Casumo — player complaint #5634, 2026-03-07: withheld payouts
Casumo: a player complaint filed on 2026-03-07, about withheld payouts. Published on Trustpilot. One of 295 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Withdraw £700 3 days ago and withdrawal was pending. Account is fully verified with bank statement and passport uploaded. When I message they went on to say it can take up to 72 hours.Made another of withdrawal of 200 which was paid immediately which I found strange so I message again.And they said they needed another bank statement to pay the original 700. No one ever told me this was required plus they had just paid out 200 plus my bank statement was within 2 months.Basically they just pick and choose when they pay out and make it up as they go along. One of most scum sites I’ve come across
