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Sun Palace — player complaint #66302, 2017-08-25: withheld payouts

Sun Palace: a player complaint filed on 2017-08-25, about withheld payouts, 400 USD in dispute, status — resolved. Published on CasinoReviews. One of 10 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2017-08-25 CasinoReviews Withheld payouts Resolved

Sun Palace - Payment still waiting after a month

Withdrew $400 on 7-19. All documents have been sent and approved. Payment still has not been sent. Repeated chats with finance department has resulted in either "I can't give you a date" or several "it will be here in a few days" promises that never actually happen.

Complaint data

Case number
#66302
Filed
2017-08-25
Status
Resolved
Category
Withheld payouts
Disputed sum
400 USD
Place among complaints about Sun Palace
7 of 10 by date, newest first
Source
CasinoReviews — original ↗
Text
47 words, as published

The summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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