100% a scam trust me…bonuses don’t pay. Rigged slots keep jumping last minute preventing wins. Super dodgy website.

STAY AWAY!! This casino is nothing but a fake lying false advertising cheap scam, full of lies and deceit and will suck you dry like the leeches they are without getting anything back in return ever!!

This casino and it's related casinos have gone to absolute crap!! Nothing but dirty scamming cheating liars. Do not believe anything you read on their website, the say all this crap to try sound appealing to players but you will not experience what they advertise!! All this casino does is take your

Worst casino ever! They Dont start you bonus wagering until all your real money is used up. I would not trust with casino with someone else’s money, let alone my own.

closed my account, sent my money. discarded my pending bets. Essentially they have stolen my money from my pending bets.Do not gamble here on the sportsbook, there are 200+ better altenar clones out there.

Scam! Refused bank transfer withdrawal - their first reason was that I put incorrect account info (I didnt). 2nd attempt - refusal reason changed to "need to use same method as used to deposit". Okay fine - send them notifications from my bank that visa withdrawls are blocked.... customer support no

Do not waste your time or money (especially money) with these worthless pieces of shit scammers. They’ll take your money anytime, anyway. If you win under $5k you might get your withdrawal within a few days. But win anything over 5K and here comes 12 more identification review questions, after they

Dead spin after dead spin. Have deposit $600 this week with no luck. No feature after 1000's of spins. If only we can screen shot what we actually win from a bonus buy. Bought 10 and nothing paid over $10. What a joke.

To unlock their so‑called $500 sports bonus, you’re forced into a 16x wagering requirement—one of the most punishing rollover demands I’ve seen anywhere. I’ve used plenty of other platforms (Bet365, Coolbet, BetVictor, TonyBet, SportsInteraction, etc.), and none of them come close to something this

Scam scam scam stay away I deposited and withdrew many times without issues my account is fully verified I tried to withdraw 200 and they now say it's "stuck" they won't cancel the withdrawl or pay me out and process it. Chat send you in circles promising emails that never come. Scam casino play som

An ad FLAMEZ come up on the website deposit sign up etc. 10 min later the site blocked me. Then asked wildz casino. It was the same name WAZZA. He clearly did not remember me from 30 secconds prior. Do not play share around!!!

I played a long time ago on this site. And if I remember correctly I lost 200€. Now I was wondering if they had any sports bonuses to play. The bot in the chat said I can claim it. I went to chat with a real person to make sure I am eligible for any bonuses on any of their site. They said "The decis

These games are probably the worse I have ever come across. They don't payout and if they do, it's once and I mean once in a lifetime lol pretty much. The free spins are not great, the buy spins is even worse lol you definitely spend more then win literally.

How interesting. I closed my gaming account with them in April 2025. I received written confirmation that all of their sites were now closed to me and that it would no longer be possible to register with them using my personal details.In November 2025, by chance, I logged into their site, deposited

Wildz keeps asking for more and more documents for the last 5 days. I have given them photo ID, proof of address, bank statement, void check, credit card statement, pics of cc front and back, utility bill, proof of source of income, investment papers, line of credit statement and today they are still holding and claim they are reviewing. The want a pension, I don't have one. Now they want to explain how I will pay the $9500. Deposits on my cc. Obviously with the winnings if they would give them to me which is now at $32k. This is frustrating, I am getting very angry and now I'm getting rude with them because of all this. It seems very over the top. I've never experienced this before! 

Can someone help me with my withdrawal, my documents have been verified it's now day 5 and I haven't heard anything from payment team and Wildz support live chat doesn't know why it's taking long 

Hello, unfortunately I am having the same issue I will pm you to see if you can help me, I am new to this site and cannot figure out how to message you