Gamblezen — player complaint #33189, 2026-09-07: withheld payouts
Gamblezen: a player complaint filed on 2026-09-07, about withheld payouts, 2,000 EUR in dispute, status — rejected. Published on AskGamblers. One of 24 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Reason: Delayed payment
Dear Askgamblers Support,I am submitting a formal complaint regarding the handling of my €2,000 withdrawal request.I requested a withdrawal of €2,000 from my Gamblezen account. When the withdrawal was not successfully processed, I contacted your live chat to ask for assistance. However, your customer service representative told me that they were unable to help me with the issue.I then contacted Gamblezen by email, but I have not received an adequate response.As a result, the €2,000 remained in my gambling account instead of being withdrawn. I subsequently lost the funds.I want to make it clear that I had attempted to withdraw these funds and contacted Gamblezen specifically because the withdrawal was not being processed. I therefore consider it unacceptable that I was not provided with adequate assistance to resolve the withdrawal issue.I am formally requesting the return of the €2,000 that I attempted to withdraw.This email was sent to their support and i haven’t got any answers, I am really lost in this case and unfortunately, i think they scammed my moneys. Please help me with this case.Regards,
