Gamblezen — player complaint #12297, 2026-07-16: withheld payouts
Gamblezen: a player complaint filed on 2026-07-16, about withheld payouts, 1,000 CAD in dispute. Published on Casino Guru. One of 24 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Gamblezen Casino - Player’s winnings haven’t been received yet.
The player from Ontario had been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hadn’t been received yet. We explained that withdrawals could take days or weeks and might be delayed by KYC verification or a high volume of requests, so he was asked to wait at least 14 days. As he did not respond to our follow-up messages, we were unable to continue the investigation and the complaint was now closed for the moment.The player from Ontario had been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hadn’t been received yet. We explained that withdrawals could take days or weeks and might be delayed by KYC verification or a high volume of requests, so he was asked to wait at least 14 days. As he did not respond to our follow-up messages, we were unable to continue the investigation and the complaint was now closed for the moment. Written by JeanCasino Analyst & Complaint Specialist Submitted: 16 Jul 2026 | Closed : 07 Aug 2026Automatic translation:
