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Sun Palace — player complaint #66561, 2017-01-25: withheld payouts

Sun Palace: a player complaint filed on 2017-01-25, about withheld payouts, 1,300 USD in dispute, status — resolved. Published on CasinoReviews. One of 10 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2017-01-25 CasinoReviews Withheld payouts Resolved

Sun Palace - Payments stalled almost 2 months

$500 withdrawn on 11-28 still not paid, another $300 on 12-8 and $500 more in late December not paid. All documents have been verified. Every time I contact their Finance Dept. it's the same response from support"within 2 weeks." They said in mid December and again in early January. Still nothing.

Complaint data

Case number
#66561
Filed
2017-01-25
Status
Resolved
Category
Withheld payouts
Disputed sum
1,300 USD
Place among complaints about Sun Palace
10 of 10 by date, newest first
Source
CasinoReviews — original ↗
Text
51 words, as published

The summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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