Casumo — player complaint #16669, 2026-08-17: withheld payouts
Casumo: a player complaint filed on 2026-08-17, about withheld payouts. Published on Trustpilot. One of 295 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Don’t use this site. They will take your money and won’t pay you out if you win. Their site states 3-5 working days for payouts and we are at 2 weeks and they still haven’t released any funds. This is a scam. If you have used them and haven’t received your winnings yet. Raise a scam claim with your bank, mass report to gambling commission and raise a claim with Alternative Dispute Resolution (ADR) as they are not responding to customers email, the claim will be picked up quicker from them. Respond to my email ID: 16R175. I have sent many emails.
