Casumo — player complaint #17856, 2026-08-20: withheld payouts
Casumo: a player complaint filed on 2026-08-20, about withheld payouts. Published on Trustpilot. One of 295 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
I have £770 withdrawal pending and £600 locked in my account . My account was locked after withdrawal and ask for verification and after successfully verified still my account is locked . I have waited 2 week already and still got no reply from email . I have already email saying Trustpilot also and got no reply . I know people working at gambling commission and I think this is time to take the action since there was no response from chat and emails . Ticket id: 5LZBK3This website’s is keeping the funds of so many people this is the time to take action towards this .
