Cashed Casino: 9 complaints filed in English across 2 platforms, 4 still open, disputed sums €52,700 · $200 and 2 more currencies. Most of them are about withheld payouts (67%). Risk index 50.3. Texts below are the players' own words, as published on the source site; last complaint 2026-09-08.
What players complain about
Withheld payouts67%6
Account blocks33%3
Under review 2
Unresolved 2
Status unknown 2
Resolved 1
Rejected 1
Closed, no outcome 1
Sources
Casino Guru 7CasinoReviews 2
Complaints by month
07
08
09
Questions and answers
How many complaints are there about Cashed Casino?
The English-language record holds 9 complaints from 2 platforms, 4 of them without a resolution; 2 carry no status from the platform. The latest one is dated 2026-09-08.
What do players complain about?
Mostly withheld payouts — 67% of cases, then account blocks (33%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 9 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 50.3 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 9
08.09.2026Casino GuruAccount blocksUnder review
Player requests refund after account closure failure.
Player requests refund after account closure failure. [Account] — waiting_for_casinoguru
08.09.2026Casino GuruWithheld payoutsUnder review
Player's withdrawal of €400 is delayed.
Player's withdrawal of €400 is delayed. [Withdrawal] — waiting
05.08.2026Casino GuruWithheld payoutsUnresolved
Cashed Casino - Player believes that their withdrawal has been delayed.
Cashed Casino - Player’s withdrawal has been delayed.
The player from Germany has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet.The player from Germany has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. Written by MunyaCasino Analyst & Complaint Specialist Submitted: 24 Jul 2026 Automatic translation:
07.07.2026Casino GuruAccount blocksRejected
Cashed Casino - Player’s account was reopened without consent.
The player from Italy filed a formal complaint against Cashed Casino for breaching responsible gaming policies by reopening his account without consent after he had requested permanent self-exclusion due to gambling issues. He argued that the casino's failure to enforce his self-exclusion had led to further losses, and he sought a thorough investigation and a potential refund for the deposits made after the account was reopened. We reviewed the information he provided, but he was unable to supply evidence from the time of the original self-exclusion or account closure. Since his account was already closed and no supporting proof of the earlier self-exclusion request was available, the complaint was rejected.The player from Italy filed a formal complaint against Cashed Casino for breaching responsible gaming policies by reopening his account without consent after he had requested permanent self-exclusion due to gambling issues. He argued that the casino's failure to enforce his self-exclusion had led to further losses, and he sought a thorough investigation and a potential refund for the deposits made after the account was reopened. We reviewed the information he provided, but he was unable to supply evidence from the time of the original self-exclusion or account closure. Since his account was already closed and no supporting proof of the earlier self-exclusion request was available, the complaint was rejected. Written by TomasComplaint Specialist Submitted: 07 Jul 2026 | Closed : 07 Aug 2026Automatic translation:
03.07.2026Casino GuruWithheld payouts
Cashed Casino - Player believes that their withdrawal has been delayed.
The player from Switzerland had requested a withdrawal less than two weeks before submitting this complaint. Their money had not been received yet. The Complaints Team explained that withdrawal delays could occur due to ongoing KYC verification or high withdrawal volumes and advised waiting at least 14 days before filing a complaint. The player later confirmed that the issue had been resolved, and the complaint was marked as closed by the Complaints Team.
Im having an issue with Cashed Casino. I made a withdrawal for $80 Friday November 1st. No bonus was used. Over the next 7 days I contacted support 3 or 4 times to inquire about the status of my withdrawal. Each time I was told "my issue was forwarded to the relevant department and to wait for an email." Nothing changed and no email was received. On Nov 7th I contacted support and told them I wanted to file a grievance and asked about their complaint process. Whether I had to go to ecogra or the licenser or how I was supposed to file my grievance. I made it clear that "forwarding to the relevant department" would not be an acceptable answer this time. The agent told me there was a high volume of withdrawal requests, and tried ensuring me that my funds were coming and my issue was forwarded to the relevant department. I asked him to please answer my question about how I file a complaint about them, to which he responded he forwarded my complaint to the relevant department. So I acknowledged his refusal to answer my question, and stated my intent to pursue filing with ecogra and the licenser. I thanked him for his time and efforts, and I ended the chat. A couple hours later I tried logging back into my account to check to see if the status of my withdrawal had changed yet, and I found I could not log into my account. Every time I try I receive a message "disabled by the administrator." It's been another 5 days and they still just keep saying the same thing. I've been waiting 12 days now total.
After all this, I don't care to have my account reactivated, I'll never play at this casino again. But I do want my $80 withdrawal sent to me asap via interac to my email
23.08.2024CasinoReviewsWithheld payoutsClosed, no outcome
Cashed Casino - doesnt want to send my winnings on my bank account
I have been trying to withdraw my winnings from Cashed.com but they reject me for no reason. I have contacted customer service few times and they just say i need to update my Google Chrome and delete cache what i did and they still cancel my withdrawal request for no reason.