DraftKings: 164 complaints filed in English across 2 platforms, disputed sums $640. Most of them are about game fairness (45%). Risk index 13.9. Texts below are the players' own words, as published on the source site; last complaint 2026-10-02.
Status unknown 162
Rejected 1
Closed, no outcome 1
Sources
Trustpilot 162CasinoReviews 2
Complaints by month
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Questions and answers
How many complaints are there about DraftKings?
The English-language record holds 164 complaints from 2 platforms; 162 carry no status from the platform. The latest one is dated 2026-10-02.
What do players complain about?
Mostly game fairness — 45% of cases, then other (20%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 164 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 13.9 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 164
08.02.2026TrustpilotWithheld payouts
I am so surprised that big stars…
I am so surprised that big stars support this site. Because I'll never buy a car or pizza from Shackvona or download anything Labron promotes, and I've never really cared for Kevin Heart so I can promise I'll never watch anything he does. Glad you guys got your money because we can't. Pretty dumb thing to put your brand on a site that will ruin your credibility for a few bucks, I hope it costs you all in long run. This is just over twenty five bucks that I can't get back. They take your money it in a second and then you spend months to try and get it back. Beware!!!
08.02.2026TrustpilotGame fairness
Horrible betting site
Horrible betting site. Don’t trust match the dealer, Spanish 21. Even the table games appear to be rigged. The state of CT needs to address the concerns. The fact that so many people believe they are rigged means something must be going on.
21.10.2024CasinoReviewsOtherRejected
Draftkings - was not paid
- On 10/20/2024 I placed a bet on buffalo with draftkings sportsbook for Damar Hamlin to have more then three tackles. When the game was over the NFL had Hamlin listed as three solo tackles and two assisted tackles, I betted that he would go over 3.5 tackles and HardRock Sportsbook Cafe also agreed and said that Hamlin had five tackles
06.10.2022CasinoReviewsGame fairnessClosed, no outcome
Draftkings - rocket game bug
On draft kings casino there’s a game called rocket the game let’s you wager and then a rocket takes off and can go all the way to 1000x your wager the idea is you bail before the rocket randomly explodes. The problem with the game is many times myself and friends of mine that played this the button to bail often would not register and it would eventually explode causing you to lose your bet. I had contacted draft kings to report this issue and they blamed it on my internet saying I only get 60mbps download speeds, which I actually consistently get 150mbps speeds but they said the recommended amount is 1200mbps which I find ridiculous for a mobile game when I can play games much larger on my Xbox at 4K no problem the recommended amount for a game like call of duty is above 5mbps so then they blamed it on the fact I used their dual app for sports betting and casino instead of using their solo casino app so I tried the solo casino app and same thing happened I recorded many of these events happening with my iPhone while I played on my iPad so they could see me pressing the button and I had full bars connection and they just stopped replying to me I spoke to many reps and none wanted to help me so I’m resorting to seeing if you had any avenue to resolve this. I can provide the videos as proof
