Casumo — player complaint #16425, 2026-08-15: withheld payouts
Casumo: a player complaint filed on 2026-08-15, about withheld payouts. Published on Trustpilot. One of 295 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Don’t use this company it is a scam. They will not let you withdraw your money. I have sent multiple emails and live chats and they don’t respond. Report them to the Gambling Commission and report them as fraud to your bank. I requested to withdraw my funds 2 weeks ago with no response. In response to your reply: I have already emailed you ticked ID: 7UUQB8. Get it sorted or I am going to the authorities.
