Casumo — player complaint #25531, 2026-09-20: verification
Casumo: a player complaint filed on 2026-09-20, about verification. Published on Trustpilot. One of 295 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Hi now they blocking me fromGoing to my account it been 40 days now seen i made a withdrawal , i withdrawal fromThis website £16000 no problem but the latest one had a problem , they asked to verification my account i sent in everything they needed even p60, bank statement and payslip but they rejected it and start asking me some question about who is their peoples i sent money and receive money from ? Wth this is my bank I'mNot allow to send anyone money ? Im Clarify allThe answer to them nothing happen 40 days my money still on pending, now can’t even get in to my account to do Anything with it . PAY MEMY MONEY And dont askEm toSent a emailsWith subject trustpilot i did it 30-40EmailsI sent been ignoreIm been playing gambling for like 15-16 years this is the first website Live chat useless cant help
