Gamblezen Casino - Player's withdrawal request is delayed.
The player from Indonesia had a withdrawal request that remained "PENDING" after several days. Despite contacting live chat support, she was directed to email the finance department but had not received a reply. She confirmed that she had made a previous withdrawal, had long been KYC-verified, and had not used any bonus to accumulate her winnings. We asked for a screenshot of the pending payout, but she did not respond to our follow-up messages and reminders. As a result, the complaint was closed for now due to lack of response, and no further investigation could be completed.The player from Indonesia had a withdrawal request that remained "PENDING" after several days. Despite contacting live chat support, she was directed to email the finance department but had not received a reply. She confirmed that she had made a previous withdrawal, had long been KYC-verified, and had not used any bonus to accumulate her winnings. We asked for a screenshot of the pending payout, but she did not respond to our follow-up messages and reminders. As a result, the complaint was closed for now due to lack of response, and no further investigation could be completed. Written by TomasComplaint Specialist Submitted: 05 Jul 2026 | Closed : 07 Aug 2026Automatic translation:
